Examination
I am writing this review to share a significant concern about the reliability of the initial scan interpretations provided at this clinic, specifically regarding the diagnosis of serious conditions.
While the staff were generally professional during the appointment, my family's experience highlights a critical potential gap in diagnostic certainty that I feel compelled to share for the benefit of future patients.
On the 7th of February 2025, my father was given reassuring news during his scan carried out by Shoaib Ali, being verbally told that cancer was not present which myself and my mother were witnesses to.
Subsequent testing and consultation with specialists at Russell's Hall hospital a week later confirmed that the condition was, in fact, present.
My intention is not to discredit the facility entirely, but to provide an essential caveat regarding the need for patients to be diligent advocates for their own health and to ensure all findings are thoroughly verified.
If you receive a preliminary scan result here, especially one clearing you of a serious diagnosis, I urge you to seek a second opinion or independent confirmation of the findings from a specialist who can review the actual images that are received from this clinic.
For reference I shall share the conclusion from Shoaib Ali's written report. May I also state this experience did not affect my father's outcome as it was already at an advanced stage, my concern is if others take no further action from having a consultation at this clinic.
Below is the report;
An ultrasound examination of the left neck was performed today to evaluate for lumps.
A well defined thin walled oval shaped hypoechoic cystic lesion with internal cystic
changes without internal vascularity noted in left neck region measuring 17 x 10 x 17 mm.
A well defined two thin walled oval shaped anechoic areas seen in left neck region without
internal colour doppler flow notes measuring 12 x 6 x 9 mm and 8 x 6 x 7 mm.
No evidence of enlarged lymph nodes in left neck regions.
Impression
Finding suggestive of cystic lesion with internal cystic changes noted and two simple cysts
noted in left neck region suggestive of benign cystic lesions measuring are above.
No evidence of lymphadenopathy in left neck region.
Reply from Universal Ultrasound Diagnostic Ltd
Thank you for your review. We are sorry to hear about your father’s diagnosis. You stated that Ali reassured you that cancer was not present. Ali did not clear your father of any serious diagnosis considering his history. He reported findings which were suggestive of benign lesions based on the shape, size, and characteristics according to guidelines. A well-defined, thin walled, oval shaped hypoechoic cystic lesion typically indicates a benign condition. Such lesions are characterised by smooth, well-defined borders and lack of internal vascularity which was the case with the lesions analysed.
UUD offers diagnostics and screening services to help reach a diagnosis. An ultrasound alone cannot diagnose an illness. UUD makes recommendations based on findings to enable further testing, and early treatment, or to help patients and other healthcare providers to make informed decisions. UUD advised you to share report with your GP who could make an informed decision based on our findings to reach a conclusive diagnosis.
Ali provided appropriate support and advice and interpreted the report verbally according to the findings and clinical guidelines without causing the patient anxiety. UUD provided report and images for further clinical correlation.
We are deeply sorry to hear about your father's fight, and we have experienced as a team how cancer can affect the whole family. We will be thinking of you at this time. Our whole ethos is about making the world a bit of a better place. Through private and fast scans, we strive for excellence through high quality standards.
