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Una at home was born out of a commitment to you...to enable speedier and more convenient self-testing, in the comfort of your own home. We are dedicated to providing you with high-quality, affordable diagnostic tests. Because your health awareness starts at home.
Unit 3, Fitzgerald Way, Scotia Road Business Park, ST6 4HN, Stoke-on-Trent, United Kingdom
3.6
16 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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PSA Test -
This test was so easy to do.
My husband is extremely anxious whenever anything medical is mentioned.
However, the test was simple to carry out, the wait was agonising but the negative result was well worth it all.
Extremely reassuring, thank you!
Have used it 3 timed in the past n out of 3 times all shown evap during time frame n made you think it was faint positive
Reply from Una at home
Hi, thank you for your review. I know we have been in contact over the past few months with you also via email. There has been some 5 star reviews from you and some 1. I will email you again now. Thank you, Stefanie
I was very excited for the pregnant blood test but the blood did not enter the dopper and therefore the test failed, even though I squeezed my finger and dripped the test did not work, big disappointment
Reply from Una at home
Hi Nehsya, sorry to hear your test didn't work. Please always reach out to us via email if you have a problem working any of our tests. Our customer service team are always on hand to resolve and assist you if any way we can.
Thank you, Stefanie
Product rubbish.
Blood would not enter the dopper and therefore test unsuccessful.
I have requested a refund.
Reply from Una at home
Dear Lindsey,
Thank you for bringing your recent experience to our attention. We are extremely sorry to hear that.
We want to assure you that we take this matter seriously, and our customer service team is committed to resolving the issue promptly. Our team are currently in communications with Mark directly to resolve this as a matter of priority, as we are committed to making it right. We appreciate your patience and cooperation during this process.
Thank you for giving us the opportunity to address your concerns. We look forward to resolving this matter to complete satisfaction.
Best regards,
Team Una at home
Reply from Una at home
Hi Olivia,
Thank you so much for your kind feedback.
Wishing you all the best.
Team Una at home
This test is excellent
1. Provides you with privacy if you do not want to include a healthcare professonal at this stage.
2. The needle stick is surprisingly pain free.
3. The information leaflet with the instructions are easy to follow.
4. You get your very accurate pregnancy results within 5 minutes.
Update I did a blood Beta HCG test and the result was negative.
Conclusion this test is 100% accurate once it is done as per the directions . Good luck everyone.
Reply from Una at home
Hello,
Thank you very much for your kind feedback and for taking the time to share your thoughts and experience with the NG PRECISION+ Pregnancy Blood Test.
We wish you all the best, thank you.
Team Una at home
Reply from Una at home
Thank you for taking the time to leave us a review. We are so glad to hear it was simple and a positive experience. Many Thanks, Stef
Bought these over 2 weeks ago still yet to receive - wouldn’t recommend
Reply from Una at home
Hi Andrew, thank you for your review. I have now spoken with a couple of departments who have been trying to sort this for you. Our customer service team reached out to confirm your address and asked you to let us know if it have arrived by Friday (14th April) but hadn't heard back from you. Our team have now reached out this morning to arrange a replacement delivery.
Many Thanks, Stef
Excellent service, a new working test was delivered just in two days. Thank you so much
Reply from Una at home
Thank you so much for your kind feedback.
First things first. The test is great, instructions are easy to follow and the results are fast to read. I am very happy, it does what is supposed to do, reading PSA level in the blood.
The challenging part was not to puncture my 50yo husband's finger or carry out the test but actually convince him to do it, even though we are aware that prostate conditions are more often than not "silent" and aren't discovered without tests or proper checks.
Happy days, the result was negative.
Reply from Una at home
Hello,
Thank you so much for taking the time to share your experience with us and for your feedback.
We are very glad to hear the test went well and the result was negative.
We wish you all the best and good health!
Thank you,
Team Una at home
First test kit they sent was incomplete the solution was missing then they sent another kit with next day delivery free of charge.and it was complete. So great service all round
Reply from Una at home
Hi Paul,
We are very glad to hear that you received the replacement kit today. Thank you very much for letting us know.
Wishing you all the best and good health!
Team Una at home
I used the H.pylori blood test from Una at home as I was having trouble with my stomach and almost constant pain and bloating. My test turned out positive, so at least now I know that this is due to h pylori, so I'm booked in with the GP for further checks and treatment. It's so important to know! The test itself is quite straightforward to do. Instructions are clear and easy to follow and it was easy to collect the blood, do the test, etc. It also arrived promptly and was well packaged. Really professional service, thank you!
Reply from Una at home
Hi Ionut,
Thank you so much for taking the time to share your story with us - and for your kind feedback.
We are sorry to hear you tested positive, but we hope you get the support and treatment you need after you follow up with your GP. As you say, it is important to know because you can take action promptly.
We wish you all the best and good health!
Thank you,
Team Una at home
Really happy with the service provided, prompt shipping and well packaged. Product was exactly what we were after and correspondence before purchasing was really professional and informative will definitely use again.
Reply from Una at home
Thank you very much for your feedback, Phil! We're so grateful that you took the time to let us know how we did.
Wishing you all the best!
Team Una at home
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