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Rated 5 out of 5 stars

Unblockheroes are very professional!!! They were able to help me with my companies GMC & Ads accounts that I had been struggling on for months. The team was very responsive to all questions I asked. B... See more

Rated 5 out of 5 stars

Ondrej did a great job at keeping me informed and was quick to answer any questions that I had. I highly recommend his services from a person who never thought they would get unblocked before I came a... See more

Rated 5 out of 5 stars

After 2 Fiverr gigs failing to unsuspend our GMC, which went on for months, Pavel and is team unsuspended the account in just a couple of days. The team communicates well and professionally. Afte... See more

Rated 5 out of 5 stars

We used Unblockheros to assist our business, RonaRigs, in getting back onto Google. We, unfortunately, had many issues with our merchant centre and over a period of 6 months no one else cou... See more

Company details

  1. Online Marketing Agency

Written by the company

We specialize in helping you to unblock your suspended Google Merchant account. Google has implemented stricter regulations amid the pandemic, resulting in a higher number of Google Merchant accounts being suspended for unclear reasons. These reasons may include misrepresentation or website needs improvement. As these suspensions began to rise in the post-pandemic period, our clients were adversely affected, prompting us to acquire expertise in resolving these issues. Over time, our highly skilled team has developed effective strategies to navigate these challenges, and now you can benefit from our years of experience in addressing this less-known problem. If your objective is to regain your position at the top, our team of experts is at your service, and we provide assistance at no cost until your account is reinstated.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

Unblockheros are very professional!!

Unblockheroes are very professional!!! They were able to help me with my companies GMC & Ads accounts that I had been struggling on for months. The team was very responsive to all questions I asked. Being a new up and starting small business the price was affordable, and the results were outstanding. Thank you so much... Now my company can get the exposure we need to grow and succeed.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Ondrej

Ondrej did a great job at keeping me informed and was quick to answer any questions that I had. I highly recommend his services from a person who never thought they would get unblocked before I came across Unblock Heroes.

September 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience

Great and engaging team, does exactly what you need; unblocking your google merchant account. Great experience, would recommend to anyone :D

April 27, 2024
Unprompted review
Rated 1 out of 5 stars

worked with them for 3 months they did…

worked with them for 3 months they did nothing. Lack of communication. Didnt identify what the issue was and why i was blocked from google. Very unprofessional.

March 26, 2024
Unprompted review
Unblockheroes logo

Reply from Unblockheroes

Hello!

First of all, thank you so much for your review. Nothing demonstrates more clearly that this is a real service helping real businesses than the one dissatisfied customer grumbling next to plethora of satisfied others.

I do however feel the need to set your review straight and explain what happened here.

First of all, as per this screenshot: https://prnt.sc/FadXQWL9Wvbs, you kindly invited us to your GMC on January 28th and now posted your review on Mar 26th - I'll throw you a bone and round that up to 2 months, so definitely not 3.

Next, on our site, we very clearly state that we do not have a 100 % success rate, rather a 7 out of 10. So there was absolutely no guarantee that your suspension will be lifted (which is why we have a success fee in the first place).

But the most pivotal and foremost reason that this gig failed was your inability to listen to what we're saying. We get these amazing results if people move out of the way, give us all the access we require (including to the website) and then just lean back and enjoy the show.

Instead, we've had to endure inept attempts of implementing the changes we needed, or unprompted review requests.

Oh and poor communication? If the hundreds (and quite possibly thousands) Whatsapp messages weren't enough, I don't know what else would be.

Nevertheless, I do hope you will get the suspension sorted in one way or the other, because that is our main mission - to fight Google and their often unjust suspensions.

With best regards, Ondrej

Rated 5 out of 5 stars

Finally ... Success!

When I launched my Google merchant account last year, Google immediately blocked me. I couldn't figure it out. I tried watching youtube videos. I had a few marketing agencies review and try to unblock. No luck. 9 months later, I came across Unblock Heroes. They were able to get my account unblocked in 48 hours. They reviewed everything, gave me a list of fixes, and made the changes to my ads account and to my shopify store. I'd almost given up on this business. Thank goodness I found Unblock Heroes!

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The plan to get unsuspended was mapped out clearly and executed. Happy with how it went

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

They know what to do

They know what to do. We weare looking for someone to help us with google merchantcenter for 6 month and just got disappointed, but they got everythign sorted within a week.

February 1, 2024
Unprompted review
Rated 5 out of 5 stars

A+ Customer Service & Communication

I had met Ondrej and he was able to solve my GMC issues after aroun 1 month of working at it. He is consistent and will ensure that even after he fixes your GMC issues, he is there to ensure you can contact him for changes you want to make and ensure those are not going to trigger or flag the account and make it suspended again.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

They got the job done

After 2 Fiverr gigs failing to unsuspend our GMC, which went on for months, Pavel and is team unsuspended the account in just a couple of days.

The team communicates well and professionally. After a quick call, there was an WhatsApp group created and all further steps were discussed.

The only downside is that their fee is quite pricey in comparison to other agencies/Fiverr gigs, but at least they get the job done.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

After months of disappointing contractors, I stumbled upon unblockheroes on Google. They got my GMC ban resolved within 2 weeks or so. Highly recommend anyone who's having issues these guys are the real deal.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

Cant be more than thankful for their…

Cant be more than thankful for their help unblocking my google merchant account.

I came in contact with Ondrej, he saw the issue and tried his best. Happy to say his magic fingers made it possible. Today, the acc is running without issues , and they also run my ads.

Huge thanks to the team for helping us out of this situation!!!

This is the team you need to fix your google issues!

February 24, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful, speedy and efficient service. Would highly recommend to everyone having problems with Google merchant centre.

January 27, 2024
Unprompted review
Rated 5 out of 5 stars

This guy is really helpful

This guy is really helpful! Helped me with my 2 stores , i tried everything in my own but ended failing and asked for his help.
Got them approved and running now
I recommend 💯

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Rescuing My Google Merchant Center Account

I recently faced a challenging situation with my Google Merchant Center account being suspended due to a misrepresentative policy issue. In this critical moment, I turned to Unblockheroes for help, and I am incredibly glad I did. Their expertise in navigating the complex terrain of Google's policies was immediately evident.

From the outset, their team demonstrated a deep understanding of the problem and outlined a clear, step-by-step approach to address it. They were thorough in their analysis, identifying the root cause of the suspension and crafting a tailored strategy to resolve the issue. Their communication was excellent throughout the process, keeping me informed and involved in every decision.

The team at Unblockheroes was not just knowledgeable but also exceptionally patient and supportive. They understood the urgency of the matter and worked diligently to expedite the resolution. Thanks to their efforts, my Google Merchant Center account was reinstated much quicker than I had anticipated.

What impressed me most was their commitment to ensuring such issues do not recur. They provided valuable insights and recommendations to help me maintain compliance with Google's policies in the future. This proactive approach speaks volumes about their dedication to their clients' long-term success.

In summary, Unblockheroes is a reliable, knowledgeable, and highly professional agency. Their expertise in resolving my Google Merchant Center suspension was nothing short of exceptional. I highly recommend their services to anyone facing similar challenges. Their proficiency in handling such intricate issues is a true asset to any digital business.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

very professional service for suspended GMC accounts !

We used Unblockheros to assist our business in getting back our suspended Google Merchant Center.

We had no clear reasons why our merchant centre was suspendes by Google. Neither google support nor our web agency was able to help us.

Unblockheroes finally managed to get our GMC running again and now have the ability to run Google ads and grow our business.

I highly recommend Unblockheroes for any issues with suspendes GMC-accounts.

October 31, 2023
Unprompted review

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