Unbound Travel Group  Reviews 33

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for organizing exceptional holidays, highlighting the seamless planning and execution of their trips. Many people commend the staff for their helpfulness, extensive knowledge, and friendly demeanor, making every interaction pleasant. The service provided is frequently described as first-rate, with consumers appreciating the personalized itineraries and attention to detail. Reviewers also rave about the quality of the accommodations and the carefully selected locations, which often exceed expectations. However, some customers also noted occasional issues, such as having to repeatedly chase the company for information or the company being unaware of time changes upon arrival in certain destinations.

What people talk about most

Holidays

Users describe positive interactions with holidays. Customers consistently praise the well-organized and... See more

Staff

Customers consistently express high satisfaction with the staff, highlighting their helpfulness, knowledge,... See more

Service

Consumers find service to be positive, highlighting the exceptional organization and care provided. Reviewers... See more

Location

Reviewers highlight positive aspects of location, praising the opportunity to visit diverse and unique... See more

Quality

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Based on these reviews

Rated 5 out of 5 stars

As first time visitors we wanted a tour to suit our interests. We wanted to see all the usual sites in the "Golden Triangle". But we wanted to do it our pace and to get an understanding of the cul... See more

Rated 5 out of 5 stars

Sri Lanka is a fabulous country to visit, so that does make the task of organising a trip easy. But Sri Lanka unbound did a great job. We had wonderful accommodation (Stafford Bungalow the highlight)... See more

Company replied

Rated 5 out of 5 stars

We are a family of 10 - three generations who live in various places around the world. We decided to spend 2 weeks in Kerala for the Christmas and New Year holidays. Wow it did not disappoint. T... See more

Company replied

Rated 5 out of 5 stars

6 of us organised a tour of southern India in October 2024. Everything was organised before leaving Australia. Hotels were quirky, yet comfortable. Loved them all. Our driver was more than helpful an... See more

Company replied


Company details

  1. Tour Operator
  2. Cultural Tours Provider
  3. Sightseeing Tour Agency
  4. Tour Agency

Written by the company

Established in 2007, Unbound Travel Group is a collection of tourism brands specialising in highly curated private touring and small group journeys throughout Asia. Based in Australia, our team uses our on-the-ground experience and first-hand knowledge to carefully curate experiences that are innovative and authentic. Founded by Lincoln Harris, an Asian destination specialist with over two decades of experience, our group brings together four specialist brands: India Unbound, Sri Lanka Unbound, Remarkable East, and the recently launched Asia Unbound. Each brand offers a distinct style of travel, but all share the same core values - thoughtful planning, responsible travel practices, and genuine local connections.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Attention to Detail Lacking

Communication and attention to detail between Sri Lanka and Unbound were not up to standard. I repeatedly had to chase Unbound, and when we arrived in Sri Lanka they were unaware of time changes. Unbound was not aware of what was included at the hotels, which was frustrating and resulted in unnecessary tours being booked and later cancelled because the hotels already offered them.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Bawa and Beyond tour was a delight

Our Bawa and Beyond tour was a delight. The accommodation, food, and our driver / guide were all, top quality. The itinerary was a very well balanced mix of art, culture, wildlife and beachside relaxation. Our stays at Bawa's The Last House and Lunuganga were highlights (even for this non-architect). Between our driver and the team at Unbound everything ran so smoothly we just had to sit back and drink it all in!

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

We had a great travel experience.

The support with transfers and the booking of all train trips and accommodation made our lives easy. Our guides had put considerable effort in planning our tours (Osaka & Kyoto) and then Tokyo to suit our interests with a focus on cultural sights and activities and some arts and crafts experiences. The inclusion of weaving and fabric printing with artisans were a highlight and an opportunity to engage with cultural skills and the experts who were gracious. Our guides were lovely, and happy to adjust the activities on the fly. Our experience was like travelling with a friend. Navigating without them would have been challenging. We were able to maximise the outcomes of our trip by packing more into each day. Would highly recommend this company.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

In incredibly organised tour company

In incredibly organised tour company! They made contact before we left home and touched base at each part of our trip. We always knew who to contact if there was a problem which was comforting ( never had to contact anyone). The guides were all superb and the drivers excellent, we felt safe at all times!! We decided to make some changes to our itinerary on the way and this was always accommodated. I highly recommend using Unbound India - thanks everyone for a trip of a lifetime!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

A Perfect First Tour of India.

As first time visitors we wanted a tour to suit our interests. We wanted to see all the usual sites in the "Golden Triangle". But we wanted to do it our pace and to get an understanding of the culture as well.

India Unbound delivered exactly to our requirements. From Mumbai, to Udaipur, Deogarh, Jaipur, Agra, Delhi, Varanassi and Kolkata, we were looked after every step of the way. Our local guides were knowledgeable and friendly and our drivers competent and skilful.

We had an amazing trip and would recommend India Unbound without hesitation.

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

Perfection

Everything was perfect down to the smallest detail! We felt like royalty the whole time! Cars were clean, cool and comfortable. Water and snacks were supplied. Guides met us promptly wherever we were being met and our drivers were excellent . Accommodation was second to none and all activities were a new experience in themselves. We couldn’t fault anything in our trip from beginning to end. I would highly recommend this company and will definitely travel with them again!!

February 1, 2026
Unprompted review
Rated 5 out of 5 stars

Great experiences

My family of four spent three weeks travelling in India. The itinerary was well organised. Moreover, the sights and experiences selected were truly outstanding. This included spotting tigers and leopards in the wild.

The accommodation was excellent and varied, from boutique hotels to a renovated fort.

Communication was clear and comprehensive. Feedback was well received. All family members remained healthy. All-in-all, I give India Unbound 5 stars.

January 22, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi Adam,

Thank you for taking time out of your day to leave us a public review, we really appreciate it! Glad to hear you enjoyed your adventure through India, and safe travels until your next trip.

Have a great day,
Unbound Travel Group

Rated 5 out of 5 stars

Christmas in Kerala

We are a family of 10 - three generations who live in various places around the world. We decided to spend 2 weeks in Kerala for the Christmas and New Year holidays. Wow it did not disappoint.

Thank you so much to the Unbound India team. Lincoln and Saurabh for all your recommendations for accomodation suitable to our group and tours. Your promptness in answering my email queries prior to our departure was fabulous. Nothing was a trouble to you.

Ana who was our contact in Kerala ensured that everything went smoothly.
Cannot recommend this team highly enough.

December 20, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi Michelle,

A belated Merry Christmas and Happy New Year to you, what an incredible way to spend it with your family! Thank you for taking the time to leave us such a kind review, and safe travels until your next adventure abroad.

Warm regards,
Unbound Travel Group

Rated 5 out of 5 stars

Six tours says it all

Six times we have travelled with unbound. Each time it has been a pleasure and the most enjoyable experience. Everything works, accommodation , tours , plane and train connections, good knowledgeable local guides and amazing ,caring and careful drivers.
we are well travelled 70 year-olds who wanted to go to India for the first time in 2022 and after doing our research, we found Unbound Travel the most helpful and best value agency. They help create most memorable trip from staying in seven star Palace hotels to local Havalis, all the time providing great input as to maximise our time. The trip was so great we rebooked to return again in one month have been back at least once a year. Each trip has covered a different area of India and each time has been well organised with wi-Fi in the car and an individual WhatsApp group that kept in contact with us to make sure everything ran smoothly, and it always did.
So happy with the service at Unbound Travel when we learnt that they had started private Asian tours we had no hesitation in having them organise a trip to Taiwan. We have just returned and the same level of care that we’ve experienced in India was evident in Taiwan.
If you are looking for an individual tour tailored to your needs and interests I cannot recommend Unbound Travel highly enough. Lincoln Harris knows India so much better than any other tour operator, has the connections and team to give you an unforgettable experience. You don’t use a tour operator six times if the price and service is not exceptional

December 24, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi there Terry,

What an absolute privilege it is to read feedback like this, your trust and loyalty means the world to us at UTG. Thank you for taking the time to leave us such an in-depth review, we (and no doubt, other travellers) truly appreciate it. Until the next adventure, safe travels!

Enjoy your evening,
Unbound Travel Group

Rated 5 out of 5 stars

Personalised and unique travel experience of a lifetime

I couldn't be more impressed with the expertise that Lincoln and Unbound Travel provided for my mum and me. This was our first time travelling by ourselves in India and we wanted a unique and personalised trip of a lifetime. Lincoln and his team gave us an experience we will never forget and the confidence to explore incredible cultural areas that we wouldn't normally see.

September 15, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi there Edwina,

Thank you so much for your kind words, and the time out of your day to leave us a public review. We're thrilled to read that you and your Mum enjoyed your time together in India, and for trusting us with your holiday. Safe travels until your next adventure!

Warm regards,
Unbound Travel Group

Rated 5 out of 5 stars

Three friends went on a private tour of…

Three friends went on a private tour of Southern India in 2024 with Unbound travel
Yes it met all our expectations and more , and we highly recommend this excellent company
What a wonderful time we had in Southern India an exotic country ,a land that oozes rich colours and vibrancy
The detailed planning flowed so well with beautiful delicious food ,excellent interesting accomodation, and with time for relaxation and space every day !
It was such an opportunity to learn about the fascinating history as guides were provided daily and meeting the local people and seeing the culture was remarkable .
It was such a unique holiday with a very detailed interesting itinerary.
I have no hesitation in recommending these type of holidays run by Unbound Travel and can’t wait for the next holiday !

December 31, 2024
Unprompted review
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Reply from Unbound Travel Group

Hi Stella,

Thank you for your very kind review, and we're so glad you enjoyed the diversity of South India us much as we do! Safe travels until your next adventure.

Warm regards,
Unbound Travel Group

Rated 5 out of 5 stars

fabulous and unique

We found our tour to be absolutely first rate and highly unusual. We provided our interests (which were fairly varied: history, architecture, food, and textiles), and what we got was brilliant, not remotely “touristy”. It’s hard to know where to begin. In effect, a PhD on the evolution of temple architecture. Remote village life. An insect (sic) safari at night: fascinating. Elephants in the wild. Silk farming in the countryside (and an introduction to the village children in their pre-school). Cooking with a Brahmin family. A decadent stay on a coffee plantation. Being invited into a private fighting club in Bangalore. Alone in the Pre-Mughal tombs in Hyderabad. Yoga at Calicut. An experience of a lifetime, smoothly organised, with good guides, and a brilliant driver. It is a pleasure to offer this review. Couldn’t be happier.

December 24, 2024
Unprompted review
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Reply from Unbound Travel Group

Hi Peter,

A quick read of your lovely review paints a vivid picture of just how diverse India truly is, and we appreciate your kind words more than you know. Thank you for choosing us, and safe travels until your next adventure!

Have a great day,
Unbound Travel Group

Rated 5 out of 5 stars

South India through national parks and reserves

In January 2025 India Unbound organized a three week tour of southern India, our second trip with the company. Planning was efficient and responsive, matching our specific interests. On the ground, the organization was excellent. Guides were good, accommodation generally good too, on a few occasions really memorable. Excellent!

January 28, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi Peter,

What lovely feedback to read! Thank you for taking the time to leave us a review, and for choosing us to return to India for a second adventure.

Have a great day,
Unbound Travel Group

Rated 5 out of 5 stars

Fantastic trip

We travelled throughout India for nearly a month with India Unbound. The trip was amazing and fully met our expectations. The comprehensive itinerary put together by India Unbound was the perfect match for us. The whole trip from beginning to end was well organised. It went smoothly and seamlessly without any hitches and we've come away with great memories of "Incredible India". We have no hesitation in recommending India Unbound for anyone who wants to travel to India.

January 2, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi there KB,

Thank you for taking the time to leave us your feedback, we really appreciate the vote of confidence and your kind words!

Warm regards,
Unbound Travel Group

Rated 5 out of 5 stars

Fantastic trip with Unbound India

I traveled to India with Unbound in November to December 2024, and am currently considering a trip to Sri Lanka with their sister company, Unbound Sri Lanka.

I cannot speak highly enough about my experience, from the extremely patient, detailed planning over several months with Lincoln and Kanwal, to the final experience in India. We felt very well cared for the whole time. Everything they said they would do, they did and more. Representatives met us at each destination, and were always informative and helpful. All the experiences suggested to us that we took up were great, and the inclusion of a WhatsApp group set up by Unbound meant that their assistance was readily available if we needed it.This level of personal care was never intrusive, just very supportive.
Unbound will work with you to achieve what you want from your trip; for example, we chose to travel more and stay in 3-4 star accommodation in order to stay within our budget. But we stayed in some truly wonderful places. We would not have experienced some of the more off the tourist trail places we did had we travelled with another company- a wonderful farm stay in Kalimpong, eco resorts in Munnar and Lake Vembinad, beautiful former royal residences.
India is a wonderful destination, and as someone who had been there before decades ago, I appreciated the depth of knowledge that Unbound brought to the planning - everywhere evolves, and this trip opened my eyes to how much different a country it is now.

I absolutely recommend (and have to personal friends) that anyone thinking of a trip to India go with Unbound. We loved our trip with them, and appreciated their ethical approach to the country and its people as well as to us as clients, They’re the real deal. I wish they worked in every country I want to visit! Could not be happier with the service they provided.

December 20, 2024
Unprompted review
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Reply from Unbound Travel Group

Hi there Dee,

What an amazing review you've kindly left for us, thank you very much! Kanwal and Lincoln approach travel planning like artists, and take an enormous amount of pride in what they do. When the time comes for Sri Lanka, you can expect the same. Safe travels until your next adventure, and thank you again.

Have a great day,
Unbound Travel Group

Rated 5 out of 5 stars

Curated travel - a dream come true for…

This was our 3rd trip with the Unbound Travel Group. The previous 2 trips were to India, this trip was to Vietnam.
Curated travel is a dream come true for older people like us who are reasonably active and well travelled.
I enjoyed the input we had into arranging this holiday, without the drawbacks of having to organise every aspect for myself.
Our trip to Vietnam didn't pigeon hole us. We enjoyed walking, cycling and exposure to the culture and food in a supported environment suitable for reasonably active people in their mid 70's.
It was a nice mix of learning from guides, and doing our own things.
The itinerary was "en pointe" because it was discussed, and suggestions were made before finalising.
Hotels were very comfortable and well appointed.

November 26, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi there MAG,

Thanks so much for taking the time to leave us a review, we really appreciate it! We take pride in our collaborative approach to travel, and love to work together with our guests to bring it all to life. Thanks again for choosing us, and safe travels until your next adventure.

Warm regards,
Unbound Travel Group

Rated 5 out of 5 stars

Great trips, rich experiences

My partner and I have travelled twice with the Unbound team and will do so again. Our trips have been tailored around our specific interests with a great mix of accommodation and friendly staff and guides on the ground at each destination who have made connections seamless and have been on hand to offer real support. In the planning stages, they have been very patient with our requests and itinerary tweaks. We are currently scoping another trip with them. Their suggestions for visiting places we had never heard of before have ended up being absolute highlights of our holidays. Their ethos is around thoughtful, ethical, enriching travel and that’s what we experienced. We’d highly recommend them.

December 1, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi Felicity and David,

Thank you so much for taking the time to leave your feedback for us, we genuinely aim to please! Glad to hear that our approach to the world of travel aligns with yours, safe travels until your next adventure.

Warm regards,
Unbound Travel Group

Rated 5 out of 5 stars

The trip to Vietnam was well organised

The trip to Vietnam was well organised
With an interesting itinerary and well thought out. I personally preferred visiting North Vietnam to South Vietnam as it was culturally more interesting. The Heritage boat cruise of 3days was e
xcellant with comfortable well equipped cabin and interesting and well cooked meals and friendly staff

November 4, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi Ian,

Thank you so much for taking the time to leave us a review, personal insights from our guests like this are always welcomed and appreciated. Safe travels until your next adventure!

Enjoy your day,
Unbound Travel Group

Rated 5 out of 5 stars

Southern India

6 of us organised a tour of southern India in October 2024. Everything was organised before leaving Australia. Hotels were quirky, yet comfortable. Loved them all. Our driver was more than helpful and all the guides enjoyable and very learned . We wanted all the staff to come home with us! Each destination was interesting and so different.
Truly would use this company any time. Great service!

December 10, 2024
Unprompted review
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Reply from Unbound Travel Group

Hi Judi,

We're glad to read that you enjoyed your time in South India with us, and thank you for your feedback - we really appreciate it!

Have a great day,
Unbound Travel Group

Rated 5 out of 5 stars

Adventure in India

Had a recent tour in India and it was a fantastic experience! We were two women travelling together and all the representatives met us on arrival in each city...our driver was so attentive and always ensured we were safely leaving our vehicle.
and restocked with water and snacks everyday.The guides, tours and walks were very interesting, informative and personalised for our interests. Highlight was spending sometime with rescue elephants and cruising on Ganges. Accomodation was mostly homestay style providing great facilities and meals.Highly recommend and wouldnt hesitate to use Unbound Tours in the furure.Thanks to the whole team.

November 14, 2025
Unprompted review
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Reply from Unbound Travel Group

Hi there,

Thank you for taking the time to leave your feedback publicly, we really appreciate it! Safe travels until your next adventure with us.

Best regards,
Unbound Travel Group

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