Unbundled Legal Help Reviews 

576
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional, polite, and knowledgeable staff for offering helpful advice, listening carefully, and making them feel completely at ease during difficult times. Consumers also appreciate the prompt responses, efficient service, and seamless process of connecting with experienced legal representation. However, some people mentioned issues with communication and a noticeable lack of follow-up regarding their inquiries and phone calls. Reviewers noted difficulties in successfully reaching support teams and receiving timely responses to their urgent messages. Some consumers felt that promises regarding return calls were not always kept once initial contact was established.

What people talk about most

Staff

People report positive experiences with staff, highlighting that attorneys and legal teams are exceptionally... See more

Service

Customers consistently note positive experiences with service, highlighting that the team is fast, friendly,... See more

Customer service

Reviewers highlight positive aspects of customer service, reporting that staff members are patient, kind, and... See more

Response time

Consumers find response time to be exceptionally positive, reporting that attorneys are very prompt with... See more

Customer communications

Users describe ambiguous interactions with customer communications, showing mixed experiences reaching... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although our experience was great and all our questions were answered, if Wade could talk a little louder it would be easier for the older clients. Although the conference area was nice, it had an ech... See more

Company replied

Rated 5 out of 5 stars

Very pleased with the work they do here…the follow up is great, they take time to answer all your questions, they want to make sure they get it right the first time. So happy with my experience with t... See more

Company replied

Rated 5 out of 5 stars

I filled this out 1 night and an attorney called me the next day and put my mind at ease and told me what the next steps were, the deadlines I needed to know, and basically started working on my case... See more

Company replied

Rated 5 out of 5 stars

Attorney McConnell dispels the myth that attorneys are bad folks and the generalization of lawyers. There many caring and professional in this field, and Mr. McConnell is one of them. H... See more

Company replied


Company details

  1. Legal Services

Written by the company

Unbundled Legal Help connects you with their network of Unbundled Lawyers across the country that provide legal representation in a more affordable way. Their lawyers provide a free consultation, and in most cases will allow their clients to get started on their case with a lower initial deposit, and payment plans over time. For some practice areas, they can also offer unbundled legal services. This means they can also provide legal guidance or help with part of a case for a reduced total cost. For more information about Unbundled Legal Help, and to connect with an Unbundled Lawyer in your local area, visit www.UnbundledLegalHelp.com.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

576 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(576)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a great experience visiting CLM…

I had a great experience visiting CLM Law Firm because I was so nervous about consulting with an attorney for a divorce, bur Chris put me right at ease and answered all my questions and he actually took the weight off my shoulders because I was trying to do the divorce on my own and I wasn’t doing too well and I was happy to hand over the reigns to Chris!

May 6, 2026
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Reply from Unbundled Legal Help

Thank you for sharing your experience.

We’re so glad Chris was able to help ease your nerves and provide the clarity and support you needed during such a difficult time. Divorce can feel incredibly overwhelming, especially when trying to navigate everything alone, so it’s meaningful to hear you felt supported and relieved after your consultation.

We truly appreciate your trust and wish you the very best moving forward. 🙂

Rated 5 out of 5 stars

Would recommend with confidence

Jennifer Heusinkveld responded quickly to my questions with candor and helpful information. I recommend her with confidence.

May 6, 2026
Unprompted review
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Reply from Unbundled Legal Help

Thank you for sharing your experience.

We’re so glad to hear Jennifer Heusinkveld provided responsive, honest, and helpful support throughout your communication. Feeling confident in the guidance you receive matters, and we truly appreciate your trust and recommendation.

Wishing you all the best moving forward. 🙂

Rated 5 out of 5 stars

Seem to be very informative and helpful…

Seem to be very informative and helpful with all the procedures to go forward with filing my motion with the court.

May 6, 2026
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Reply from Unbundled Legal Help

Thank you for sharing your experience.

We’re glad to hear the guidance you received was informative and helpful as you move forward with filing your motion. Legal processes can feel complicated, so having clarity and support along the way is incredibly important.

We appreciate you taking the time to leave your feedback. 🙂

Rated 5 out of 5 stars
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Reply from Unbundled Legal Help

Thank you for your feedback.

We’re so glad you had a great experience and found the attorney connection helpful. We truly appreciate you taking the time to share your experience with us. 🙂

Rated 5 out of 5 stars

Mr Moss and his secretary was great in…

Mr Moss and his secretary was great in getting me signed up and explain very well of steps by step

April 30, 2026
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Reply from Unbundled Legal Help

Thank you for your kind feedback.

We’re so glad to hear Mr. Moss and his secretary made the process feel clear and supportive by walking you through everything step by step. Having guidance and clarity during legal matters can make a huge difference.

We truly appreciate you taking the time to share your experience. 🙂

Rated 5 out of 5 stars

Krystina was awesome!

Krystina was awesome! She is very experienced and knowledgeable. She answered all my questions, and explained everything patiently. I feel much more reassured now, going forward with this necessary bankruptcy.

May 4, 2026
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Reply from Unbundled Legal Help

Thank you for sharing your experience.

We’re so glad to hear Krystina was able to provide knowledgeable, patient, and reassuring support during such an important decision. Navigating bankruptcy can feel overwhelming, and having someone take the time to answer questions clearly can make a meaningful difference.

We truly appreciate your trust and wish you the very best moving forward. 🙂

Rated 5 out of 5 stars

Your advise was correct

Your advise was correct, fast and Appropriated👍👍👍👍👍

April 27, 2026
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Reply from Unbundled Legal Help

Thank you for your kind feedback.

We’re so glad the guidance you received felt timely, appropriate, and helpful to your situation. Providing clear and supportive direction when people need it most is incredibly important to us.

We truly appreciate you taking the time to share your experience. 🙂

Rated 5 out of 5 stars

The lawyer I was connected with was…

The lawyer I was connected with was very helpful, caring and affordable. I really feel like my case is in great hands.

May 2, 2026
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Reply from Unbundled Legal Help

Thank you for sharing your experience.

We’re so glad to hear you felt supported by an attorney who was helpful, caring, and affordable. Feeling confident that your case is in good hands can make such a difference during difficult moments.

We truly appreciate your trust and wish you the very best moving forward. 🙂

Rated 5 out of 5 stars

great experience.

What made my experience great was that I received resources and was contacted by a lawyer immediately this relieved me a great deal. I tried going through bar association and legal aid and public defender's office without any luck at all. Was very concerned about the cost of a lawyer and your services allowed me to find a very good lawyer with a payment plan this greatly helps my peace of mind with my case. I would recommend this to anybody who would be in the same situation, thank you very much.

May 2, 2026
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Reply from Unbundled Legal Help

Thank you so much for sharing your experience.

We’re incredibly glad you were able to quickly connect with resources and an attorney who could support you during a stressful time. Navigating the legal system can feel overwhelming, especially when affordability and access become barriers, so it’s meaningful to hear that finding a payment plan and immediate guidance brought you peace of mind. Thank you for your trust and for recommending us to others who may be facing similar challenges.

We truly wish you the best moving forward. 🙂

Rated 5 out of 5 stars

The leasing team was patient and very…

The leasing team was patient and very helpful in my questions helping me get directed to the right direction very helpful

April 29, 2026
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Reply from Unbundled Legal Help

Thank you for your kind words.

We’re so glad our team was able to provide patience, clarity, and guidance while helping point you in the right direction. Making the process feel supportive and approachable is incredibly important to us.

We truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Answered all my questions

Answered all my questions. Good listener. No pressure.

April 28, 2026
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Reply from Unbundled Legal Help

Thank you for your feedback.

We’re glad to hear you felt heard, supported, and never pressured throughout the conversation. Creating a space where clients can ask questions openly and feel understood is so important.

We appreciate you taking the time to share your experience. 🙂

Rated 5 out of 5 stars

God sent me the perfect Attorney….Almost

REVISED: Well I hate to do this but is true. After speaking with Mr Mims and agreeing to use him as my Attorney, I spoke with his Assistant to finalize documents. After what I thought was a favorable agreement, paperwork was to be sent. A when everything stopped. Calls and emails went unanswered. I finally had to find another Attorney. I called every day for almost 2 weeks and emailed several times. I even begged them to tell me what was wrong. Was it the payment agreement? I even said if it wasn’t agreeable to simply let me know. Nothing!!! At the point, I pay everything is ok with him and his Assistant.

Original Review: The Attorney that I spoke with, Myron Mims answered my call on the first time around. He is an intelligent, forthcoming, insightful, and very helpful young man. He answered all my questions and gave me more information that I ever thought that I needed. I think it have hired him to represent me in probate court and look forward to completing this swiftly and positively. I also spoke with Erica in his office who was just as helpful in answering questions or referring me to Mr. Mims. I will definitely be suggesting him to other family and friends.

April 21, 2026
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Reply from Unbundled Legal Help

Thank you for sharing your experience. We’re so happy to hear that Myron Mims and Erica provided such thoughtful and supportive guidance during what can often be a difficult process.

Feeling informed, heard, and supported matters, especially in probate matters, and it’s wonderful to know their responsiveness and care made a positive impact. We truly appreciate your trust and your willingness to recommend them to others.

Wishing you the very best as everything moves forward. 🙂

Rated 5 out of 5 stars

I received a call from an attorney same…

I received a call from an attorney same day. Told attorney that if my case was not in the area of her expertise, to just say so. After a detailed discussion, it turns out she had handled several situations like mine, and I hired her.

April 20, 2026
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Reply from Unbundled Legal Help

Thank you for sharing your experience, we really appreciate it.

It’s great to hear you were able to connect with an attorney so quickly and have an open, honest conversation about your situation. That kind of clarity and alignment is so important when making a decision like this.

We’re glad it led to a good fit and wish you the very best as you move forward 💙

Rated 5 out of 5 stars

I got really impressed the way…

I got really impressed the way Paralegal Mr. Joshua explained everything and made everything clear so easy. I highly recommend him and thank you

April 19, 2026
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Reply from Unbundled Legal Help

Thank you so much for your kind words!

We’re really glad to hear that Mr. Joshua was able to make everything clear and easy to understand, that’s exactly the experience we strive for. We’ll be sure to share your feedback with him.

Rated 5 out of 5 stars

Understaning and great communication…

Understaning and great communication with peace of mind

April 14, 2026
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Reply from Unbundled Legal Help

Thank you for your kind words, we really appreciate you sharing this.

It means a lot to know you felt heard and supported, and that the communication helped bring a sense of ease during a stressful time. That’s exactly the experience we strive to create.

We’re always here if you need anything moving forward 💙

Rated 3 out of 5 stars

I’ve been trying to contact attorney…

I’ve been trying to contact attorney since I talked to him and he doesn’t return my calls.

April 15, 2026
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Reply from Unbundled Legal Help

I’m really sorry to hear that, that’s definitely not the experience we want for you.

A member of our Client Advocate Team is reaching out to you now to help reconnect you with the attorney or explore next steps so you’re not left waiting. We’ll stay with you through this to make sure you’re supported.

Rated 5 out of 5 stars

The attorney was readily available

The attorney was readily available, knowledgeable and helpful

April 11, 2026
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Reply from Unbundled Legal Help

That’s great to hear, thank you for sharing 🙏

We’re really glad the attorney was available when you needed support and was able to provide helpful, knowledgeable guidance. That kind of timely, clear assistance can make all the difference.

Rated 5 out of 5 stars

Made a Stressful Legal Situation Much Easier

I was overwhelmed trying to figure out my legal situation and didn’t know where to start. This service made the process so much easier. They connected me with a knowledgeable attorney and explained everything in a way that actually made sense. I appreciated being able to get help with exactly what I needed without feeling pressured into full representation. The whole experience felt supportive, transparent, and straightforward. Highly recommend.

March 23, 2026
Unprompted review
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Reply from Unbundled Legal Help

This is such a meaningful reflection, thank you for taking the time to share it.

We know how overwhelming legal situations can feel, especially at the beginning, and our goal is always to bring clarity, not more confusion. I’m really glad to hear you felt supported and that the attorney was able to meet you where you were and explain things in a way that made sense.

That balance, getting the right help without pressure, is exactly what we’re here for. We truly appreciate your recommendation and are here anytime you need guidance moving forward 💙

Rated 5 out of 5 stars

Amazing I am so thankful for unbundled…

Amazing I am so thankful for unbundled legal help 🙏

March 16, 2026
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Reply from Unbundled Legal Help

We’re so glad to hear that, thank you for sharing this 🙏

It truly means a lot to know you’ve had a positive experience with Unbundled Legal Help. Our goal is to make getting legal support feel clear, accessible, and supportive every step of the way.

If you ever need anything else or have questions down the road, we’re always here for you 💙

Rated 5 out of 5 stars

I got a quick referral to a…bankruptcy attorney

I got a quick referral to a knowledgeable attorney who was also reasonable in price.

March 11, 2026
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Reply from Unbundled Legal Help

Thank you for your review!

We’re so glad to hear you were quickly connected with a knowledgeable and reasonably priced attorney. Providing fast access to the right legal support is exactly what we aim to do.

We appreciate you taking the time to share your experience!

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