These guys are incredible. Just recently picked up some Hasbro figures to polish off a collection I’ve been trying to complete for aaaages. Speedy delivery, great communication. I recommend followin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very polite, Loads of figures and stuff a like, Good deals, and just a overall wonderful experience. Always meets at arranged time. 10/10 would recommend to any sci-fiction fans. The figures are A... See more
Hey guys I hope ur enjoying the Christmas holidays! A well earned break 😄 I just wanted to send a thank you message for the order I received today (Tchaka, Hulkbuster & Taskmaster figures). I saw tha... See more
Company replied
Great selection of pop culture merch not normally available in Ireland at great prices. Delivery was really quick and products were packed well and arrived perfectly. Highly recommend this store for a... See more
Company replied
Company details
About Uncanny Collectibles
Written by the company
About Us
Ireland's premier online action figure, comic book & collectibles store. Buy the figures you NEED & get them delivered to your door!
We make it easy to buy your favourite pieces from movies, TV, comics, video games & more.
Collecting is an expensive hobby so we offer payment plans to help spread the cost of building your collection too!
Free shipping is available on all orders of €50 or more within the Republic of Ireland & we happily ship internationally too!
We carefully package each order to ensure it gets to you in mint, collector condition, using our delivery partners with An Post & DHL.
Shop Our Most Popular Categories
Contact info
Kingswood Heights, Dublin 24, Dublin , Ireland
- 085 827 2191
- info@uncannycollectibles.com
- uncannycollectibles.com
5.0
Excellent
505 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Uncanny collectables is an Excellent…
Uncanny collectables is an Excellent company with Excellent service.
Received my figure and the packing was perfect, well packed with care.
I love uncanny collectables and will shop here with ease and confidence in the future.
Thank you and hope my honest review helps you.
Regards.
Gary.
February 12, 2024
Reply from Uncanny Collectibles
Gary! Thank you so, so much, this has made my month!
Reply from Uncanny Collectibles
Thank you so much! 😀
Great Experience
Reasonable prices, great customer service and speedy delivery that was well packaged, I couldn’t ask for more.
January 22, 2024
The customer relations was great
The customer relations was great, delivery was very speedy. Would definetly order from them again
January 21, 2024
Have been purchasing many figures from…
Have been purchasing many figures from Uncanny Collectibles.
Always reasonably priced and delivered with haste. Really good at keeping me informed of progress and release of pre-ordered material and tracking of goods dispatched.
Will keep ordering with them.
January 19, 2024
Awesome as always.
Awesome as always.
(Whatever happened with the 1 star, total typo. Uncanny Collectibles is awesome to buy from. Which is why I have do on so many occasions.)
January 19, 2024
Reply from Uncanny Collectibles
Hey Karl, thank you for your reviews - they are always helpful! You're a Legend!
. ....
I asked to hold an item that they had on store they said they would an didn't let me son down
January 17, 2024
Reply from Uncanny Collectibles
Hi Agnes,
Thank you for your review and your feedback. I am sorry to hear that you and your son are unhappy with our service and our products.
However, I have to point out some of the things you said in your review are not true or fair and are contradicted by the WhatsApp messages between us and the person who contacted us, who we now know to be your son. We never had any contact with you by message or phone - only your son.
Your son called us 26th October 2023 enquiring about a Jean Claude Van Damme figure. We explained that this figure was a pre-order product and we would not have it in stock until January/February 2024.
He requested packaging information which we provided and then tried to negotiate the price with us the next day. We declined his offer as our prices are fixed.
During the days in between his first contact with us, the Van Damme figure pre sold out as we only had 1 available to pre order.
We never agreed to hold the item, as it is our store policy to not hold items without payment. This policy is on each of our pre-order products on our website. All pre-orders on our website are clearly marked as pre-order, available at a future date and have a Frequently Asked Questions guide to help explain Pre Orders and how they work.
A couple of days after our initial contact - 28th Ocotober 2023, your son asked to come to our Showroom to buy the Van Damme figure that he wanted. Our Showroom was booked out for the day he wanted to visit but we offered him an 11am appointment for the next day to view other items he may like. During these messages, we informed him that this figure was now pre-sold out and we were unable to order more from our Supplier.
He was still quite insistent on coming to collect the Van Damme figure that he was interested in and we had to reiterate our store policies on pre orders not being held without payment and also re-explain what a pre order product is and that the now pre sold out Van Damme figure even if it was still available would not be available in store until January/February 2024.
He did not avail of our offer to visit our Showroom the next day.
Our Showroom calendar is available to all customers on our website. We have never denied a customer a visit to our business.
Your son then asked about another pre-order product Freddy Mercury, which was also not available until 2024. We advised your son not to buy it from us, as he appeared to need these pre-order items urgently. Your son did not take our advice and bought it anyway, and confirmed that he was happy to wait for it.
The Freddy Mercury arrived in stock last week, weeks ahead of the estimated arrival date. We packed and shipped it as soon as it arrived and we sent email notifications to the email address on the order.
I appreciate you taking the time to write a review of our company and we are happy to take feedback on board when we can make the customer journey better. In this case, I do not believe the 3 star review reflects the service, products and advice we provided from the start to your son.
Awesome company, uncanny collectables.
I just received my first pre order from uncanny collectables and I am over the moon. Uncanny collectables kept me informed of everything and my prey predator action figure came very well packaged and they sent it the second the got it in stock.
Definitely be shopping here for figures in future. Just finished my diorama now and I am delighted.
Thank you uncanny collectables, your awesome.
January 19, 2024
Unprompted review
Reply from Uncanny Collectibles
Well this is the most awesome way to end on a Friday! Thank you Gary! And please tag us in any photos you post of that diorama - it sounds unreal!!!
Reply from Uncanny Collectibles
Thank you so much Ste!
Reply from Uncanny Collectibles
Legend, thank you Colm!
Fantastic service
The gift was thoroughly wrapped. Mint condition. Fantastic service and all delivered within 3 days and on Xmas week in Ireland.
December 19, 2023
Reply from Uncanny Collectibles
Thank you so much Robert, for your order & this awesome review! Happy Christmas 🎄
Always a good experience ordering off…
Always a good experience ordering off Uncanny. Very helpful and friendly
December 17, 2023
Reply from Uncanny Collectibles
Thank you so much John, for your order & this awesome review! Happy Christmas 🎄
Excellent package arrived when said…
Excellent package arrived when said highly recommend. I will be using again 😁
December 17, 2023
Reply from Uncanny Collectibles
Thank you so much Tanya, for your order & this awesome review! Happy Christmas 🎄
Facebook videos are brilliant
Facebook videos are brilliant.
Great selection of stuff. Super quick delivery times.
Perfect everytime.
December 17, 2023
Reply from Uncanny Collectibles
Thank you so much Marty, for your order & this awesome review! Happy Christmas 🎄
First time pre-ordering and will do it again!
I preordered my Retro TMNT van earlier in the year after seeing it on their Instagram and the website was really clear and easy to use. Kim was amazing, as any questions I had were answered promptly and I was kept informed with regular updates on my preorder. Once it arrived to Uncanny Collectibles it was literally out the door to me and I had it two days later. It was really carefully and well packaged so that there wasn’t any shipping damage to the box which is a collectible in itself and I was able to enjoy a huge part of my childhood again. I would highly recommend them and will absolutely purchase from again! Thank you so much it’s awesome!!!!!!!
December 16, 2023
Reply from Uncanny Collectibles
Thank you so much Ash, for your order & this awesome review! Happy Christmas 🎄
Firstly their Web site is so easy to…
Firstly their Web site is so easy to follow and easy checkout. Items arrive well packed and on time. The staff reply to messages promptly, and answer any questions you have. They do their utmost to assist you, the customer.
Thank you Uncanny Collectables.
December 10, 2023
Reply from Uncanny Collectibles
Thank you so much Gina, for your order & this awesome review! Happy Christmas 🎄
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.