Uncapped Audio Reviews 36

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness of the delivery service, with many items arriving the next day, even for international orders. People are also very satisfied with the products themselves, frequently noting that items are exactly as described, well-packaged, and of excellent quality, particularly the Sony Walkman models. The overall service provided by the company is highly regarded, with consumers appreciating the clear communication and efficient handling of their orders. Many reviewers express their intention to use the company again due to the faultless transactions and positive experiences.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers consistently praise the items received,... See more

Delivery service

Clients share positive opinions on delivery service, consistently praising its speed and efficiency. Many... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the great service, quick... See more

Based on these reviews

Rated 5 out of 5 stars

Quick response to a question asked before purchase. Ordered an NW-A306 on Saturday evening, delivered on Tuesday morning. Easy to use Google Lens to find the setting to change the language fro... See more

Company replied

Rated 5 out of 5 stars

Have been looking to purchase a Sony Walkman and case to replace my old model, am so pleased to have chosen uncapped audio to do so. I placed my order on Thursday evening and items were delivered ve... See more

Company replied

Rated 5 out of 5 stars

I reached out for a little advice on personal audio hardware and received helpful answers to all my questions which led me to feel comfortable buying from them. Super to deal with and my item arrive... See more

Company replied

Rated 5 out of 5 stars

I initially came here to check other's experiences before ordering and was reassured enough by what I saw that I went ahead and placed an order. It was dispatched the next day and arrived sooner th... See more

Company replied


Company details

  1. Electronics Store
  2. Audio Visual Equipment Supplier

Written by the company

At Uncapped Audio, we are passionate about delivering premium, unrestricted audio experiences to music lovers and audiophiles across the UK and beyond. We specialize in sourcing brand-new, fully uncapped Sony digital audio players (DAPs), earphones, and high-end accessories directly from Japan. Our products are free from artificial volume limitations, allowing you to experience the true dynamic range and clarity that these devices were engineered to deliver. We believe that music should be heard as the artist intended — with zero compromises. Every product we sell is carefully selected, inspected, and shipped from our UK-based stock. No customs hassle, no hidden fees, and no unnecessary delays. At Uncapped Audio, customer satisfaction is our top priority. We pride ourselves on transparent service, fast delivery, and after-sale support you can trust. Our growing community of happy customers and positive reviews speaks for itself. Whether you're a casual listener or a true audiophile, we invite you to discover the difference that truly uncapped sound can make.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36 reviews

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Rated 5 out of 5 stars

Great product, great company

Great product, quick delivery, best price I could find for the Sony Walkman NW307 cover. It's navy blue to match the Walkman, original product in original packaging. Well packaged for transit. Would happily use Uncapped Audio again.

April 10, 2026
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Rated 4 out of 5 stars

Arrived early

Arrived early. Nice unit. Love the grey - freaked slightly as was opening in Japanese but sorted it. Am sure will find instructions online.

March 31, 2026
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Rated 5 out of 5 stars

Products are great and prices very fair…

Products are great and prices very fair considering you are getting authentic Japanese Versions.
Saves a lot of time & hassle.....
Excellent Delivery.

March 26, 2026
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Rated 5 out of 5 stars

Fast delivery even out of uk

Fast delivery even out of uk. Product from Japan, as described

March 9, 2026
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Rated 5 out of 5 stars

Sony NW-A306 Walkman and case delivery…

Sony NW-A306 Walkman and case delivered the day after I placed the order.
Also I sent an email query on the day of the order and got a very detailed reply answering all of my queries.
Thank you

March 5, 2026
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Rated 4 out of 5 stars

I purchased an uncapped Japanese Sony…

I purchased an uncapped Japanese Sony Walkman through Uncapped Audio, and it was shipped immediately, arriving the following day. The staff at Uncapped Audio were incredibly supportive and quick to respond to my inquiries. The Walkman delivers an excellent audio experience, and I highly recommend Uncapped Audio. Thank you so much.

January 5, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional Company

Legit company. Fast shipping. Genuine products.

I've been having a few issues with my Walkman and the aftercare from the team has been nothing short of exceptional. Clear, concise and informative responses.

Remarkable customer service. Other companies could learn a thing or two from these guys.

So glad I supported this independent business. Highly recommended.

January 2, 2026
Unprompted review
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Reply from Uncapped Audio

Thank you for the kind words and the support!

Rated 5 out of 5 stars

Fast delivery of order

Fast delivery of order.
Product as described on website.
Recommended.

December 22, 2025
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Thank you for taking a moment to leave a review — really appreciated!

Rated 5 out of 5 stars

Excellent!

I initially came here to check other's experiences before ordering and was reassured enough by what I saw that I went ahead and placed an order.

It was dispatched the next day and arrived sooner than I expected. I'm really happy with my new player and the whole experience from Uncapped so definitely recommend them if you're looking to purchase from them.

December 17, 2025
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Reply from Uncapped Audio

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Rated 5 out of 5 stars

Great service

Quick response to a question asked before purchase.

Ordered an NW-A306 on Saturday evening, delivered on Tuesday morning.

Easy to use Google Lens to find the setting to change the language from Japanese to English.

Very impressed

December 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic and helpful

I reached out for a little advice on personal audio hardware and received helpful answers to all my questions which led me to feel comfortable buying from them.
Super to deal with and my item arrived in swift time.

July 14, 2025
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Reply from Uncapped Audio

Thank you for taking a moment to leave a review — really appreciated!

Rated 5 out of 5 stars

Great service

Great service, Sony product received next day well packed.

November 13, 2025
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Reply from Uncapped Audio

Thank you for taking a moment to leave a review — really appreciated!

Rated 5 out of 5 stars

Have been looking to purchase a Sony…

Have been looking to purchase a Sony Walkman and case to replace my old model, am so pleased to have chosen uncapped audio to do so. I placed my order on Thursday evening and items were delivered very well packaged on Saturday morning. Both items were the best value for money I could find. Comes with Japanese instructions but easily translated with my phone to get up the English menu on the walkman and setting up the device was easy. Thank you uncapped audio for a great purchasing experience.

November 15, 2025
Unprompted review
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Rated 5 out of 5 stars

10/10

Great product, fast delivery, and cheaper than Amazon!

October 3, 2025
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Rated 5 out of 5 stars

Great service

Great service, great deal, great price, great delivery what more can you say

September 22, 2025
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Rated 5 out of 5 stars

Great experience

Great experience, provided exactly what I required.
Products arrived as agreed, great communication.

September 22, 2025
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Reply from Uncapped Audio

Thank you for taking a moment to leave a review — really appreciated!

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