UPDATE: The company eventually answered my emails and gave me detailed instructions on how to return my items. Assuming they refund me, I will be satisfied. 🤞🤞🤞🤞 I’ve been trying to tell them... See more
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See what reviewers are saying
Underwear arrived as expected and is cotton, but the item; long, shorts type underwear, fits very poorly, no shaping, so goes down at waist and up thighs at the back. Legs are finished with a bulky, t... See more
I bought a very nice lightweight Dressing Gown for my husband but it was too large. I packed it up very neatly and returned the same day received. The return via Royal mail was quite easy to complete... See more
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance perfo... See more
Company details
About undercover.co.uk
Written by the company
Welcome to Undercover, where comfort meets sophistication in the world of sleepwear and underwear. At Undercover, we believe that the foundation of a great day starts with a great night’s sleep, and that begins with what you wear to bed.
Our journey began with a simple mission: to revolutionize the nightwear experience by combining luxurious materials with timeless designs. We understand that sleep is essential, and so is feeling good in what you wear. That’s why we meticulously craft each piece using only the finest fabrics, ensuring that every garment is not just a treat for the senses but also built to last.
Our collection ranges from elegant silky pyjamas to cosy cotton sets, each thoughtfully designed to cater to your individual taste and comfort needs. We take pride in our attention to detail, from the delicate stitching to the perfect fit, so you can unwind in style.
What sets Undercover apart is our commitment to quality and customer satisfaction. Our dedicated team is passionate about delivering not only exceptional products but also an exceptional shopping experience. We strive to ensure that every interaction with us is seamless and satisfying, from browsing our website to receiving your beautifully packaged nightwear.
At Undercover, we’re more than just a brand; we’re a promise of quality, comfort, and elegance. Join our community of satisfied customers who have discovered the difference a good night’s sleep can make. Thank you for choosing Undercover, where every night is an opportunity to indulge in pure comfort.
Sleep well.
Shop NowContact info
Unit 2, Bromfield Commercial Park, CH7 1HE, Mold, United Kingdom
- 01352 752100
- info@undercover.co.uk
- undercover.co.uk
4.6
Excellent
684 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Good product & arrived early
July 29, 2025
As expected
The bra I ordered was exactly as described and pictured. The price was really good and delivery arrived when promised
August 4, 2025
Very good service
The website was easy to use and the parcel was delivered in good time
August 4, 2025
The order and delivery was good but…
The order and delivery was good but didn't like the product
August 4, 2025
It is quite differcult to find the kind…
It is quite differcult to find the kind of pyjamas my husband enjoys and as it is warm at the moment was pleased to find a pair not too warm.
August 3, 2025
Delivery was good
Delivery was good , items are ok . Im hoping i get money back because there was a mistake on the order , 2 were delivered by mistake
July 31, 2025
Comfortable and well fitting bra
This is by far the most comfortable and well fitting bra I have ever bought. I only like to wear cotton with no underwiring and the quality and style of the bra is excellent. It washes well in the machine and being older I do not want any fancy colours, just white.
July 30, 2025
Very quick response good product.
August 1, 2025
Great bra. Xlent delivery time
Great bra. Exactly what i hoped for. Ordered on Sunday delivered on Monday ... amazing.
July 25, 2025
good quality and quick delivery
July 30, 2025
So comfortable.
The sports bra is a perfect fit, exactly as described, and very comfortable. I tried it out by wearing it for two consecutive 18 hour days, the second of which was very energetic including dance performance. It was still comfortable at the end of the second day - the first two days of no chaffing and no digging in or slippage I've had in years.
August 2, 2025
Very good service
The order came very quickly and it was easy to change the delivery date to suit my needs.
I am very satisfied with the quality of the garments I ordered.
July 27, 2025
I received a very fair refund for a…
I received a very fair refund for a dress I ordered but which did not fit me. I was dealt with extremely helpfully and politely and appreciate this very much.
July 28, 2025
Easy and quick
Ordering from undercover.co.uk was easy and quick as was the receipt of the bra. I didn't know Undercover existed until looking for a specific brand, but now that I know, I'll be back to their website again.
July 20, 2025
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