Underwear for Humanity Reviews 4

TrustScore 2.5 out of 5

2.7

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Company details

  1. Underwear Store

Written by the company

Beautiful sustainable underwear that is an engine for change. We recycle your old underwear to divert from landfill. We work with homelessness via training and underwear donations one-for-one.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Poor quality, quite expensive

Any sort of negative review is suspiciously difficult to find. I bought a three pack of the cotton bikini underwear and in under a year they have stretched to a point where they are no longer wearable.

August 18, 2025
Unprompted review
Underwear for Humanity logo

Reply from Underwear for Humanity

Hi Patty,
Thanks for taking the time to share your experience — I’m really sorry to hear the bikinis didn’t last as expected. That’s definitely not the standard we aim for. The cotton bikini is actually one of our most loved and bestselling styles, so your feedback stands out to us.

We’d love to check what’s happened here. I couldn’t locate your order under your review name — could you please email us at hello@@underwearforhumanity.com.au so we can look into it properly? If you’re happy to, we can also replace the product or refund you.

We’re a small, profit-free business set up to support community impact, so reviews matter a lot to us — but even more important is making sure you feel looked after.

Thanks again for raising this, and I hope we can make it right for you.

Rated 4 out of 5 stars

Awesome underwear, bra not so great

Awesome customer service, sustainable packaging, fast dispatch.
The organic underwear is soft and comfortable and breathable, so happy with this purchase! The size 20 is true to size.
The bra on the other hand is not such a great fit. It's mean to be for larger busts but I may as well have bought a singlet as there's not even basic support in it, and the sizing is very small and not really even suitable for wearing around the house.
Overall though I'm happy with my purchase, just won't be buying any more wireless bras in this brand.

March 29, 2023
Unprompted review
Rated 5 out of 5 stars

Can’t wait to wear them more

Clothes arrived quickly and looked exactly the same as the website.
Very comfy material, affordable and the company has a conscience, will definitely be buying more and look forward to recycling old pairs with the company too!

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

New world perfection

At last! Beautiful underwear with eco and ethical considerations stitched into every piece. Absolutely love the colours - I’m getting the green 🌱😃

July 24, 2021
Unprompted review

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