Undetectable AI Reviews 856

TrustScore 3.5 out of 5

3.5

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the customer service, highlighting the staff's professionalism, helpfulness, and quick response times. People frequently mention that the support team is efficient, friendly, and genuinely cares about assisting users, often going above and beyond to resolve issues. However, some people were dissatisfied with the subscription and payment processes. Several customers reported being charged unexpectedly, sometimes for full yearly subscriptions or after canceling free trials, without clear warnings. There are also mentions of issues with credit limits and difficulties in canceling subscriptions, leading to billing discrepancies and frustration for some users.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the promptness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being misled by free trials,... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the platform's ease of use,... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and prompt responses from... See more

Based on these reviews

Rated 3 out of 5 stars

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more

Rated 4 out of 5 stars

The staff member, Kate, is very professional and helpful. I give her 5 star rating. However, I’m not happy with AI-Humanizer because of two reasons: the humanized text still shows AI detection scor... See more

Rated 4 out of 5 stars

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more

Rated 4 out of 5 stars

I signed up for the free trial without reading the details carefully and was charged. However, the development team was very kind and refunded me. Both the service and customer support are excelle... See more


Company details

  1. Software Company

Written by the company

Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

856 reviews

5-star
4-star
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1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Team Ana

Ana, from the team was absolutely helpful, I wasn’t able to get the refund I wanted but they were very patient while I was upset. GIVE HER A RAISE!!!

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

Scam

I don't even know what button I somehow pressed on their site nor do I know how they got my payment info. Randomly charged 60$ to my account without my authorization. Support has been unhelpful at best so far and I'm currently having to file a dispute with my bank.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

It was just so great

It was just so great, the team helped through the issue very mindfully and in detail. I just loved how quick and helpful they were, which is really appreciated.

February 19, 2026
Unprompted review
Rated 1 out of 5 stars

They STOLE 122$ out of my bank account…

They STOLE 122$ out of my bank account for a subscription. I was charged twice in a span of 7 minutes for a yearly subscription (that I did not want due to that website’s inconsistency) and when I talked to them about it they claimed it was NOTHING THEY COULD DO, I do not recommend using this site for anything YOU WILL GET SCAMMED.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible customer service

I had accidentally left my subscription active for quite a long time. In an attempt to get my money back, I decided to reach out to customer service through email. They replied within minutes consistently, and after some discussion I had managed to get my last 3 months refunded. They have incredible customer service!

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Site

I like this! It's almost completely accurate. I thank you guys for making it easier for us who has a problem writing.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Product is great

Product is great! When I no longer needed the subscription, canceling was a breeze. Support is amazing. If I need this tool again in the future, I'll definitely resubscribe.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Wants work my humanize text

Wants work my humanize text. after to talk to someone, started to work back and they show me where can I see how many words I still have in my balance to use in this month. thank you!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful service

Wonderful service, it does everything they advertise perfectly and if you ever encounter any issues, customer service is top-notch they go above and beyond to assist you and meet all of your needs. I would highly recommend this.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Received a charge due to a mishap on…

Received a charge due to a mishap on Undetectable AI's part. I was initially very concerned and quickly contacted support for a refund. The refund was issued immediately and without further questioning. I believe the agent's name was Ava and she was great.

February 9, 2026
Unprompted review
Rated 4 out of 5 stars

Helpful Support Resolves Billing Issue

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix the situation. I hope they improve by making subscription cancellations register more reliably so others don’t run into the same issue.

February 9, 2026
Unprompted review
Rated 3 out of 5 stars

Misleading subscription page!

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you feel like it and be charged only during the months you're subscribed. It was a traumatic and stressful experience. Extremely misleading.

Pro: they are responsive to my cancelation request. Refund was granted and processed. Though I was only refunded a portion of the $67.20 which was ridiculous because I only used it for a few minutes after seeing the notification from my bank that I was charged the full amount.

February 3, 2026
Unprompted review

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