Undetectable AI Reviews 856

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers are pleased with the customer service, highlighting the staff's professionalism, helpfulness, and quick response times. People frequently mention that the support team is efficient, friendly, and genuinely cares about assisting users, often going above and beyond to resolve issues. However, some people were dissatisfied with the subscription and payment processes. Several customers reported being charged unexpectedly, sometimes for full yearly subscriptions or after canceling free trials, without clear warnings. There are also mentions of issues with credit limits and difficulties in canceling subscriptions, leading to billing discrepancies and frustration for some users.

What people talk about most

Customer service

Customers had positive experiences with customer service. Many reviewers praised the promptness,... See more

Staff

People report positive experiences with staff, highlighting their professionalism, helpfulness, and... See more

Subscription

Reviewers highlight negative aspects of subscription. Many customers report being misled by free trials,... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized charges,... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers praise the platform's ease of use,... See more

Response time

Consumers find response times to be positive. Many customers praise the quick and prompt responses from... See more

Based on these reviews

Rated 3 out of 5 stars

I didn't like that I was charged the full amount when the ad said it's per month. It said cancel anytime--so I thought, like with other websites, that you get charged monthly and cancel whenever you... See more

Rated 4 out of 5 stars

The staff member, Kate, is very professional and helpful. I give her 5 star rating. However, I’m not happy with AI-Humanizer because of two reasons: the humanized text still shows AI detection scor... See more

Rated 4 out of 5 stars

I was charged even though my account showed no active paid subscription. I contacted support, and they were polite, helpful, and quick in escalating my refund. I appreciate how they were quick to fix... See more

Rated 4 out of 5 stars

I signed up for the free trial without reading the details carefully and was charged. However, the development team was very kind and refunded me. Both the service and customer support are excelle... See more


Company details

  1. Software Company

Written by the company

Introducing Undetectable.ai, an innovative tool crafted specifically to circumvent AI content detectors. Leveraging cutting-edge algorithms and sophisticated techniques, it guarantees human-like and imperceptible output. Ideal for writers, bloggers, researchers, and content creators seeking to generate undetectable content, our tool produces unique and search engine-optimized material that confidently evades all AI detectors.


Contact info

3.5

Average

TrustScore 3.5 out of 5

856 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 7% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

For any general writing undetective is good

I’ve been using Undetective for my posts, social media content, and general writing, and it genuinely delivers on what it promises. The output is clean, natural, and consistently passes detection checks. It’s a bit on the expensive side, but the reliability and peace of mind make it worth it. Overall, a solid tool that does exactly what it says.

January 21, 2026
Unprompted review
Rated 1 out of 5 stars

subscription was never cancelled

subscription was never cancelled

whatever you do, do not subscribe or sign up for a free trial, it is quite literally impossible to cancel your subscription on their site, and in order to cancel they force you to contact their support, which i did, and my cancellation was never actioned

they continued to take money out of my account for months before i noticed

May 23, 2025
Unprompted review
Rated 5 out of 5 stars

Kate was very professional responsive

Kate was very professional, kind, and responsive. She handled my request clearly and made the whole process smooth and stress-free. I really appreciate her support and the polite communication. Great customer service overall.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Free trial - SCAM

This company is scamming. Chose the free trial option and they claimed they would charge me after 3 days since i get 3 days free. The moment i entered my card info i immediately got charged. Not even a minute has passed. Tried to remove my card from the website its so complicated process you have to contact their support and etc. This website is a money grab scamming job. Please don't use if you research a bit you will see this company has so many bad reviews for this exact reason - scam. I deleted my account immediately. I lost 20-30 eur but i hope i can warn everyone so they dont do the same mistake

January 15, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT SUBSCRIBE - READ

I wouldn't even give them 1 star if there was an option of no stars. ABSOLUTE SCAM when it comes to ethics. I subscribed yes but I would have cancelled a month into it as I didn't need the subscription anymore. I forgot about them and they kept charging me as Ud Pro Sub. There was no way of knowing that Ud Pro Sub was Undetectable AI. They took the subscription fee for 8 months before I finally had to cancel my card to figure out who they were and lo and behold they sent me an email. Finally found them. Then you can't even cancel the subscription, you have to write to them with details. DO NOT SUBSCRIBE TO THESE PEOPLE!!!

January 16, 2026
Unprompted review
Rated 4 out of 5 stars

Amazing

Quick Genuine, only drawback is i didnt get full refund back but like 90%, regardless top tier customer service

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

My great experience

I had a great experience with this company. They work extremely well and are very professional in everything they do. What really stands out is how fast they respond — no matter the time, they are always available and ready to help. Their customer support is excellent, friendly, and efficient, which makes the whole process smooth and stress-free. You can tell they genuinely care about their users and are always willing to assist. Highly recommended!

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality output

Poor quality output. The humanizer writes in very 'lame' and unnatural language. I’m only adding a star because customer support actually processed a refund for me, even though the terms say they don’t. Use with caution.

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

They lie about the money-back…

They lie about the money-back guarantee, and you can not unsubscribe just to write them by mail.
They try everything to not let you go, and even after I delete my account as a last resort I got a mail half day later where my account got registered back and I was able to login my deleted account. They keep data even full deletion!

January 5, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look