UniAcco 

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See what reviewers are saying

Rated 5 out of 5 stars

Uniacco was truly amazing. They reply swiftly and that is just wonderful for me as a panicker lol, and honest too. There was a time that I contacted them at a late hour but was surprised to get a resp... See more

Rated 1 out of 5 stars

7 months gone still chasing my £50 refund and £100.00 promised cash back, I have several messages that it will be paid but no joy and now they are telling me it’s closed as it’s a new financial year.... See more

Rated 5 out of 5 stars

UniAcco has been totally awesome!! During my application process for student accommodation Yash & Khushi helped me out soooo much!! They are super patient and even explained stuff to me really kindly... See more

Company replied

Rated 5 out of 5 stars

The UniAcco team that were assigned to us have been extremely helpful and supportive in helping us find my sons’new home away from home while he is at uni. Maria and Neha have been constantly assistin... See more

Company replied

Company details

  1. Student Housing Center
  2. Online Marketplace
  3. Real Estate Rental Agency
  4. Self-Catering Accommodation
  5. Student Dormitory

Written by the company

UniAcco is one of the leading and fastest growing cross-border prop-tech student accommodation platforms. We’ve become a trusted name in the field of premium student housing. Headquartered in India and having lease offices currently in UK, US & Australia, UniAcco strongly relies on its innovative measures and technology enabled background to ensure students get the best possible accommodation/flats/halls near top universities across 20+ countries(UK, US, Australia and more) in the quickest and most hassle-free way. Currently, we have an ever-growing portfolio of thousands of high-quality properties. Through our platform, students can compare and book their accommodation in only 7 clicks without any human intervention. We have grown exponentially since our inception and our numbers say it all. Our very specialized team has catered to 200k+ students so far. We provide students with any sort of assistance in identifying and securing their dream accommodation. Apart from helping students book their accommodation, we provide other ancillary services like study abroad counselling, visa consultation, loan consultation and guarantor services. UniAcco aims to achieve a global reach of more than 1 million students from 195 countries every year to access a supply of over 500K+ student rooms near major universities across 35 nations around the globe.


Contact info

Breach of guidelines

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Rated 4 out of 5 stars

Booking an accomodation

They were really active and tried to offer me every type of accomodations that were within my budget.
They helped also during the booking process!
Really friendly and helpful!

January 21, 2026
UniAcco logo

Reply from UniAcco

Hi,

Thank you for your kind feedback 😊 We’re glad to hear our team was proactive, friendly, and helped you find options within your budget 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

It was easy to book room

It was easy to book room, particularly with help of Raghavi and Rutuja, it all went smoothly. Thank you guys

January 21, 2026
UniAcco logo

Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad to hear the booking process was easy and that Raghavi and Rutuja helped make everything smooth 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

They were really helpfull and easy to…

They were really helpfull and easy to reach. Adnan and Tanmay

January 21, 2026
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Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad to hear that Adnan and Tanmay were helpful and easy to reach throughout the process 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

Shiva & Neelima’s invaluabe assistance

They helped me get an increase in my payment installments; which i am very grateful. They also guided me paitiently throughout the entire booking process.

January 21, 2026
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Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad we could help with the installment increase and guide you patiently through the booking process 🙌💙

Wishing you a smooth and comfortable stay ahead! ✨

Rated 5 out of 5 stars

They helped me choose what's best for…

They helped me choose what's best for me,thx Somesh🙏

January 21, 2026
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Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad to hear that Somesh helped you choose what was best for you 🙌🙏

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

Tanaya was amazing

Tanaya was amazing! she really helped me thru the booking process! I had some complications but she always explained and helped me with a calm manner.

January 20, 2026
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Reply from UniAcco

Hi,

Thank you for your lovely feedback 😊 We’re so glad to hear that Tanaya supported you patiently and calmly through the booking process, even during complications 🙌💙

Wishing you a smooth and comfortable stay ahead! ✨

Rated 5 out of 5 stars

Student Accommodation Point Canvas

I went on Google looking for a student apartment. Found UniAcco, they linked me to a representative on WhatsApp. He then liaised with the accomodation to get me the room. It was quick, efficient and really helped with my specific situation. Highly recommend them!

January 5, 2026
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Reply from UniAcco

Hi,

Thank you for your lovely feedback 😊 We’re glad to hear the process was quick, efficient, and tailored to your needs 🙌💙

We truly appreciate your recommendation and wish you a great stay ahead! ✨

Rated 5 out of 5 stars

The agents were very helpful and…

The agents Kishlay, Neelima were very helpful and resourceful to me .

January 20, 2026
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Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad to hear that Kishlay and Neelima were helpful and resourceful throughout your journey 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

NEHA AND KASHISH were really helpful

NEHA AND KASHISH were really helpful in getting the accommodation. They were approachable in every situation and solved all our queries.

January 19, 2026
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Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad to hear that Neha and Kashish were approachable and helped resolve all your queries smoothly 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

It was great

It was great. The support and constant help was great. Even though my questions were random and even sometimes being the same and quite simple. Even despite the fact that they have made the contracts the urgent actions and change of name. This was very efficient. Thank you. Perfect staff -Tanmay

January 19, 2026
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Reply from UniAcco

Hi,

Thank you for your kind words 😊 We’re glad to hear Tanmay provided constant support, patiently handled all your questions, and managed everything efficiently 🙌💙

Wishing you a smooth and comfortable stay ahead! ✨

Rated 4 out of 5 stars

Their good

Replies quickly, friendly over Whathapp neelima and kishlay

January 17, 2026
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Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad to hear that Neelima and Kishlay were quick to respond and friendly on WhatsApp 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

Over all the experience was great

Over all the experience was great. Thanks to dishank jain who helped me through all the obstacles and answered all my questions at all times

January 16, 2026
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Reply from UniAcco

Hi,

Thank you for your kind feedback 😊 We’re glad to hear you had a great experience and that Dishank Jain supported you through every step and answered all your questions 🙌💙

Wishing you a smooth and comfortable stay ahead! ✨

Rated 4 out of 5 stars

My experience with uniacco has been…

My experience with uniacco has been great prompt response good accommodations listings with superb price overall it’s been a good process.

January 16, 2026
Unprompted review
UniAcco logo

Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad to hear you had a great experience with prompt responses, good accommodation options, and great pricing 🙌💙

Wishing you a smooth and comfortable stay ahead! ✨

Rated 5 out of 5 stars

They are very helpful

Dishank and Manyavi were very helpful

January 9, 2026
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Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad to hear that Dishank and Manyavi were very helpful 🙌💙

Wishing you a great stay ahead! ✨

Rated 5 out of 5 stars

The smooth transition and their guided…

The smooth transition and their guided support was good and felt very secured.
Viraj Kelshikar was the guy who supported me throughout. Thanks.

January 15, 2025
Unprompted review
UniAcco logo

Reply from UniAcco

Hi,

Thank you for your feedback 😊 We’re glad to hear the process felt smooth and secure, and that Viraj Kelshikar supported you throughout 🙌💙

Wishing you a great stay ahead! ✨

Rated 1 out of 5 stars

Very disappointing experience with…

Very disappointing experience with UniAcco
I trusted UniAcco while booking my accommodation, and that trust cost me £500. I was guided by their representatives Abhishek Sawant and Ayesha, who promised me a £400 cashback and £100 referral bonus. I was told not to fill out any cashback form and was assured that everything would be taken care of.
Later, I was informed by the accommodation authorities that I was not eligible, and that UniAcco had not properly registered me. When I tried reaching out to both representatives to understand what went wrong, they stopped replying completely.
This may not sound like a big issue to some, but as an international student, £500 is a very big amount to lose. It affected me financially and emotionally. What hurts more is that I was also asked to leave a 5-star review before this issue came to light.
I’m sharing this so other students don’t go through the same experience. Please be careful, get everything in writing, and don’t rely only on verbal promises.

October 3, 2025
Unprompted review
UniAcco logo

Reply from UniAcco

Hi,

We’re really sorry to hear about your experience and understand how upsetting this must have been, especially as an international student, we know how important this amount is.

This is not the experience we want anyone to have. We’d really like to look into this in detail and clarify what went wrong. Please reach out to us with your booking details so we can review the cashback and referral case properly.

Thank you for sharing your feedback — it helps us improve and do better.

Rated 5 out of 5 stars

Sohail was an amazing person that i…

Sohail was an amazing person that i ever had this kinda hospitable experience with!!!!
Amazingggggg human in and out. Sorted my accomodation thing with ease.
Thank you Farhannn!!!

January 13, 2026
UniAcco logo

Reply from UniAcco

Hi,

Thank you for such an enthusiastic shoutout 😄😊 We’re thrilled to hear that Sohail made your experience so hospitable and sorted your accommodation with ease 🙌💙
And thanks as well for the mention of Farhan — much appreciated!

Wishing you a wonderful stay ahead! ✨

Rated 4 out of 5 stars

I felt really good consulted by Rahul…

I felt really good consulted by Rahul and Neha. They answered all my questions and gave me really good options to choose from. One star is missing because we reserved an apartment and already made the payment but there was still some one who could book it.

January 13, 2026
UniAcco logo

Reply from UniAcco

Hi,

Thank you for sharing your feedback 😊 We’re glad to hear that Rahul and Neha supported you well and helped with good options 🙌💙

We’re sorry about the inconvenience around the apartment availability and understand how frustrating that can be 🙏 Your feedback helps us improve our processes. Wishing you a smooth stay ahead! ✨

Rated 5 out of 5 stars

UniAcco’s work process is so smooth.

UniAcco’s work process is so smooth and easy for people. They are very cooperative and helpful to give us a better living experience. Specially, my agent Prem, he was so much helpful throughout the rental process.

January 10, 2026
Unprompted review
UniAcco logo

Reply from UniAcco

Hi,

Thank you for your kind feedback 😊 We’re glad to hear you found our process smooth and easy, and that Prem supported you so well throughout the rental journey 🙌💙

Wishing you a comfortable and happy stay ahead! ✨

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