Royal Mail lost the first package sent but after contacting Unico they, without hesitation, resent the items and they arrived a few days later. It was great to be able to speak to somebody real on the... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Gareth did a fabulous job shipping me out the parts that I needed in timely fashion and the products I received were just as I hoped. Looking forward to using them! I looked high and low for a nation... See more
Staff were accessible by phone, friendly, helpful, polite and interested in helping, went extra mile to request email, identify and send link to product required. A bonus, very useful and appreciated,... See more
I needed to replace a broken lock on a bureau and was at a loss as to where I would find a replacement. I was concerned about buying on-line, just in case I would be unable to identify an identical l... See more
Company details
Written by the company
Unico Components Ltd has been trading for over 50 years. Established in 1970 Unico is proud to serve a wide range of British furniture manufacturers with a comprehensive fittings solution for their products. We now sell to both the trade and retail market with the use of our ecommerce website.
Contact info
Unit 2B, Henley Business Park, Pirbright Road, Normandy, GU3 2DX, Guildford
- 01483 237621
- sales@unico.uk.com
- unico.uk.com
4.8
Excellent
3K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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First class product swiftly delivered.
January 26, 2026
Good price quick delivery
Item's specs clean and fully listed. Good price for item not easy to find.Easy to order. Delivered within a couple of days. Drawer sliders not yet installed but match broken ones they are to replace
January 25, 2026
Keys fitted and prompt delivery
January 19, 2026
Ordered on line
Ordered on line, easy Webb site, delivery was very quick, the item arrived good quality
January 5, 2026
Helpful professional service
January 12, 2026
The table connectors worked…
The table connectors worked beautifully,
even meshing with part of the old connector.
The parts took about a week to arrive but as the table had been broken for a year or so, it didn't reallt matter
January 7, 2026
Slow delivery
Unfortunately this item has taken 11 days to arrive from ordering on 2nd January and arriving today ( 13th) Perhaps Royal mail aren’t the best courier to use nowadays?
January 13, 2026
Reply from Unico Components Ltd
Hi Robert,
Thank you for your comments, and I completely agree, 11 days delivery is not acceptable. Please accept my apologies for the long delay. Your order was despatched via Royal Mail 2nd Class Post and should have been with you within 2-3 working days.
Please be assured we are already in the process of moving to a faster/tracked delivery solution which will provide delivery within 48hrs.
Please accept my apologies again for the long delay in receiving your order and if I can help with anything else please do not hesitate to contact me.
Kind regards
Tony Killick
General Manager
Unico Components Ltd
Fairly good product
I have no issue with service or general quality apart from the screws supplied which were inferior. The first one sheared and I did not use the rest.
January 8, 2026
Reply from Unico Components Ltd
Hi Manson,
Thank you for your comments. Please accept my apologies for the issues you've experienced with the screws. We pride ourselves on offering quality products and materials and I will raise the issue with the manufacturer.
Kind regards
Tony Killick
General Manager
Unico Components Ltd
Excellent Quick service before…
Excellent Quick service before Christmas. Thank you.
December 20, 2025
Have not received package
December 13, 2025
Reply from Unico Components Ltd
Hi,
Thank you for your comments. Please can you email our Sales Team at sales@unico.uk.com so that we can assist you with your query and help track down your delivery.
Kind regards
Tony Killick
General Manager
Unico Components Ltd
Professional, honest and reliable.
Great Service from Unico.
They corrected my order, which I got wrong and refunded the difference. Fast delivery at a sensible price.
December 17, 2025
A good web find
I found the company via a reverse image search of the particular hinge I was looking for, without much expectation of success, and there they were! The order process was simple and the product description was exact and comprehensive. The part arrived promptly and was just what I needed. No issues, and would recommend and use again without hesitation.
December 16, 2025
Got what I wanted good quality and very…
Got what I wanted good quality and very good price will use them again without hesitation thank you
November 27, 2025
Rapid reponse to order and my queries
December 9, 2025
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