Royal Mail lost the first package sent but after contacting Unico they, without hesitation, resent the items and they arrived a few days later. It was great to be able to speak to somebody real on the... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Gareth did a fabulous job shipping me out the parts that I needed in timely fashion and the products I received were just as I hoped. Looking forward to using them! I looked high and low for a nation... See more
Staff were accessible by phone, friendly, helpful, polite and interested in helping, went extra mile to request email, identify and send link to product required. A bonus, very useful and appreciated,... See more
I needed to replace a broken lock on a bureau and was at a loss as to where I would find a replacement. I was concerned about buying on-line, just in case I would be unable to identify an identical l... See more
Company details
Written by the company
Unico Components Ltd has been trading for over 50 years. Established in 1970 Unico is proud to serve a wide range of British furniture manufacturers with a comprehensive fittings solution for their products. We now sell to both the trade and retail market with the use of our ecommerce website.
Contact info
Unit 2B, Henley Business Park, Pirbright Road, Normandy, GU3 2DX, Guildford
- 01483 237621
- sales@unico.uk.com
- unico.uk.com
4.8
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Great service
Decent pricing and fast delivery. Were the only lace to stock the runners i needed, full diagram description and measurements. Very useful
August 5, 2025
Excellent service
Excellent service. Very efficient delivery to Northern Ireland. Items perfect for the job. Thanks
August 4, 2025
Great experience
I had a wonderful experience with Unico Components. The communication was smooth, the staff were incredibly polite and friendly, and they made the whole process a pleasure from start to finish.
July 21, 2025
Great service
I made a slight error booking on the website however the team contacted me directly and helped me with payment ensuring the process was as frictionless as possible.
Great service even on a low value order speaks volumes about the company’s attitude to its customers.
August 3, 2025
Small order but dealt with personally
I placed a small order and it turned out that one item wasn't in stock. I received a personal email advising me of this and of the likely wait time, plus an email the day after the items were dispatched. They duly arrived the following day and were exactly what I needed.
July 17, 2025
I needed advice regarding Espanollette…
I needed advice regarding Espanollette bars and was given a lot of very helpful advice. Would recommend this company to anyone requiring fittings for furniture.
August 6, 2025
Unprompted review
Delivered quickly and acuratly (the…
Delivered quickly and acuratly (the right address)
Photos good on ebay allong with a drawing.
I used the hinges as they are thin. so are sandwiched between wood. Can be bent with hammer and vice to fit contoured door.
July 14, 2025
Excellent company to work with,quality…
Excellent company to work with,quality products and services, delivering when specified
July 10, 2025
Answering questions was very prompt
Answering questions was very prompt. Lack of info on the product or installation instructions I find ridiculous. Once Drawn up the system is pretty easy to Understand,without it was pretty difficult (I was 1 in 4 that got it from the illustration and then took a while) Ordering ,packaging and delivery was thorough and pretty quick. Would use again though as product works very well.
July 23, 2025
Outstanding customer service
Outstanding customer service,
I rang asking that they sent the order straight away as I was in urgent need of the bolts and they were so kind to post it the same day I rang and was in my letterbox the day after . Very attentive and kind seller . Thanks a lot !
July 20, 2025
Great product.
July 5, 2025
Positive experience
Everything went according to expected. It takes its time to be delivered and then there is also customs control and tax payment but it is what it is.
June 30, 2025
Furniture repairs
Parts were delivered within the week, only a slight modification required as the originals were a bit dated. fitting was no problem and the drawer runners are working perfectly. The website is easy to use and ordering parts wasn't a problem. Would recommend using unico to anyone with woodworking projects.
July 14, 2025
Item as described and arrived quickly…
Item as described and arrived quickly as promised, highly recommended, would use seller again.
July 12, 2025
Good quality locks
Good quality locks, but I don't understand why they don't come with the option of strikers to hold the lock against. I had to buy these separately, from another company.
June 26, 2025
Reply from Unico Components Ltd
Hi Mark,
Thank you for your comments. The lock purchased isn't supplied with the Strikers, however, they are available under the Door Strikers section on our website.
I'll take a look at whether we can make them easier to find for future orders.
Thank you again
Kind regards
Tony Killick
General Manager
Excellent customer service
A great service from unico,
Had a query regarding some locks for drawers,
Gary went above and beyond to help me get what I needed and sent me a few options to try out before committing to a quantity order.
Highly recommend unico components and will be using them again
June 26, 2025
Unprompted review
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