Unicoeye Reviews 

1,715
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the contact lenses are exceptionally comfortable to wear all day and provide realistic, beautiful colors that look completely natural even on very dark eyes. People also deeply appreciate the supportive customer service team, noting that representatives are quick to respond, very kind, and extremely helpful when addressing order issues or questions. However, some customers also noted occasional shipping delays and frustrating issues with receiving their items on time. A few reviewers experienced problems with damaged or extremely basic packaging, and mentioned unfortunate instances of missing products in their deliveries.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the vibrant colors and... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Order

Customers expressed great satisfaction regarding their order experiences, highlighting fast delivery and... See more

Quality

Users describe positive interactions with quality, noting that the lenses are comfortable, durable, and... See more

Customer communications

Reviewers highlight positive aspects of customer communications, frequently praising the fast response times... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Anyone who has used these contacts would know they are the best in the market with comfortability as well as color coverage. If you have dark eyes, these are the only contacts that will LITERALLY chan... See more

Company replied

Rated 5 out of 5 stars

Best colored contact lens provider I've ever dealt with. Customer service is amazing, and they are the only ones I've dealt with where the lenses are exactly as advertised. My eyes are so dark they're... See more

Company replied

Rated 5 out of 5 stars

Great customer service so far! They were very helpful and responsive when I reached out about my order. I haven’t received my contact lenses yet, so I can’t review the product itself, but I’m looking... See more

Company replied

Rated 5 out of 5 stars

I love these contacts! I have tried several different types, but these are more hydrated than others. They are so comfortable to wear! They ship fast! They never disappoint this customer 😁

Company replied


Company details

  1. Health & Medical

Written by the company

Best and natural Unico color colored contacts, explore wide variety of circle lenses and color contacts in non-prescription and prescription at unicoeye.com


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(1,715)

120 reviews in the last 12 months

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Rated 5 out of 5 stars

Great communication & best quality

Great communication & quick, which I was surprised by with my experience in online shopping! I always purchase my contacts here, natural, long lasting & arrive in a timely manner! Go no where else 👏🏼

January 27, 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Valued Customer,

Wow! Thank you for this fantastic review! 🤩

We're thrilled to hear about your positive experience with our communication, quality, and delivery speed. 🚀

It's wonderful to know that you find our contacts natural and long-lasting. 👁✨

Your loyalty means the world to us, and we're honored to be your go-to place for contacts! 🙏

Thank you for choosing us. We look forward to serving you again soon! 😊

Best wishes,

Customer Care Team 🌟

Rated 5 out of 5 stars

Received my contacts as promised

Received my contacts as promised, I truly love them. I definitely will be ordering more. Customer service is outstanding and helpful. I appreciate these contacts and definitely will be ordering more. Got my sister to even order. John Morris appreciate Unicoeye.

January 24, 2025
Unprompted review
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Reply from Unicoeye

Dear John ,

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you love your contacts and that our customer service met your expectations. 🌟

It's great to know that your sister has ordered too! We truly appreciate your support and look forward to serving you again soon.

Thank you for choosing Unicoeye! 💖

Best regards,
The Unicoeye Team

Rated 5 out of 5 stars

Happy customer

I love my contacts they gave me a good deal buy 2 get one free, they are good quality contacts and look natural they also arrived pretty quick, I will be buying more!!!

January 25, 2025
Unprompted review
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Reply from Unicoeye

Dear Happy Customer,

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you love your contacts and enjoyed our buy 2 get 1 free deal. 🎉

It's great to know that you find the quality good and the look natural. We always aim to deliver quickly, so we're glad they arrived promptly. 🚚💨

We can't wait to serve you again soon! 👀

Thank you for choosing us!

Best regards,
Unicoeye Team 💖

Rated 5 out of 5 stars

It’s amazing how they help you and help…

It’s amazing how they help you and help you understand

January 21, 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you so much for your kind words! 😊 We're thrilled to hear that our assistance was helpful and clear. Our goal is always to provide the best possible customer experience. 🌟

Your satisfaction means a lot to us, and we're glad we could meet your expectations. If you need any further help, please don't hesitate to reach out. We're always here for you! 💖

Best wishes,
Customer Service Team 🤗

Rated 3 out of 5 stars

The contacts were good quality that I…

The contacts were good quality that I received. Only problem that I had is they only sent one when I ordered two and then when I let them know they were happy to help yet they were out of stock of the ones I originally ordered. So they graciously allowed me to order a different pair and sent it and it came quickly.

January 10, 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you so much for your positive feedback! 😊 We're thrilled to hear that you're happy with the quality of our contacts.

We apologize for the initial mix-up with your order, but we're glad we could resolve it to your satisfaction. 🙏 Your understanding and patience mean a lot to us.

We always strive to provide excellent customer service, and it's great to know that our team was able to help you quickly and efficiently. 💯

Thank you for choosing our products. We look forward to serving you again in the future! 🌟

Best regards,

Customer Service Team

Rated 5 out of 5 stars

Great Company, Great Products!

I love these contacts! I've gotten three beautiful colors and they are easy to apply and stay all day and are so comfortable! This company truly does a great job and has excellent customer service!!

January 12, 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Wow! Thank you for your amazing feedback! 🤩

We're thrilled to hear that you love our contacts and have enjoyed multiple colors. 🌈 It's wonderful to know they're comfortable and easy to use.

Your kind words about our product quality and customer service mean the world to us. 💖 We always strive to provide the best experience for our customers.

Thank you for choosing us, and we look forward to continuing to serve you! 😊

Best regards,

Customer Service Team

Rated 5 out of 5 stars

I love love love love this company

I love love love love this company. They are so helpful so kind and have amazing products. These contacts look so realistic and they’re so comfortable. I get asked are those your real eyes all the time very grateful and satisfied with this company been shopping here for years.

January 16, 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Valued Customer,

We're thrilled by your wonderful feedback! 😊 It's great to hear that our contacts look natural and feel comfortable.

Thank you for your years of loyalty. We truly appreciate customers like you and will continue to provide the best service possible. 🙏

Best regards,

Customer Service Team 👁✨

Rated 5 out of 5 stars

My experience with unicoeye was…

My experience with unicoeye was fantastic! I am very pleased with EVA she took care of all my questions and helped me get my shipment! Pleased 10/10

January 13, 2025
Unprompted review
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Reply from Unicoeye

Dear valued customer,

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that your experience with us was fantastic and that EVA provided such excellent service. 🌟

Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We'll make sure to pass along your kind words to EVA - she'll be so happy to hear this! 👏

Thank you for choosing unicoeye. We look forward to serving you again in the future!

Best regards,
unicoeye team 🦄👁

Rated 5 out of 5 stars

Love these contacts

Love these contacts! They look so beautiful and feel comfortable. I will be buying more!😊

January 13, 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

We're thrilled to hear you love our contacts! 🤩 Your satisfaction means the world to us. It's wonderful that you find them both beautiful and comfortable.

We can't wait to see you again for your next purchase! 😊 Thank you for choosing unicoeye.

Best wishes,
unicoeye team 🦄👁

Rated 5 out of 5 stars

Quickly resolved mistake!

I realized after paying that I made a mistake in my order (took the wrong type of lenses) and I contacted them! They answered super quickly and replaced my order without any problem even though it was my fault. The customer service is adorable and super sweet. I wish other companies could take them as an example!!

January 11, 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you for your wonderful feedback! 😊 We're delighted to hear that our team was able to assist you quickly and efficiently with your order adjustment.

Your kind words about our customer service mean a lot to us. 🌟 We always aim to provide the best possible experience for our customers, and we're glad we could meet your expectations.

Thank you for choosing our products. 🙏 We look forward to serving you again in the future!

Best regards,

Customer Service Team 💖

Rated 5 out of 5 stars

I have never been so pleased with a company before!

I absolutly LOVE this company. I am a new customer, coming across their ad on Facebook. The literally hundreds of colors and choices is what reeled me in. So I grabbed my card and headed over to their website. So many choices! Beautifully vivid colors from the brightest neon, to the softest gray. Natural colors and cosplay. I made my choices and placed my order, then sat back and waited on a shipping confirmation. After a few days of not recieveing it, I reached out to their customer service by email and was warmly met with an eagerness to help. I explained my situation and they wasted no time getting down to it. They located the issue (I had ordered and item that was on pre-sale so that was the reason for the hold up) and reported back to me what to expect. They also gave me the opportunity to switch out the pre sale item for something else and I grabbed the chance. I made my selection and sent my answer. They switched it out and the next day my order was shipped along with an additional order I couldn't help but place. After pretty much a normal wait time for shipping (you know I tracked it all the way to my door!) I had my goodies and immediately tried them on. The very first thing that amazed me about the contact was how beautiful the colors were. So pretty and bright. The next was how soft and breathable they were. I forgot I was wearing them so many times! I am extreamly overjoyed with my order and I'm gonna be ordering ordering all my contacts from Unicoeyes cuz I know I will be receiving top notch products and if I ever run into a problem, their customer service reps are always there to have my back and will make sure I am completely satisfied before they let me go. I would deffinatly recommed them to anyone wanting to brighten their eyes up.

December 31, 2024
Unprompted review
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Reply from Unicoeye

Dear Valued Customer,

Wow! 😍 Your review just made our day! We're absolutely thrilled that you love our products and service so much.

It's fantastic to hear that you enjoyed our wide range of colors and found the perfect contacts for you. 🌈 We're so glad our customer service team could help you quickly and efficiently.

Your comments about the comfort and breathability of our lenses are music to our ears. 🎵 We work hard to ensure our products are top-notch!

Thank you for your amazing recommendation and for choosing UNICOEYE. We can't wait to continue brightening your eyes in the future! 🤩

Best wishes,
The UNICOEYE Team 💖

Rated 5 out of 5 stars

The prices are unbelievable and so…

The prices are unbelievable and so affordable and they have a wide selection. I would recommend this company to anyone that wears contacts

December 3, 2024
Unprompted review
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Reply from Unicoeye

Dear Valued Customer,

We're absolutely thrilled by your fantastic feedback! 😃

It's wonderful to hear that you appreciate our affordable prices and wide selection. Your recommendation means so much to us, and we're grateful for your support.

We'll keep striving to offer the best value and variety for all our customers. Thank you for being a part of the Unicoeye family! 👁✨

Best wishes,
The Unicoeye Team

Rated 5 out of 5 stars

Unicoeye is the only company I get my…

Unicoeye is the only company I get my lenses from. Affordable and good quality - I’d be a fool to go anywhere else.

January 7, 2025
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Valued Customer,

Thank you so much for your amazing feedback! 😊

We're thrilled to hear that you love our lenses and that Unicoeye is your go-to choice for contact lenses. Your loyalty means the world to us, and we truly appreciate your kind words about our affordability and quality.

Rest assured, we'll continue working hard to provide you with the best possible products and service.

Thank you for choosing Unicoeye!

Best regards,
The Unicoeye Team 🌈

Rated 5 out of 5 stars

Glam look and stunning

Love , love , love ! This brand is so soft and comfortable. I bought almost 6 pairs all colors are so good and define my eyes so well. I have a dark black eyes, so I tried lighter shades and as I am model tried some playful colors too like blue , green , purple and honestly I am enjoying my eyes and look so much.
This lens look natural with all colors.

I get lots of compliments. Love!

November 7, 2024
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear Pooja Tiwari,

Wow! We're absolutely thrilled to hear about your amazing experience with our lenses! 🤩

It's fantastic that you've found them so comfortable and that they define your eyes beautifully. 👀✨ We're especially happy that you're enjoying the variety of colors, from natural shades to playful hues. 🌈

Thank you for sharing your modeling experiences and the compliments you've received. Your feedback means the world to us! 🙏

We're so glad you love our brand. Keep rocking those stunning looks! 😎

Best wishes,
The UnicoEye Team 💖

Rated 5 out of 5 stars

I wanna thank them for resending me out…

I wanna thank them for resending me out my package and covering the shipping fee for me not putting the right address on it thank you guys again i cant wait too receive my package and once i get the order ill will take a picture too show you how they look!

January 6, 2025
Unprompted review
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Reply from Unicoeye

Dear valued customer,

Thank you so much for your kind message! We're thrilled to hear your positive feedback. 😊

We're glad we could resolve the address issue and resend your package. It's our pleasure to cover the shipping fee.

We can't wait for you to receive your order and try on your new lenses! We'd love to see how they look on you.

Thank you again for your patience and support. We hope you'll love your new lenses!

Best regards,

Customer Service Team

Rated 5 out of 5 stars

amazing ive ordered from here twice and…

amazing ive ordered from here twice and they are always packages amazingly and have the best and most affordable collection!!

December 15, 2024
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you so much for your amazing feedback! 😊 We're thrilled to hear you've had a great experience with us twice now.

It's wonderful to know you appreciate our packaging and our collection. 📦👀 We work hard to offer the best quality at affordable prices.

Your support means a lot to us, and we're grateful for customers like you! 🙏

We look forward to serving you again in the future!

Best regards,

Customer Service Team 🌟

Rated 5 out of 5 stars

Customer serviceVery Satisfied

Customer service, my order was delivered to wrong house or address not sure However Customer service has kept in contact with me to assure me I will get my Contactlenses Thank you very much I will recommend Unicoye lenses to everyone I know that wears lense .Great prices excellent quality.

December 19, 2024
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you for your wonderful feedback! 😊 We're so glad our customer service team could assist you with the delivery issue.

We truly appreciate your patience and understanding. 🙏 It means a lot that you're willing to recommend Unicoye lenses to others!

We're thrilled you love our prices and quality. 👀 Your satisfaction is our top priority!

Thank you for choosing Unicoye. We look forward to serving you again!

Best regards,

Customer Service Team 🌟

Rated 5 out of 5 stars

EXACTLY AS DESCRIBED 🤗!!

EXACTLY AS DESCRIBED 🤗!!! MY DEEP DARK BROWN EYES DIDN'T CHANGE THESE FANTASTIC TWILIGHT YELLOW 🤩!!! SUPER COMFORTABLE TO WEAR 😉!!! THEY DIDN'T JUST BRIGHTEN MY EYES 😃 THEY BRIGHTENED MY DAY 😇!!! EASY TO USE 😍!!! SUPER FAST SHIPPER🫶!!! AWESOME CUSTOMER SERVICE
👍😎👍!!! UNICOEYE ARE GENIUS'S 🌟(*!*)🌟
💋

December 18, 2024
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear amazing customer,

Wow! Your enthusiasm is contagious! 🤩 We're absolutely thrilled that you love your Twilight Yellow lenses so much!

It's fantastic to hear they're comfortable, easy to use, and brightened both your eyes and your day! 😃👀

Thank you for the kind words about our shipping and customer service. 🚚💨

We're honored by your praise and so happy we could bring some extra sparkle to your life! ✨

Thank you for choosing Unicoeye!

Best regards,

Customer Service Team 🌟

Rated 5 out of 5 stars

Great customer service care

Great customer service care

December 10, 2024
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear valued customer,

Thank you so much for your kind words! 😊 We're thrilled to hear you had a great experience with our customer service.

Your satisfaction is our top priority, and we're glad we could meet your expectations. 🌟

We appreciate your feedback and look forward to serving you again in the future!

Best regards,

Customer Service Team 👍

Rated 2 out of 5 stars

I've ordered from this company in the…

I've ordered from this company in the past, my package arrived in on time however... the contacts weren't as they should've been... the colors were not as pictured and three of the pairs were blurred...could not wear them... I ordered another time on Dec 2 2024 to give another chance this time i can't get in touch with customer service.... NOT HAPPY WITH THIS EXPERIENCE

December 1, 2024
Unprompted review
Unicoeye logo

Reply from Unicoeye

Dear

We're truly sorry to hear about your disappointing experiences with our products and customer service. We take these matters very seriously and are eager to make things right.

To better understand the issues you've faced, could you please send us some pictures that clearly show the differences in colors compared to what was advertised, as well as the blurriness of the three pairs? Additionally, providing your eye prescription would also be extremely helpful. With this information, our team can thoroughly investigate and come up with a proper solution.

We are committed to ensuring our customers don’t experience any loss, and we believe communication can resolve any issue. I’ve reached out to you via email. If you have any concerns or questions, please feel free to contact us at service@unicoeye.com or call us at 1 (727) 201-1781.

Best regards,
The Unicoeye Team

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