Anyone who has used these contacts would know they are the best in the market with comfortability as well as color coverage. If you have dark eyes, these are the only contacts that will LITERALLY chan... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Best colored contact lens provider I've ever dealt with. Customer service is amazing, and they are the only ones I've dealt with where the lenses are exactly as advertised. My eyes are so dark they're... See more
Company replied
Great customer service so far! They were very helpful and responsive when I reached out about my order. I haven’t received my contact lenses yet, so I can’t review the product itself, but I’m looking... See more
Company replied
I love these contacts! I have tried several different types, but these are more hydrated than others. They are so comfortable to wear! They ship fast! They never disappoint this customer 😁
Company replied
Company details
Written by the company
Best and natural Unico color colored contacts, explore wide variety of circle lenses and color contacts in non-prescription and prescription at unicoeye.com
Contact info
United States
- unicoeye.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Customer Support
My original order was shipped immediately but somehow got lost in the mail. I reached out to their customer support team and they were very quick to respond AND resolve my issue. I was able to reorder at no cost and received my new contacts much quicker than expected! I’m very happy with my purchase!
June 23, 2025
Unprompted review
Reply from Unicoeye
Dear Valued Customer,
Thank you for taking the time to share your experience with us. We truly appreciate your understanding regarding the shipping issue with your original order and are grateful for your positive feedback about how we handled the situation.
We understand how frustrating it can be when packages get lost in transit, and we're pleased that our customer support team was able to respond promptly and provide an effective solution. Our goal is always to ensure our customers receive their orders as quickly and efficiently as possible, and we're glad we could expedite your replacement order.
Your satisfaction is our top priority, and we're delighted to hear that you're happy with your purchase. It's through feedback like yours that we can continue to maintain and improve our customer service standards.
Thank you for your patience throughout this process and for choosing our company. We look forward to serving you again in the future!
Best regards,
Unicoeye.
This is my second order
This is my second order. First came super quick this last one got lost and I’m moving in a couple weeks, so they replaced and expedited shipping to make sure i got them in time! 10/10 would purchase again! Color is gorgeous and they are rx. Best price, shipping and service available! Customer for life.
June 21, 2025
Unprompted review
Reply from Unicoeye
Dear Valued Customer,
Thank you for taking the time to share your experience with us and for your continued support! We truly appreciate your positive feedback, especially regarding how we handled the situation with your second order.
We understand how crucial timely delivery is, particularly when you're planning a move. We're glad we could help by replacing your order and expediting the shipping to ensure you received your lenses before your relocation. This is exactly the kind of service we strive to provide to all our customers.
We're delighted to hear that you're satisfied with both the color of the lenses and our competitive pricing. Your comment about being a "customer for life" is the highest compliment we could receive, and we're truly honored by your loyalty.
Rest assured that we will continue to maintain our high standards of service, and we look forward to serving you again in the future.
Thank you for choosing our company!
Best regards,
Unicoeye.
Definitely Recommend ❤️ 10/10 Thank you!
I definitely recommend Unicoeye contacts 10/10. I've purchased six pairs so far, and each one has been incredibly comfortable, vibrant, and exactly what I was looking for; fax exceeding my expectations. The quality is consistently high, and I've hardly experienced any discomfort or issues. Every interaction I've had has been a pleasure. Their team understands my needs easily, and they processed my orders quickly and efficiently. They are genuinely happy to help and go above and beyond. In fact, they've already offered me two free pairs of contacts – and this was completely separate from their fantastic 24/7 deals!
I will absolutely continue to get more contacts from Unicoeye. With their exceptional variety of products and unmatched customer service, they've earned a loyal customer.
June 5, 2025
Unprompted review
Reply from Unicoeye
Dear Valued Customer,
Thank you for your wonderful and detailed review! We are thrilled to hear about your positive experiences with our colored contacts and customer service team.
Your feedback about the comfort, vibrancy, and quality of our lenses is particularly meaningful to us, as these are exactly the standards we strive to maintain. We're especially pleased that you've found all six pairs to meet your expectations consistently.
Your mention of our customer service team's performance is greatly appreciated. We take pride in understanding our customers' needs and providing efficient, personalized service. It's wonderful to know that our special offers and promotions have added value to your shopping experience.
Your loyalty means the world to us, and we're honored to have you as a repeat customer. We will continue to maintain our high standards and look forward to serving you again in the future.
Thank you for choosing Unicoeye!
Best regards,
Unicoeye
good contact lenses, but at a cost
I had always been satisfied with this company until recently when I encountered a serious problem. My package, which contained contact lenses, was stolen from my apartment building. After discovering the theft, I went door-to-door in my building, hoping to find some information about my missing package.
To make matters worse, each time I tried to call the customer service number, which is a 727 area code from Florida, I found it frustratingly unhelpful. This is particularly upsetting for me because the company is technically headquartered in California. The inconsistency in where their customer service is located raised a red flag for me. Despite my frustration, I previously enjoyed ordering from this company and had hoped to continue, but this experience has changed my mindset entirely.
I reached out to customer service multiple times, only to feel ignored after an initial conversation with a representative. Instead of resolving the issue, I felt stuck in an endless cycle of communication without any actual progress. I’ve always found it difficult to deal with back-and-forth exchanges when it comes to resolving order issues. It simply doesn’t help and adds to the stress of the situation.
What upset me the most was having to plead for a refund after explaining the situation regarding my stolen contact lenses. It baffled me why they would choose a different delivery service for such important items without notifying their customers in advance. After talking to the delivery company about the issue, I was met with indifference; they didn’t seem to know how to handle the problem either. Consequently, I felt compelled to keep reaching out to Unicoeye for assistance.
As of now, I have not placed any new orders with this company, and I doubt I ever will again. This experience has prompted me to advise them to reevaluate their shipping practices. It’s crucial for them to partner with reliable delivery services that ensure packages are securely delivered to either the mailbox or the front door. Furthermore, they should take the initiative to follow up with their customers regarding shipping statuses to prevent situations like mine from happening in the future.
June 7, 2025
Unprompted review
Reply from Unicoeye
Dear Customer,
We are deeply sorry for your unpleasant experience caused by the stolen package and the difficulty in contacting us. We understand how upset this situation must be for you.
We have sent you an email regarding the replacement order and are awaiting your confirmation. Once we hear from you, we will immediately process your replacement order and prioritize shipment.
We never ignore any customer - if you have difficulty contacting us, we are deeply sorry and are working to improve our communication channels.
We value you as our customer and hope to resolve this issue as soon as possible. Please check your email and confirm your delivery information so that we can send you your contact details as soon as possible.
If you need urgent assistance, please contact us directly at service@unicoeye.com and we will ensure that your issue is handled promptly.
Sincerely,
UNICOEYE Team
2025
2025
Rated 5 out of 5 stars
What made my experience GREAT is the…
What made my experience GREAT is the AMAZING Customer service and UNICOEYE TEAM.. SUPER SWEET, quick to respond (same day replies) easy and quick solving any changes etc .. it has been a pleasure communicating with them through ordering.
June 13, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
The contacts are extremely affordable and lightweight
The contacts are extremely affordable, but the issue was them not getting delivered and going back and forth in email to either ship a new order of my contacts or refund me. Eventually, they not only got my contacts to me, but add an extra set. However, upon the last delivery of contacts my packaged had been sliced open. I have a key locked mailbox.
The contacts are light weight and don’t dry my eyes out unless my eyes are naturally dry that day due to allergies. I loved the first experience I had with this company, but the second was very rocky. Will try again.
June 12, 2025
Unprompted review
Reply from Unicoeye
Dear Customer,
Thank you for taking the time to share your detailed feedback. We're glad to hear you're satisfied with the quality and affordability of our contacts, but we sincerely apologize for the delivery issues and damaged package you experienced in your second order.
We take the security of our packages very seriously, and we're concerned about your package being tampered with. We'll investigate this with our shipping partner to prevent similar incidents in the future.
We truly appreciate your willingness to give us another chance despite the difficulties with your second order. Your feedback helps us improve our service. For your next purchase, please feel free to reach out to us directly, and we'll ensure a smooth experience.
Thank you for your understanding and continued support.
Best regards,
UNICOEYE
Terrible experience. I do not recommend
Bought 2 pairs of contacts from this seller on 4/5/2025. I had the worse experience with this seller since. Contacts never arrived promised to refund then retracted. The only resolution I was given was a replacement when I had already spent more money elsewhere. This seller does not take any accountability and the customer service is non existent. I do not recommend buying from them. BUY from Uniix or unibling instead.
April 5, 2025
Unprompted review
Reply from Unicoeye
Dear Customer,
We sincerely thank you for choosing our products and are deeply sorry for the delivery delay you experienced. We fully understand your anxiety and dissatisfaction.
We are very sorry that the first package was delayed due to logistics, so we immediately sent you a second replacement package. We checked the replacement package for you and found that your package arrived on June 4. I hope you have received it. https://t.17track.net/en#nums=SPXPBI084800012395, and the delivery screenshot has been sent to you via email.
We are professional merchants and are committed to providing quality service to every customer.
We are committed to ensuring that customers do not suffer any losses and firmly believe that communication can solve any problems. We have contacted you via email. If you have any questions or concerns, please feel free to contact us at service@unicoeye.com or 1 (727) 201-1781.
Sincerely,
The Unicoeye Team
They replaced my stuff and the contacts…
They replaced my stuff and the contacts came fast, I love the contacts ❤️
June 3, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Great customer service
The customer service was a great help they respond back and make sure everything is to your satisfaction thanks I love the products as well
May 31, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Colored Contacts for Dark Brown Eyes
I’ve been a long time customer with Unicoeye! As always it’s a great experience. I recently purchased colored contact lenses specifically designed for dark brown eyes, and the experience exceeded expectations on every front. The pigmentation is rich and opaque, effortlessly enhancing my natural eye color without looking artificial. I can not express to you how many compliments I have received on my eyes! The lenses are remarkably comfortable for extended wear, with no dryness or irritation.
Shipping was impressively fast—my order arrived well ahead of schedule and was securely packaged. Equally commendable was the customer service: responsive, knowledgeable, and genuinely invested in ensuring satisfaction.
A perfect blend of quality, aesthetics, and professionalism—highly recommended for those seeking a subtle yet striking transformation.
May 22, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Wonderful customer service and fast…
Wonderful customer service and fast reply love the contacts 😊
May 27, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Just received my contacts and they are…
Just received my contacts and they are great love the colors look so natural very good customer service so happy we'll order again
May 27, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
My first order was lost in mail
My first order was lost in mail. So they sent me another order. Since I have now received it, I ordered more colors of contacts. I trust them.
May 22, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
amazing work
When my package came in, the eye contact was ripped and they let me get a replacement. They’ve been so cooperative.
May 20, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Great communication
Great communication, love the product. Took a little bit of time but it’s okay. I’m sure I’ll order again.
May 20, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Super great customer service!!
Super great customer service!!! Definitely recommend this business for youre next pair of contacts!!
May 14, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
Total scam
They say orders take 4-7 days to process unless not in stock. My order was confirmed March 9th. I had to repeatedly email them only to finally be told that part of the order had been shipped, the other was out of stock and I needed to chose different lenses. Every time I chose something it was also out of stock. I had to specifically request a tracking number for the package they claimed they sent, and they did send a number, not a link, just a number so I still couldn't track anything. Had to email them again over it to be told to contact them again for it in a few days. They finally sent a link that showed the order that they claimed had already been sent had shipped days after I asked for tracking info. I never received anything and all tracking stopped on March 29th. They claimed it was due to USPS strike but it was resolved now and my package should be delivered shortly. It wasnt. Then they supposedly sent out a new package with what I ordered and extra lenses as an apology, and I could keep the original package I never received as well, but I never received the second package either. I am still receiving emails that my order has been sent in two packages but some lense are out of stock. It's the original lenses I order months ago that they already supposedly resent me amd they're all still listed as available on the website.
March 8, 2025
Unprompted review
Reply from Unicoeye
Hello,
We are sorry to hear that, but we are unable to find your order by this name. If there is any anomaly in the logistics of your order, we will resend it or refund it.
We are committed to ensuring that customers do not suffer any losses and firmly believe that communication can solve any problems. Please feel free to contact us at service@unicoeye.com or 1 (727) 201-1781.
Sincerely,
The Unicoeye Team
This is a scam
This is a scam. Excuse after excuse for not receiving your order. Do not support this company. They keep messaging me with manipulative tactics to have me take down my reviews. Do not trust this company with your money or your time.
April 17, 2025
Unprompted review
Reply from Unicoeye
Dear Customer:
We sincerely thank you for choosing our products and deeply apologize for the delivery delay you encountered. We fully understand your anxiety and dissatisfaction.
Due to the unexpected impact of the strike, your package was delayed. We have provided you with a refund or re-shipping plan. Please check the email.
Please believe that we are not scammers. We are professional merchants and are committed to providing quality service to every customer. We will not refuse a refund.
We are committed to ensuring that our customers do not suffer any losses and firmly believe that communication can solve any problems. We have contacted you via email. If you have any questions or concerns, please feel free to contact us at service@unicoeye.com or 1 (727) 201-1781.
Sincerely,
The Unicoeye Team
Affordable ,fast delivery ,great…contacts
Affordable ,fast delivery ,great communication. Quality product.
April 7, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
I’m very sensitive with my eyes
I’m very sensitive with my eyes, over 13 years ago I tried recognized brands for my prescription colored eyes but those contact lenses hurt me a lot and made me impossible to wearing them. I decided to try this. I bought 7 different colors. All these are fantastic except for one that the color doesn’t create a real difference in the eyes. I am very pleased because it is not only the color, it is the real comfort. I can wear the contacts all the day without worrying or feeling uncomfortable. I am going to buy more. Love these!
April 2, 2025
Unprompted review
Reply from Unicoeye
Hi
We are thrilled to hear about your amazing experience with our customer service and the Unicoeye team! Your kind words truly mean the world to us, and we're so glad we could make your ordering process enjoyable.
We're super excited to have you as part of our Unicoeye family and can't wait to assist you with your prescription contacts next! 🎉
Thank you for your support and enthusiasm. Stay tuned for more great deals and discounts!
Best regards,
The Unicoeye Team 💖
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