Uniform Advantage has a very wide selection of brands and styles that is one reason why I like them so much. Ordering is easy and shipping is fast the quality of the scrubs are just great. I haven't b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
UA has many options and affordable prices for scrubs. Unfortunately, these essential uniforms are often very pricey and unaffordable. However, UA runs sales & promotions often, so you don't break the... See more
Company replied
Ordered scrubs for employment (2sets) they were a bit too large -so right away started a return. It would actually end up being an exchange- downsized the top/bottom and placed new order. Free shippin... See more
Company replied
I was a FIGS only girl now I'm a UA only girl, the scrubs are nice comfortable and reasonably priced. They have all the name brands, lots of colors and delivery is fast except when it's a sale but tha... See more
Company replied
Company details
Written by the company
Shop our exclusive collection of UA scrubs and vast assortment of brand name nursing uniforms with ease. Order a catalog today or shop 24/7 online now.
Contact info
33301, Fort Lauderdale, United States
- (800)283-8708
- uniformadvantage.com
4.2
Great
359 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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The quality of the jacket is not good
The quality of the jacket is not good. It started ripping off on the arms
March 11, 2026
Unprompted review
Reply from Uniform Advantage
Dear Daniela Diko,
Thank you for taking the time to share your feedback. We’re really sorry to hear that the jacket started ripping at the arms—that’s certainly not the quality we want our customers to experience.
We’d be happy to make this right for you. Please reach out to our customer service team, and we’ll gladly arrange either a replacement or a full refund for you. Our team will make sure this is honored and taken care of as quickly as possible. You may contact us at 800.283.8708, email us at custserv@uniformadvantage.com or you can start a chat here:
https://www.uniformadvantage.com/contact/
Thank you for bringing this to our attention, and we appreciate the opportunity to resolve this for you.
Best regards,
A gift to myself.
The digital route was the most effective approach. I was patient and well-informed in my search. Following years of making do with what was available, I opted for Uniform Advantage. I located just what I wanted and am thoroughly pleased with my choice.
February 1, 2026
Unprompted review
Reply from Uniform Advantage
Thank you so much for sharing your experience! We’re delighted to hear that the digital route made your search easy and effective, and that you were able to find exactly what you were looking for with Uniform Advantage. It means a lot to know you’re thoroughly pleased with your choice. We truly appreciate your support and look forward to serving you again! 😊
It's easy to buy and pay for
It's easy to buy and pay for, and the customer service line answers your questions and helps you efficiently.
March 6, 2026
Unprompted review
Reply from Uniform Advantage
Thank you for your wonderful feedback! We're glad to hear that the purchasing process was easy and that our customer service team was able to answer your questions and assist you efficiently. We truly appreciate your support and look forward to helping you again in the future! 😊
Super fast shipping
Super fast shipping, great prices, very soft comfortable feel light weight good quality
February 20, 2026
Unprompted review
Reply from Uniform Advantage
Thank you for your great feedback! We're thrilled to hear that you enjoyed the fast shipping, great prices, and the soft, lightweight comfort of our products. It means a lot to know you're happy with the quality. We truly appreciate your support and look forward to serving you again soon! 😊
The price and quality of butter soft…
The price and quality of butter soft original scrubs is top notch
February 2, 2026
Unprompted review
Reply from Uniform Advantage
Thank you for your wonderful feedback! We're delighted to hear that you find the Butter-Soft Originals scrubs to be top-notch in both price and quality. Providing comfortable, high-quality scrubs at great value is exactly what we strive for. We truly appreciate your support and look forward to serving you again! 😊
Reply from Uniform Advantage
Thank you for your kind words!
We’re delighted to hear that you had a great experience with our service. Providing excellent support to our customers is always our top priority, and your feedback truly means a lot to us. We look forward to serving you again soon!
Embroidery issue resolved quickly and hassle free
Had an issue w embroidery font and placement. Customer service responded right away and had it fixed with a new item ordered in days.
March 6, 2026
Unprompted review
Reply from Uniform Advantage
Thank you for sharing your experience! 😊 We’re glad our customer service team was able to respond quickly and resolve the issue with the embroidery font and placement. It’s great to hear that the replacement was arranged promptly. We truly appreciate your feedback and are happy we could make things right!
Great customer service with a smile.
Great customer service with a smile.
March 2, 2026
Unprompted review
Reply from Uniform Advantage
Dear Jennifer Stong,
Thank you for your kind feedback! We're happy to know our team could provide great service and make your experience a positive one.
Price is incorrect
The shirt is on sale on your website for$ 16.00 dollars, not $30.00!!!!! Plus you said I'd receive an additional 20% off. I don't want it if it's $30!!
March 6, 2026
Unprompted review
Reply from Uniform Advantage
Dear Teri Hattendorf,
Thank you for sharing your feedback, and we’re truly sorry for the frustration and confusion this situation has caused.
After reviewing your order, we can see that the original item (CK856CGKT XL) was unavailable, so it was replaced with CK856CGKT 2X. The replacement item is currently on clearance for $11.65, and that is the price that was charged for it. At this time, we were unable to locate a recent order showing a scrub top priced at $30.
We completely understand your concern and would really like the opportunity to look into this further for you. If you’re seeing a $30 charge, please feel free to reply to this review with more details or contact our customer service team so we can review the charge with you and help resolve this as quickly as possible. You can contact us at 800.283.8708, email us at custserv@uniformadvantage.com or start a chat here:
https://www.uniformadvantage.com/contact/
We truly appreciate you bringing this to our attention and look forward to assisting you.
Best regards,
I only order from Uniform Advantage
I only order from Uniform Advantage. They have my hard to find size. The scrubs fit perfectly. Good quality fabrics.
February 10, 2026
Unprompted review
Reply from Uniform Advantage
Dear Bobbie,
Thank you for your kind review! We're so glad to hear the scrubs fit perfectly and that you're happy with the quality. We truly appreciate your support!
DISGUSTING…
If you value your money and care about what you wear DO NOT ORDER FROM A UNIFORM ADVANTAGE. THEY HAVE THE WORST CUSTOMER SERVICE. THEIR WEBSITE DESCRIPTIONS DO NOT MATCH THE PRODUCT. DISGUSTING!!!!
March 5, 2026
Unprompted review
Reply from Uniform Advantage
Dear Kana Dumas,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience left you feeling frustrated. That’s never the experience we want for our customers, and we appreciate the opportunity to address your concerns.
We’d like to clarify a few details about the item you referenced. The product page for the WhisperLite Women’s Eris 5-Pocket Zip Front Adjustable Waist Scrub Jacket describes the jacket as having five pockets total: two large handwarmer pockets, one phone pocket, one small items pocket, and one small zippered sleeve pocket. You can review the full item description here:
https://www.uniformadvantage.com/whisperlite-women-s-eris--5-pocket-zip-front-adjustable-waist-scrub-jacket/WL4241.html
We also want to mention that according to our return policy, embroidered items are normally not eligible for return or refund, since they are customized specifically for the customer.
That said, we understand how disappointing it can be when a product doesn’t meet expectations. As a one-time exception, we are processing a refund for your order to help resolve this situation. You can expect to receive your full refund in the next 5 to 10 business days.
Your feedback is important to us, and we’re always working to improve both our product information and customer experience. Thank you again for bringing this to our attention.
Best regards,
I ordered 5 Cherokee scrub tops that…
I ordered 5 Cherokee scrub tops that felt absolutely horrible, so rough! Definitely not what I’ve been buying for years!
So I put them in the bag they came in in the original packaging, never opened, except the one and I put it back. Started the return process and dropped it at a FedEx location the same day!! The package arrived back to them and they keep saying it will be 48 additional hours past the original 72 to process the package that btw I have the FedEx delivery confirmation on. So I know when it arrived. Just give me my money back!! Definitely don’t recommend buying anything from here!!
February 23, 2026
Unprompted review
Reply from Uniform Advantage
Dear Belinda Mills,
We’re truly sorry to hear that you were disappointed with the quality of the scrubs you received. We understand how frustrating it can be when a product you’ve trusted and purchased for years doesn’t meet your expectations, and we sincerely apologize for the experience this caused.
We also understand your concern regarding the return. Your package was received at our facility on March 2nd. Returns are processed in the order they are received, and once they arrive it can take an additional 2–3 business days for them to be opened, inspected, and fully processed in our system.
We appreciate your patience while this was being completed. Your refund has now been processed in the amount of $117.37. Depending on your financial institution, it may take 5 to 10 business days for you to see the refund.
Thank you for bringing this to our attention, and again we’re very sorry for the inconvenience and frustration this situation caused. If there is anything further we can assist you with, please don’t hesitate to reach out to our team.
Best regards,
Reply from Uniform Advantage
Dear Ashley Lenhen,
Thank you for your feedback. We appreciate your support and look forward to welcoming you again.
Great customer service
Great customer service. Items arrive quickly.
January 22, 2026
Unprompted review
Reply from Uniform Advantage
Dear Tifanny,
Thank you for your kind review! We’re glad you enjoyed our customer service and fast delivery. We appreciate your support.
Great Customer Service!
We received a jacket with a faulty zipper. After contacting UA, they sent a new one out free of charge. That is great customer service! Thank you UA!
February 25, 2026
Unprompted review
Reply from Uniform Advantage
Thank you so much for taking the time to share your experience!
We’re glad we could quickly get a new jacket out to you and resolve the issue free of charge. Standing behind our products and making things right is always our priority.
Your kind words truly mean a lot to our team. Thank you for choosing UA — we appreciate your support and look forward to serving you again!
This was my first time purchasing…
This was my first time purchasing through UA and I’m so happy I decided to go with them. I received updates on my order regularly and my items arrived within an appropriate timeframe. There’s so many options to choose from as well so I plan on ordering again.
March 1, 2026
Unprompted review
Reply from Uniform Advantage
Dear Cassidy Morgan,
Thank you so much for your kind words! We’re thrilled your first experience with UA was a great one and that you felt well-informed throughout the process. We truly appreciate your support and can’t wait to serve you again soon!
Easy return
February 14, 2026
Unprompted review
Reply from Uniform Advantage
Dear Ria,
Thanks so much for your review! We're happy to hear your return was easy and smooth.
We appreciate your support!
Horrible Customer Service and Order Handling
Zero stars. I placed an order in December 2025. I was informed at the end of the day on a Friday in late February 2026 that my items were on backorder. I was given 48 hours to respond with a replacement. I responded Monday morning (next business day) with an alternative option. Then I was told my order shipped out anyway. I asked what was shipped and was told one jacket out of seven. I was charged for the entire order - over $400. I reached out to request a refund for the jackets not shipped. I was told no refund and that most of my order shipped. I am left with more questions than answers. The customer service is horrendous. I have no idea what I paid for or will receive. I will not be using Uniform Advantage ever again. What an awful experience.
March 2, 2026
Unprompted review
Reply from Uniform Advantage
We’re truly sorry to hear about your experience and understand how frustrating and confusing this must have been. This is not the level of service we want any customer to receive, and we appreciate you bringing it to our attention.
We would like to review your order details and work toward a resolution as quickly as possible. Please contact the Uniform Advantage Customer Care team with the following information so we can investigate:
• Your order number
• The email address used to place the order
• The phone number associated with the order
Once we receive this information, we will review what occurred and follow up with you directly to help resolve the issue. Thank you for giving us the opportunity to make this right.
I asked for an exchange and I never received it
I asked for an exchange and I never received it and I got a refund 10 days after you guys received my order. Don’t say you do exchanges if you don’t actually do exchanges
March 2, 2026
Unprompted review
Reply from Uniform Advantage
We’re very sorry for the trouble you experienced and for the frustration this caused. That’s not the experience we want for our customers, and we truly appreciate you bringing it to our attention.
If your original order was impacted, we invite you to place a new order using the link below — it includes free shipping for your purchase:
https://www.uniformadvantage.com/?REFCODE=UAEXVVVTUS6
If you would prefer assistance placing the order or would like us to review your situation further, please contact the Uniform Advantage Customer Care team. We’re here to help:
• Customer Care: 1-800-283-8708
• Contact form: https://www.uniformadvantage.com/contact-us
• Live chat available on our website
We’d welcome the opportunity to assist you directly and help make this right.
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