Uniform Standard Reviews 288

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship, durable materials, and comfortable fit of the shoes and clothing. Many people appreciate the stylish, clean, and timeless designs, finding them versatile for various occasions. The customer service is frequently highlighted as exceptional, with staff members described as helpful, responsive, knowledgeable, and passionate about the products. However, some customers experienced issues with sizing, finding the shoes either too small or too large despite following sizing guides. A few people also reported defects in their shoes, which caused discomfort and led to dissatisfaction with the product and the company's response to these issues.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising its high quality, craftsmanship,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the exceptional quality,... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff's helpfulness,... See more

Customer service

Consumers consistently express satisfaction with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently picked up the Relaxed Fit Oyster Suede shoes from Uniform Standard, and I’m seriously impressed. The style is clean and minimal—exactly what I was looking for—and the fit is super comfortab... See more

Rated 5 out of 5 stars

Exceptional quality at an honest price. My espresso buttoned jacket has earned me more compliments than any piece I've ever owned. The attention to fabric, fit, and craftsmanship is exactly what mode... See more

Rated 5 out of 5 stars

Beautifully designed, high quality sneakers. Impressively durable too. I’ve put many miles on them (mostly on NYC sidewalks) since 2022 and they’ve held up very well. Kudos also for the company’s admi... See more

Rated 5 out of 5 stars

Exceptionally made supima T-shirt with fast, reliable postage. I purchased three men’s T-shirts that arrived two days later via DHL. For £40 these are wonderfully soft, beautifully cut and sewn T-shir... See more


Company details

  1. Shoe Store

Written by the company

From our design studio in East London, we uniquely combine British minimal design aesthetic with the finest quality Italian leathers and custom recycled components. Uniform Standard represents authentic, generational craftsmanship with a refreshingly modern mindset.


Contact info

4.8

Excellent

TrustScore 5 out of 5

288 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Absolutely love the craftsmanship of…

Absolutely love the craftsmanship of these shoes. I bought Common Projects multiple times in the past but was really intrigued by this brand. The colour range is just incredible and there’s so many beautiful colours and options but beyond that they are so so so comfortable plus I didn’t get quite the size I wanted and needed a half size so I popped in the shop and Steven very kindly put in a special insole free of charge and they just made them so so good so five stars will be the multiple buys and the leather is so soft.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Third pair

Third pair. No regrets.

Almost bought the Adidas Spezial.
Then I remembered—fast fashion is loud.
Money talks. Wealth whispers.

Uniform Standard doesn’t scream status.
No in-your-face logos. No gimmicks. Just premium design.

It’s not trying to be seen. It’s waiting to be recognised.

IYKYK.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible customer service…

Absolutely incredible customer service and top-tier trainers. I’ve spent an embarrassing amount of money chasing the perfect monochrome pair - but my search is finally over. Picked up the Series 1 Triple Black in-store on Wednesday, and I was so impressed, I went online and bought the Triple white the very next day. Cool, sleek, and effortlessly stylish.

Uniform Standard has got me for life - no turning back!

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Customer Service at Uniform Standard

I ordered a pair of sneakers from Uniform Standard, and while the quality of the shoes was excellent, I accidentally got the wrong size. I reached out to their customer service team, and they were absolutely fantastic. They responded quickly, were super helpful, and made the exchange process smooth and hassle-free. I had the correct size in no time, and now I’m loving my new sneakers. It’s so refreshing to deal with a brand that truly values their customers. Highly recommend!

March 31, 2025
Unprompted review
Rated 5 out of 5 stars

Founder‘s passion and quality you do…

Founder‘s passion and quality you do feel make for an awesome product! Leather is of a decent quality and I can wear the shoes for a long time without problems. Make sure to visit their Soho store.

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Unfortunately uncomfortable

Updated from 3 stars to 5.
I gave these sneakers sometimes and after 5-6 days wearing them in a month. They are still not perfectly comfortable but i can say i can easily wear them. But I got tons of compliments on them. I am happy.

Previous review:
I wore them today, series 5 i guess, i got them from UK from a friend. Size
Perfect no heel issues but most uncomfortable sneakers ever. My toes are screaming. I wore them for around 10 hours today, last few hours was too bad. I will give it a month not just a week since i love them so much. They look perfect. I will update my review then

April 5, 2025
Unprompted review
Uniform Standard logo

Reply from Uniform Standard

Dear Shiraz,

Thank you for sharing your thoughts on the Series 5. We’re thrilled to hear you love the design and that the sizing feels right.

That said, I am sorry to hear about the initial discomfort during your first wear. We usually recommend avoiding extended wear right out of the box—especially a full 10-hour day—just to give your feet and the sneakers time to adjust.

The Series 5 is handcrafted using premium full-grain Italian leather, and because of the high-quality materials used, they may require a short break-in period to soften and mould naturally to your feet.

To make that process more comfortable, we suggest starting with shorter wear sessions over the first few days—ideally around the house. This gives the leather time to adapt gradually without causing discomfort.

We really appreciate your patience as they wear in. In the meantime, I’ve also reached out to you directly via email to offer further support and assistance.

Warm regards,

Stephen
Co-Founder

Rated 5 out of 5 stars

These shoes are the best

These shoes are the best. I’m on my 6th or 7th pair because I love them so much. They’re sturdy and last a long time, only reason I’ve had so many is because I wear them ALL the time.

They are a staple of my wardrobe, so smart but casual and feel luxurious.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent trainers for older gents like…

Excellent trainers for older gents like me who like minimalist styles rather than lary trainers. Superb service , have 2 pairs of series 1 and will definitely be purchasing another . Outstanding. (Plus their from east London like me).

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service was impeccable

The customer service was impeccable, after orderingthe wrong size, I was promptly contacted by Georgina to figure out what went wrong. She helped me figure out the right sizing for the brand and we managed to find a resolution! After a few days I've received my replacement pair of shoes that fit perfectly.
The shoes itself are high quality genuine leather shoes and were exactly what I was looking for.
10/10 I will definitely order from Uniform Standard again, keep it up!

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Love them

Ordered 3 pairs online, but was worried they were too small. One of the founders (Steven?) fitted me and arranged a swap of the 2 unworn pairs. To say he was right about the sizing is an understatement. Such decent people.
Great service, great price, but great sneakers with lots of choice and colours. I love the monochrome. Plus they last really well.
I’m on my 6th pair and won’t look elsewhere.
I was even on a train home a week ago and someone asked me where my sneakers where from, that’s never happened before!

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Repeat customer

Have purchased from the brand a few times. The quality and durability of the shoes is second to none (and I’ve bought from all the well known brands in this market), at a very good price point.

Excellent service in the showroom, as well.

December 19, 2024
Unprompted review
Rated 3 out of 5 stars

Bought 4 pairs of shoes without…

Bought 4 pairs of shoes without trialing them out properly and have full of regrets. The quality is exceptional but all 4 are very uncomfortable to wear even after the break-in period. And they take very long to put on, not a functional design. I almost avoid wearing them at all with these 2 cons and opt for my cheaper shoes.

December 23, 2024
Unprompted review
Uniform Standard logo

Reply from Uniform Standard

Dear Abs

Thank you for taking the time to leave a review, and I’m sorry to hear that you’re not fully satisfied with the four pairs of sneakers you purchased from us.

At Uniform Standard, we are committed to delivering the highest quality products and exceptional customer service. When customers experience fit issues, they typically reach out to us directly, but we didn’t receive any prior emails from you regarding this matter.

To better understand the situation and work towards a resolution, could you kindly email us at info@uniformstandard.com with more details about the issues you've encountered?

It’s worth mentioning that everyone's foot shape is unique, and sometimes it can take a bit of time for sneakers to feel like the perfect fit. That said, we’ve found that most concerns can be resolved with a few helpful solutions, and we’re always here to assist if given the opportunity.

I’ve also reached out to you personally via email, but please don’t hesitate to get in touch if you’d like to discuss this further.

Looking forward to hearing from you and working together to find a solution.

Best regards,


Stephen

Co-Founder

UNIFORM STANDARD

Rated 5 out of 5 stars

My go-to sneaker brand

Excellent experience with the brand and the founders, who’ve personally served me at their Soho store. They’ve been very transparent about everything from their shipping costs down to the materials and manufacturing of their shoes.

Most importantly, the shoes are durable and keep getting more and more comfortable!

The only shoe brand I’ve encountered that’s thoughtful about manufacturing, marketing and customer retention - highly recommended.

December 15, 2024
Unprompted review

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