Good Intuitive website and Good Service
Very good intuitive selection of products, good progress updates via email and delivery as promised. I am quite satisfied.

Reply from uniggardin.no
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Postboks 4691 Nydalen, 0405, Oslo, Norway
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Very good intuitive selection of products, good progress updates via email and delivery as promised. I am quite satisfied.

Reply from uniggardin.no
You get what you order, and customer service is pretty good if you call. They suggested 10 day delivery and both times I think it was roughly twice that, but as long as you are not in a hurry it is a good shop.

Reply from uniggardin.no
Really good quality easy to fit. Takes a little bit long time for delivery but really happy with the quality and style.
The delivery went smoothly and the curtain looks great. However, the screws that came with the package are of a very poor quality, and were “rounded off” on the head when there was resistance during installation. I have to spend a lot of time removing the screws with a plyer and use my own screws.
Great products and website. Easy so order and to pick options from.
But the installation for the rullegardiner are not very well detailed and the explanations documents are poor quality. The video onlines seems great but don’t show the exact same products to put up.

Reply from uniggardin.no

Reply from uniggardin.no
We bought three roller blinds (Faber) and two large vertical blinds (Faber).
One of the roller blinds didn't have the mounting brackets enclosed, one of the rails for the vertical blinds were damaged during transport, and one vertical strip had a production error on it.
Uniggardin can't be blamed for the damage during transport since it was packaged quite good. Misstakes happen from time to time, so I'm not overly bothered by it - but what I do care about it how customer support reacts once something has happened. Customer service responded quickly and ordered a new rail, mounting brackets and a new strip. So I'm happy with the result, and only the negative thing is having to wait for the replacement parts to arrive (thus 4 stars).
The quality of the roller blinds and the vertical blinds are quite good and the price is reasonable, so despite some small issues we are satisfied customers thanks to customer support.
Very disappointed with both the order and the customer service thereafter. This company failed to properly calculate the necessary length of the adjusting chain for the extra long window shade we ordered. Still waiting for a replacement part after far too much time wasted on the phone and writing emails back/forth. Be warned!
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