Unihertz Official Store Reviews 228

Goodyear, fast service.

Thats was expeditious, thanks regards

Customer service was a very nice responded quickly to the emails and order came in a timely matter

It was on sale sure wish it got here faster.

I bought a Unihertz Titan Slim about two years ago since it was the only option available in the market to succeed my much loved Blackberry Key2. Used it exclusively and are still happy with it although in all fairness it is neither really slim nor does it compare with the Key2 but it does the job and it is fairly robust. Recently I noticed that the battery got bloated (while the phone was still working well). The Unihertz support offered me to purchase a new battery for replacement which worked perfectly well due to the well designed modular assembly of the phone interior (no glue but screws!). Recently I contacted the support again when Australia switched off the 3G and suddenly my Titan Slim didn't make phone calls any longer. The support was very helpful in providing direction how to change some settings and my phone started to talk again!
To summarise: I like the product because it is not there to compete with the crowd, it has it's own style and character and it comes with a keyboard. That to a great extend is a matter of taste and for sure there are more high-tech products in the market. The question is: Do I need more than an Titan Slim? I don't. More important for me is that there is a support which is responsive and helpful in case you need them. At Unihertz the support is great and therefor I like the product and the support.

Unihertz phones are fantastic and unique! I love them!!!!

I would not spend a penny with this store. I have purchased a Tank 3 Pro, it has developed a problem of not charging. I have contacted the store and all they say is “friend we need more time to get an opinion from the engineer” all empty promises. I would not go near them again, bet stick to Samsung or Apple if you want to have a restful sleep. I rate this company Zero.
THE PRODUCT DOSE NOT CHARGE. I have carried out all that they have asked me to do and more and it is still not charging. They have offered anything in terms of a refund or a replacement. I do not know what else to do.

Price was good. Battery life is great! Still figuring the rest of it out.

I've ordered a few times from them. Everything had been shipped out and delivered in a timely manner with good packaging. I've never had a need to contact customer service.

The phones themselves are fine and I prefer them to flagship brands. The cameras could use some work.

They answered all my questions. Solved a problem that was my fault. Trustable people. Love it!

Answered all my questions. Solved the problem. Trustable people. Love it!

Very happy and surprised it work better than my samsung flip 6 i Will order another for m'y daughter is very faster without bug the Android devient is fully

The Halloween font was excellent.

Delivered in good time
Packaged very very nicely :)

This is a good small compact phone.
Video quality is very good. I think this company got it correct, not all people want HUGE phones!

Loving the Jelly Max phone handset, feels good, looks goods meets my expectations

Great customer service support, went above and beyond to resolve queries

To be candid i never dealth with this wonderful company before. I only visited the USA then I and my colleague stumbled on the tank 3 pro.We were very sceptical but I convinced my friend and we both paid in full for 2 packages. I must confess that although it took like ages to receive a response cos we were given the impression that in 1week we will get the packages so I had to drop our next address in the UK. But be it as it may we have received 1 of the 2 packages with an assurance to receive the 2nd soonest. I will definitely recommend this company to others. I wish u all the best and wish to be a distributor of your products when I get back to Nigeria in December.

This phone Is really a beast.

First good point is that : this phone Is indestructible.

Second good point : the screen Is good in term of quality and the touch IS also good.

Third good point : the caméra this beast have all you need 200 million méga pixels 50 million méga pixels 20 million méga pixels and the that's note all it also have night vision photos yeah it have night vision.

Fourth good point : the projector Yep this one IS good

Five good point : the led yes it also have a camping light plus the caméra light and its quite flashy.

Six and the final good batterie if you use it all day looking Netflix or youtube etc the batterie will last 2 day 2 days Yep that's good but if you use it as a phone only the batterie will last 8 days you Can go camping for a week without charger or go on holiday when you will come back the batterie IS still good xD

Well now lets go on Bad point well this phone Is clearly on overweight 686gr or 0.686kg its half a brick.
And its so Big that he dont go on allait pocket .
But that IS good xD at least when somebody will try to steal it you will be so light that you will be warn of that.

Aniway its a good phone

I ordered a TPU case and a leather holster for my phone - they shipped fast, and the holster's description quite helpfully and correctly stated that the holster will fit the phone even with the extra TPU case on it. Both items feel high quality and even the packaging was classy. I even got a screen protector with each case which I didn't expect but much appreciate!