Ordered premier box for my daughter move to Manchester. The contains where great. It totally saved alot of running around to get things and deliver to the university (we are in London) It was a gre... See more
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Good morning Emma and UniKitOut, Just a quick note to thank you for the excellent service. My daughter arrived at her student accommodation yesterday and found all essentials already in her room —... See more
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Everything arrived on time in good condition, the items were well packaged and it was all ready for me to organise. The site was easy to navigate and everything was more convenient for when I moved in... See more
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Sending our first child off to university from Madrid, Spain was both exciting and exhausting. We spent days running around trying to find everything she needed. By the time our youngest got her uni... See more
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Company details
Written by the company
UniKitOut is the UK’s leading student kit provider, and the leading name in student essentials. We’re proud to work in partnership with over 300 universities and private housing providers across the UK. Unlike traditional retailers, we’re authorised to deliver your kit directly to your accommodation before you even arrive. We’ve been supporting students with stress-free arrivals for years. As a trusted, family-run business, we take genuine care in every step – from packing to delivery – and it shows in the thousands of verified reviews from happy students who rely on us year after year.
Our promise to you with our Money Back Guarantee
Written by the company
- We're here to help!
- We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. Please get in touch with our friendly team at sales@unikitout.com
Family-run, customer-focused & always here to help.
Shop in confidence with our Money Back Guarantee
We’ve carefully tested everything we sell to make sure you’re getting quality that lasts. But if something’s not quite right, our Money Back Guarantee means you’re never stuck. If you need anything at all, please get in touch with our friendly team at sales@unikitout.com
Contact info
Unit 30, Oakwood Business Park, Old Great North Road, PE28 5XN, Sawtry, Cambridgeshire, United Kingdom
- 0203 475 4751
- sales@unikitout.com
- unikitout.com
4.3
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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Half the kitchen stuff fell apart!!
Half the kitchen stuff fell apart. Not worth it. The marble coated knives are good though.
Edit**
The seller claims they attempted to contact me despite me not receiving any email!
October 18, 2024
Reply from UniKitOut
Edit 20.11.2025
Hi Bobby, I've just sent another email on the trail of my previous email from last year. Hopefully you'll receive it this time. I would never want anyone to think we wouldn't try and contact a disappointed customer.
Take care,
Emma
Hi Bobby,
I'm truly sorry to read your review and to hear about your experience.
I reached out to you via email on October 22nd regarding the issue with your kitchen kit, hoping we could work through it together, but I haven’t received a reply yet.
We proudly offer a 100% money-back guarantee and encourage customers to contact us if there's anything they're not satisfied with.
Since you ordered multiple items, any feedback you could share would be incredibly valuable for us to ensure our products meet expectations in the future. If you're able to get in touch or reply to my email, it would be greatly appreciated.
All the best,
Emma
Great to have the deliveries made prior…
Great to have the deliveries made prior to arrival. I do feel the quality of the items is rather sub-par. The knifes I purchased are already rather dull.
October 16, 2024
Reply from UniKitOut
Hi Brian,
Thanks for taking the time to leave a review.
Sorry to hear you are unhappy with some of your items. We advertise a 100% money back guarantee so please don't hesitate to get in touch should you want to discuss anything.
Hope you are settling into life in the UK :-)
Take care,
Emma
great having everything in one box
great having everything in one box - good choice, delivery and value for money. took the worry out of getting my son ready for Uni x
October 17, 2024
Reply from UniKitOut
Hi Julie,
So happy to hear you're happy :-) Thanks so much for your review.
Hope your son is loving Uni!
Wishing you all the best,
Emma
Error in delivery soon resolved
Error in delivery soon resolved, & replacement order promptly received
October 17, 2024
Reply from UniKitOut
Hi Sue,
Thanks so much for leaving such a great review. So glad to hear the error was dealt with efficiently by the team. Hope A has settled into uni life :-)
Take care.
Emma
The quality of the pans aren't that good
October 16, 2024
Reply from UniKitOut
Hi Enya,
I'm so sad to read you are unhappy with the quality of the pans you received. We advertise a 100% money back guarantee so customers are welcome to get in touch with us should they need to.
Please email us at sales@unikitout.com and we'll be happy to investigate further.
Glad to know you're happy with the rest of the items in your order :-)
Take care,
Emma
the Pan set is horrible
the Pan set is horrible, All burnt out within 2 uses. The spatula set is flimsy and broke of from the handles
October 16, 2024
Reply from UniKitOut
Hi Nakiya,
After liaising with you over the past couple of months, I wanted to kindly confirm that the issues you raised have been resolved and that compensation has been received. I trust that you are now satisfied with the service provided by UniKitOut.
Take care,
Emma
Easy move
Delivered on time, everything carefully packaged. Made the move much easier & smoother than previous experience.
September 20, 2024
Reply from UniKitOut
Hi Suzanne,
Thanks so much for taking the time to leave this review. Its really appreciated :-)
So glad to hear about your positive experience. Hope F is settling in well.
Take care,
Emma
Reply from UniKitOut
Hi Melissa,
Its a shame to read your review online.
I cant see you've made contact with our customer service team so please in touch so we can look to resolve this for you.
Hope to hear from you,
Emma
Good value for cost
My Unikit was waiting for me when I arrived and contained all the advertised items. They are of decent quality, and I doubt I could have paid less if I had gone shopping myself. A stress free experience!
October 16, 2024
Reply from UniKitOut
Hi Jazmine,
Thanks so much for your great review! Its really appreciated :-)
I hope you are enjoying your studies here in the UK.
All the best,
Emma
everything needed to start out at uni…
everything needed to start out at uni only thing i would say could be improved is the qality of the tea towels in the premium kit and maybe add washing up bowl drainer and cutlery tray
October 16, 2024
Reply from UniKitOut
Hi Michelle,
Thanks so much for the great review!
I will be sure to pass on your comments regarding the tea towels to our procurement team. Plus the top tip about adding the washing up bowl and cutlery tray! Feedback like this is invaluable :-)
Wishing you all the best,
Emma
Excellent products with very quick…
Excellent products with very quick delivery. Just so easy to order everything in one go (kitchen only).
October 16, 2024
Reply from UniKitOut
Hi Sally,
Thanks so much for leaving such a positive review, its really appreciated :-)
So glad to hear you are happy with your kitchen essentials.
Take care,
Emma
Well run organised business
Unikit were very organised and kept me upto date on the delivery. All the products that we received were a good quality. I would definitely recommend them.
September 21, 2024
Reply from UniKitOut
Thanks so much for the great review Susan!
I'm so happy to hear you and N were pleased with the quality of the products.
Wishing you all the best,
Emma
WRONG ITEMS AND STUFF MISSING
May 16, 2024
Reply from UniKitOut
Hi Giulia,
Please get in touch so we can look into this for you.
Even though your kit was delivered 6 months ago we'll be happy to help.
Take care,
Emma
You gave us the security we needed at the right time and place. Perfect service and quality!
Correct and good service!
All the things were good quality.
October 16, 2024
Reply from UniKitOut
Hi Boryana,
Thanks so much for the great review! I'm so happy to hear you were pleased with our service :-)
Hope L is enjoying her studies here in the UK.
All the best,
Emma
complete starter kit at great price.
October 17, 2024
Reply from UniKitOut
Hi Family Penmar,
Thanks for the great review! Its so appreciated :-)
Take care,
Emma
My son was very happy with delivery and…
My son was very happy with delivery and products ..
September 16, 2024
Reply from UniKitOut
Hi Pauline,
Thanks for leaving such a positive review :-)
So glad to hear J was happy with everything.
Take care,
Emma
Reply from UniKitOut
Hi Rioux,
Thanks for leaving your feedback.
It's true, our eco-friendly duvet kits are a bit more expensive than our standard range. But when it comes to protecting the environment, it's worth every penny :-)
I'll be sure to pass your comments on to our procurement team though.
Take care,
Emma
Very convenient way to get the essentials
Each time I did an online query it was answered quickly and dealt with swiftly, box arrived on time 👍
October 17, 2024
Reply from UniKitOut
Hi Teresa,
So thankful for your review.
Its lovely to hear you found our customer service team helpful.
Take care,
Emma
Happy with this
Happy with this! It helped me settle in as an international student quickly. However, the quality of the pans is a tad questionable as the handles are a bit loose. Otherwise they are good pans to cook with. Additionally, one of my plates arrived broken in its box. Not a huge deal since I really only need one plate, but still a bit of a bummer. On the whole though, I am grateful to have purchased a UniKit!
October 16, 2024
Reply from UniKitOut
Hi Amanda,
Thanks so much for taking the time to leave your review. So happy to hear our services were helpful.
Sorry to hear you received a broken plate, I've refunded you this :-)
If you have any problems going forward with your pans, please email sales@unikitout.com. We advertise a 100% money back guarantee on any items you are unhappy with.
Please don't hesitate to get in touch. Our customer service team is happy to help, always :-)
Take care,
Emma
Save Your Time and Effort
Most of the items are high quality. Save time and effort. I highly recommend it.
October 16, 2024
Reply from UniKitOut
Hi Mohammed,
Thanks for a great review! So happy to hear you would recommend us.
Take care,
Emma
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