While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Fitness and Nutrition Service
  2. Toiletries Store
  3. Vitamin and Supplements Store

Information provided by various external sources

At Unilever we meet everyday needs for nutrition, hygiene and personal care with brands that help people feel good, look good and get more out of life.


Contact info

  • Victoria Embankment 100, EC4Y 0DH, London, United Kingdom

  • unilever.dk

2.9

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely no customer service at all

Absolutely no customer service at all. I contacted them with a complaint about a product and they treated my complaint like a joke. Did not even attempt to resolve it. Always check what I buy now, if Unilever make it I dont buy it.

August 4, 2025
Unprompted review
Rated 3 out of 5 stars

I bought a new bottle of fabric…

I bought a new bottle of fabric softener, we have all new packing, however,
OLD BOTTLE 48 WASHES. 1440Ml
NEW BOTTLE 45 WASHES 1350Ml
I have lost 3 washes
Please can anybody justify to me why I’m paying the same price for less, I bet they hoped nobody would notice
Talk about stealth pricing
Disgusting

May 23, 2025
Unprompted review
Rated 1 out of 5 stars

You have to much power and use it…

You have to much power and use it totally wrong, try to posse all water in the world, it is disgusting and you should be ashamed, who died and made Unilever god?
Hope someone k... U that is what u pigs deserve🤑🤑🤑🤐🤐🤐

September 9, 2024
Unprompted review
Rated 1 out of 5 stars

Awful 😞

Used for years…Changed their tablets without stating on packaging and it caused me a major allergy. Birthday and Easter ruined, weeks of hell. Offered me £20, then I said it wasn’t good enough so they then asked for photos and I waited months to be offered £20 again. Awful awful company, would never buy again.

July 26, 2022
Unprompted review
Rated 1 out of 5 stars

Colman's Mustard

I have been eating Colman's Mustard for at least the last 50 years. The flavour has been fine for the last 200 years. Unilever decided to change the recipe in order to "make it more palatable to the younger generation". Why change something that has been fine for millions for generations? If you wish to appeal to younger generations then create a new brand. The new flavour tastes distinctly like American mustard. If I wanted that flavour I would buy a different brand. Unilever have ruined a unique English product for no good reason.

June 1, 2021
Unprompted review
Show reviews in all languages. (15 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look