UNILUG Reviews 9

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Moving and Storage Service

Written by the company

Moving out of student halls shouldn’t feel like a military operation. But for most students, that’s exactly what it becomes — borrowed cars, overloaded trains, last-minute van hires, and the inevitable call home asking if there’s space left in the garage. We started UniLug because we’ve been there ourselves. We know what it’s like dragging bags across train platforms in the rain, stressing through exam season while trying to figure out what to do with everything you own. So we built something better. UniLug is a student storage service designed around the way students actually live. We collect directly from your halls, store your belongings safely over the summer, and deliver everything back to your door when you return. No van hire. No awkward favours. No stress. We charge per box, meaning you only pay for what you actually store. Whether you’ve got two boxes or ten, you stay in control of the cost. We’re not a faceless warehouse company. We’re a team that genuinely cares about making one of the most stressful parts of student life feel simple and reliable. Every collection is handled with care, every delivery is tracked, and if you ever need help, there’s always a real person at the end of the phone. Students across the UK trust UniLug at the end of every term, and we’d love to help you too. 📦 Book online at https://unilug.co.uk


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely

Lovely, friendly, polite and punctual staff! He helped me carry all the boxes down to the ground floor🤍

June 7, 2026
Unprompted review
Rated 5 out of 5 stars

The people there are helpful and I was…

The people there are helpful and I was able to find a good place to store my boxes over the summer. I absolutely love the staff there as they were very kind and efficient with communication.

June 5, 2026
Unprompted review
UNILUG logo

Reply from UNILUG

Thank you so much for your lovely review!

We’re really glad we could help you find a safe and convenient place to store your boxes over the summer. It means a lot to hear that our team made the process easy and that you found everyone helpful, kind, and responsive.

We truly appreciate your support and your kind words about the staff. Wishing you a fantastic summer, and we’ll be here whenever you need us again!

Rated 5 out of 5 stars

Response from the company is very…

Response from the company is very efficient and quick. I was having some issues with finding a good storage for my boxes, and the staff guided me through and was very helpful and friendly. I would definitely recommend their storage services especially if you’re a student leaving you stuff for the summer. 10/10 great service!

June 4, 2026
Unprompted review
UNILUG logo

Reply from UNILUG

Thank you so much for your fantastic review!

We’re delighted to hear that our team was able to help you find the right storage solution and make the process as smooth as possible. Providing quick responses, friendly support, and affordable student storage is exactly what we strive for.

We really appreciate your recommendation and your kind words. Thank you for choosing Unilug, and we wish you all the best for the summer and beyond!

Rated 5 out of 5 stars

Very good service with fast reponse

Very good service with fast reponse, I received the boxes for packaging within 2 hours of booking and the packages were collected in a timely manner in the allotted slot

June 2, 2026
Unprompted review
UNILUG logo

Reply from UNILUG

Thank you so much, Monis, for your wonderful 5-star review!

We’re delighted to hear that you found our team helpful, welcoming, and hospitable. Providing affordable, reliable storage solutions for students is something we take great pride in, so it’s fantastic to know we met your expectations.

We truly appreciate your kind words and your trust in us. If there’s ever anything we can help you with in the future, please don’t hesitate to get in touch.

Best wishes,
The Unilug Team

Rated 5 out of 5 stars

They were very accommodating and made…

They were very accommodating and made the whole process of storage very easy for me.
Would definitely work with them again!

June 2, 2026
Unprompted review
UNILUG logo

Reply from UNILUG

Thank you Aavya, for your wonderful 5-star review!

We’re so pleased to hear that our team made the storage process easy and accommodating for you. Providing a smooth, stress-free experience is exactly what we aim for.

We truly appreciate your kind words and would be delighted to help you again in the future. Thanks for choosing Unilug!

Rated 5 out of 5 stars

Amazing company with very helpful staff

Amazing company with helpful, welcoming, and hospitable staff. Very good rates for students and overall a solid storage service.

June 1, 2026
Unprompted review
UNILUG logo

Reply from UNILUG

Thank you so much, Monis, for your wonderful 5-star review! ⭐

We’re delighted to hear that you found our team helpful, welcoming, and hospitable. Providing affordable, reliable storage solutions for students is something we take great pride in, so it’s fantastic to know we met your expectations.

We truly appreciate your kind words and your trust in us. If there’s ever anything we can help you with in the future, please don’t hesitate to get in touch.

Best wishes,
The Unilug Team

Rated 5 out of 5 stars

Very straight forward and easy

Very straight forward and easy. Furthermore Mark who came to give and collect the boxes was very helpful.

May 28, 2026
Unprompted review
UNILUG logo

Reply from UNILUG

Thank you for your great feedback C M. We’re glad you found the process straightforward and easy, and we’ll be sure to pass your comments on to Mark. We really appreciate your support!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look