I had a great experience. UNIMIG were very helpful addressing my query. I requested the update files for the software on my AC/DC 230 welder and they were sent out very quickly with comprehensiv... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What made my experience great was the speed and professionalism of the warranty service. After I contacted the company, they responded quickly and organised for someone to pick up my welder directly... See more
Company replied
Happy with: Customer support is easy to reach and they respond quickly. Unhappy with: (1) The cost of a replacement battery for my PAPR helmet seemed a bit excessive. (2) The synergic settings on my... See more
Company replied
I was impressed with Unimigs after sales service. I asked them a technical question and they answered with good advice within 2 days of my enquiry. Seems their service will be as good as their welde... See more
Company replied
Company details
Written by the company
We build welding and cutting products that outperform the competition. Disrupt the industry with us.
Contact info
Australia
- support@unimig.com.au
- unimig.com.au
4.6
Excellent
47 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very quick response to a query
March 4, 2026
Reply from UNIMIG
Thanks for your feedback.
We’re glad we could respond quickly and help with your enquiry. We really appreciate you taking the time to leave a review.
Best Regards,
Unimig
Helpful support
Called up Unimig with a question they were really helpful and cleared everything up for me. Glad to know good support still exists.
March 2, 2026
Unprompted review
Reply from UNIMIG
Thanks for the great feedback.
We’re glad our team could help clear things up for you and that you had a positive experience with our support.
Best Regards,
Unimig
Envy 230 is great!
I bought the UNIMIG Envy 230 recently and it has been excellent!!! I mainly use it for TIG welding aluminium and even though I don't have much experience I'm pretty happy with the results so far. I've never used a machine this advanced before so I thought it was going to be tricky to get going, but the machine was actually really easy to use. Its way better than the cheap machine I was on before. Absolutely worth the investment, 10/10
December 4, 2025
Unprompted review
Reply from UNIMIG
Thanks for the awesome review, Darren.
We’re stoked to hear you’re loving the Envy 230 and finding it easy to use, especially for aluminium TIG. Really appreciate the 10 out of 10 and your support.
Best Regards,
Unimig
Envy TIG versus Envy Multi 250
My questions were answered accurately and promptly. I was seeking confirmation of the tig features of the 2 welders. Unimig support answered my questions with the detail I was seeking. Very good service.
February 27, 2026
Reply from UNIMIG
Thanks for the great review, Mick.
We’re glad we could provide the details you needed to compare the models and make an informed decision. Appreciate your feedback and support.
Best Regards,
Unimig
Been buying unimig gear for the last 6…
Been buying unimig gear for the last 6 years for our construction business. Have an awesome plasma cutter and multiple welding machines. The equipment is high quality, the service and consumables are great. Will continue to purchase for years to come
February 27, 2026
Unprompted review
Reply from UNIMIG
Thanks for your continued support over the past six years, Dan.
We’re proud to be part of your construction business and really appreciate your loyalty. Looking forward to supporting you for many more years to come.
Best Regards,
Unimig
prompt response
prompt response and accurate communication i would not hesitate in buying another Unimig product
thank you
February 24, 2026
Reply from UNIMIG
Thanks so much for your kind words.
We’re glad you’re happy with the communication and support, and we look forward to helping you again in the future.
Best Regards,
Unimig
Technical help
My request for technical help was answered promptly and it is good to know that this sort of service is available
February 25, 2026
Reply from UNIMIG
Thanks for your great feedback, Trevor.
We’re glad our technical team could assist promptly and give you confidence in the support available. We appreciate you taking the time to leave a review.
Best Regards,
Unimig
Great customer service
Great customer service they really helped me out. Ben W
February 26, 2026
Unprompted review
Reply from UNIMIG
Thanks for the great review, Ben.
We’re really pleased we could help you out and appreciate you taking the time to share your feedback.
Best Regards,
Unimig
I had some difficulty initially setting…
I had some difficulty initially setting the mache up, but after contacting Sarah at Unimig support, I managed to get it sorted. Haven't yet run the machine, but all looking OK so far.
February 24, 2026
Reply from UNIMIG
Thanks for your review, Ken.
We’re glad Sarah could help get everything sorted for you. Hope the first run goes smoothly, and if you need anything else, we’re here to help.
Best Regards,
Unimig
Great customer support!
Had a great experience with UNIMIG. The team was extremely helpful, and Sarah in particular went above and beyond to assist me. She was knowledgeable, responsive, and made the whole process easy. Highly recommend!
February 9, 2026
Unprompted review
Reply from UNIMIG
Thank you for the wonderful review.
We’re so pleased you had a great experience, and we’ll be sure to pass along your kind words. We really appreciate the recommendation.
Best Regards,
Unimig
On-Line Chat Team Support
I reached out the the on-line chat team about a questions regarding a foot pedal adaptor cable. The response was so quick and friendly. I couldn't have asked for more!
February 25, 2026
Unprompted review
Reply from UNIMIG
Thanks so much for the great feedback.
We’re glad our online chat team could help quickly and make it an easy experience for you.
Best Regards,
Unimig
Reply from UNIMIG
Thanks for your review.
We’re glad we could assist with your warranty enquiry quickly. Appreciate your feedback.
Best Regards,
Unimig
In the end the machine worked really…
In the end the machine worked really well, brilliant control
with settings, beyond expectations. I am a qualified Fabricator.
February 25, 2026
Reply from UNIMIG
Thanks for the fantastic feedback, Johan.
Great to hear it’s performing beyond expectations, especially from a qualified fabricator. We really appreciate you sharing your experience.
Best Regards,
Unimig
Reply from UNIMIG
Thanks for the great review, Jonathan.
We’re thrilled you’re happy with both the products and the service. Really appreciate your support.
Best Regards,
Unimig
Reply from UNIMIG
Thanks so much for the great feedback, Paul.
We’re really glad you found the team easy to talk to and helpful. We appreciate you taking the time to leave a review.
Best Regards,
Unimig
Great
Great products, just ran their AC TIG smart set program and you can tell it's well made. Although I have yet to put it through it's paces on the field I appreciate the tough plastic handle roll cage around the machine to help protect my investment.
February 25, 2026
Reply from UNIMIG
Thanks for the great review.
We’re glad you’re impressed with the AC TIG Smart-Set and the build quality. Appreciate your support and hope it serves you well in the field.
Best Regards,
Unimig
Excellent product and unreal customer…
Excellent product and unreal customer service
February 25, 2026
Reply from UNIMIG
Thanks so much for the awesome feedback, Ben.
We really appreciate your support and are stoked you’re happy with both the product and service.
Best Regards,
Unimig
High quality documentation
When I purchased the goods the manual that came with it was actually well thought out and designed and everything is very clear with diagrams and simple to understand instructions.
February 25, 2026
Reply from UNIMIG
Thanks for the great feedback.
We’re glad you found the manual clear and easy to follow.
Best Regards,
Unimig
Helpful
I asked about the new digital screens as I'm a bit dubious seeming as I'm a bit of an old timer... They showed me how it works on their website page and since purchasing one it has been really easy to use. Very happy and I would recommend this setup to others.
February 24, 2026
Reply from UNIMIG
Thanks so much for your kind words.
We’re really glad the setup’s been easy to use and that you’re happy with it.
Best Regards,
Unimig
Unmatched Support
I’ve had my welder for over 10 years working out here in the bush and it started playing up.
Jumped on their live chat, and after explaining the issues and my situation, it came down to an issue with my circuit breakers, who knew a 30 year old house could cause issues! Got a sparky round and gave them the solution UNIMIG gave me and she was up and running in no time.
Proper service.
August 13, 2025
Unprompted review
Reply from UNIMIG
Thank you for the fantastic feedback.
We’re glad our team could help get you sorted quickly and back up and running. Proper service is exactly what we aim for, so we really appreciate you taking the time to share your experience.
Best Regards,
Unimig
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.