Union Reviews 340

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Does all Slovaks have complexes with their language? Why they expect that whole world will learn slovak language to use their service? Or is it so complicated to make this service and all pdf document... See more

Rated 4 out of 5 stars

I also need to cover sport activities of my daughter here within Slovakia but I am unable to go to the last step of the overview (there is a nullPointerException): I was able to close the insurance a... See more

Company replied

Rated 4 out of 5 stars

I wanted to buy one year travel insurance, i filled all necessary personal data, but the payment didn't work. There was some problem with web communication. Later I tried to buy short-term travel insu... See more

Company replied

Rated 1 out of 5 stars

I set up health care insurance as required by law in Slovakia after arrival from Canada as a Canadian citizen. After 5 months I needed to travel back to Canada but I was not able to cancel insuran... See more

Company replied

Company details

  1. Insurance Company
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Mobility Insurance Company
  5. Personal Insurance Company
  6. Travel Insurance Company

Written by the company

Meníme životy k lepšiemu. Či už hovoríme o zdraví, cestovaní, majetku, alebo o aute, rozumieme všetkým potrebám našich poistencov. Okrem širokej škály poistných produktov prichádzame aj s radom skvelých zdravotných benefitov.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

340 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

No problems so far :-)

September 23, 2021
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Reply from Union

Dobrý deň, Marián :), ďakujeme za spätnú väzbu, teší nás vaša dobrá skúsenosť. Prajeme vám príjemný zvyšok dňa, Union.

Rated 4 out of 5 stars

Union is good

Union is good, but som onother insurance company have more and better benefits. I dont want change insurance company, because I hope you will be the first one on the floor again.

September 23, 2021
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Reply from Union

Dobrý deň, Štefan. Ďakujeme veľmi pekne za hodnotenie a vašu spätnú väzbu. Prajeme vám príjemný zvyšok dňa, Union.

Rated 5 out of 5 stars

Fast and correct action

Fast and correct action. Satisfaction in performance.

September 21, 2021
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Reply from Union

Dobrý deň, Miloš. Ďakujeme veľmi pekne za kladné hodnotenie :). Prajeme vám ešte pekný zvyšok dňa, Union.

Rated 5 out of 5 stars

I especially like company's digital…

I especially like company's digital presence and interaction, your support is always pleasant & quick to respond. Even though I dis-liked apps when I tried them a year or so ago (I mostly failed to see what is the point of having them at all), I am still satisfied with online portal. Union seems like an entity from the 21st century. All of this puts you ahead of the concurrent insurance companies.

Although there are great benefits, I usually find them hard to apply for. Especially dental hygiene requiring its own form filled by a dentist is a very cumbersome and I keep forgetting to bring it with me. I like that you added some additional benefits for eye care, but that is also something I am not able to take advantage of as there are just two partner eye clinics I am not customer of.

September 20, 2021
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Reply from Union

Dobrý deň, Dušan. Ďakujeme vám za váš čas a vyjadrenie názoru. Prajeme vám úspešný zvyšok dňa :), Union.

Rated 5 out of 5 stars

Good service

September 20, 2021
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Reply from Union

Dobrý deň, Erich. Veľmi pekne ďakujeme za vaše pozitívne hodnotenie. Prajeme vám krásny zvyšok dňa :), Union.

Rated 5 out of 5 stars

all .ok.

All is ok. as usual

September 20, 2021
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Reply from Union

Dobrý deň, Tomáš. Veľmi pekne ďakujeme :). Krásny deň, Union.

Rated 4 out of 5 stars

Application improvement

I would appreciate if you customize and make your app more user friendly, esp. the section of benefit application and to make it easier to understand (displayed always on top) who is logged in and for whom I fulfill the data - parent and/or children.

September 20, 2021
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Reply from Union

Dobrý deň, Alexandra. Ďakujeme za vašu spätnú väzbu a vyjadrený názor. Prajeme vám krásny zvyšok dňa, Union.

Rated 5 out of 5 stars

good

good product

September 20, 2021
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Reply from Union

Dobrý deň, Jozef. Ďakujeme vám :). Pekný zvyšok dňa, Union.

Rated 4 out of 5 stars

Opinion

Fortunately, I didn't have to use the insurance, but the protection allowed me to hike in the mountains in peace.
It would be good if your website was also in English.

September 19, 2021
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Reply from Union

Good afternoon, Grzegorz. Thank you very much for your feedback, we appreciate it. Have a great day :), Union.

Rated 5 out of 5 stars

Apart from system problem when I get…

Apart from system problem when I get reminder although Im sorted and all is processed ok. Makes me nervous. Only if there as an issue, reminer needed.

September 19, 2021
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Reply from Union

Dobrý deň, Miriam. Ďakujeme za vyjadrenie spätnej väzby. Prajeme vám ešte úspešný zvyšok dňa, Union.

Rated 5 out of 5 stars

union

Very satisfied.

September 17, 2021
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Reply from Union

Dobrý deň, Jakub. Ďakujeme vám za kladné hodnotenie a prajeme vám krásny deň :), Union.

Rated 5 out of 5 stars

satisfied

I am satisfied.

September 16, 2021
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Reply from Union

Dobrý deň, Hentrieta. Ďakujeme za vaše kladné hodnotenie :), prajeme vám príjemný zvyšok dňa, Union.

Rated 4 out of 5 stars

I need summary of all benefits…

I need summary of all benefits associated with the manadatory car insurance

September 16, 2021
Union logo

Reply from Union

Dobrý deň, Marek. Ďakujeme vám za vašu spätnú väzbu a prajeme vám príjemný zvyšok dňa, Union.

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