Unison Reviews 1,156

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 157 reviews, reviewers had a great experience with this company. Customers consistently praise the products, finding them excellent, fun, and easy to use, often describing them as game-changers for their creative process. Many highlight the efficiency and ease of the user experience, noting how the tools provide great starting points and inspiration for new songs and melodies, significantly improving songwriting and workflow. Reviewers appreciate the one-click approach to presets and the ability to export MIDI and audio, making the products valuable additions to their gear. However, some customers experienced slow loading times for synth instances and occasional freezing, particularly with certain plugins. There were also mentions of technical issues with installation and database recognition, leading to unusable apps. A few people reported dissatisfaction with customer service, citing unhelpful or rude staff and slow response times, while others praised the customer service team as friendly and fast.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction and calling them great,... See more

User experience

Customers had positive experiences with user experience, finding the plugins easy to use and install, which... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the tools provide a great... See more

Application

Consumers find the app experience to be ambiguous, with some appreciating its functionality and integration... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the professional,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This synth is great for getting starting points and ideas! And provides and easy path to curate the sounds even further to incorporate in to my music. My only thing with this current version is that... See more

Rated 4 out of 5 stars

Really like the 1 click approach to get a pre-set instantly, like all unison plug inn. Although I find the easy parameter edit a breeze, the more advanced screens are somewhat overwhelming to use. B... See more

Rated 4 out of 5 stars

I haven't had the time to try the program that much for now, but I like it vey much so far. I also tried to insert midi files from the unison midi melody blueprint and the bonus pack but that didn't... See more

Rated 4 out of 5 stars

I originally tried the Unison Zen Master and I love it. Used it on various pieces of work. Followed Unison for a litte while and as a plug in user, I was lacking a good bass VST for some of my work.... See more


Company details

Written by the company

We help you produce professional-sounding music while eliminating all the guesswork, frustration and overwhelm. For support, please email support@unison.audio and our team will respond within 24 hours.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Terrible customer support but OK products...

The initial chord pack seemed useful when you want some quick inspiration.
However, then they started to send me text messages at 2am in the morning, when my baby and I were trying to sleep.
As it suggestion, I replied STOP. This did not work and they kept sending them weeks later (and charged me on my phone bill each time I replied STOP).

I tried emailing customer support and the only thing I received was an automated reply saying someone will respond in 1 business day.
2 weeks passed and still nothing so I emailed again but still I'm being ignored. Terrible "customer support".

The company feel like a fraud so I'd think carefully before buying or engaging with them...

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Rapid ideas source!

It's very good for coming up with ideas quick and fast as well as getting you out of a writer's block or musical rut. Marvellous!!

May 5, 2025
Unprompted review
Rated 3 out of 5 stars

The commercial is all hype…

The commercial is a hype actual product sounds generic in essence if that makes sense.
Like drum monkey has to be tweaked to sound more authentic. Same with this program.

May 2, 2025
Unprompted review
Rated 4 out of 5 stars

Keep typing. You WILL get inspiration!

I've only skimmed the surface of chord genie and it didn't take long get a spark out of it to inspire me.
I'm not looking for a program to write music for me, just
that little something to help see outside of the box.
All in all, I'm sure down the road it's going to help me a lot.
On another note, budgets being tight for a lot of people, I'll bet if you ran Drum Monkey for 50 bucks,for just 24 hours, you'd rake in just in shear sales volume. (Can't blame I guy for asking)
Anyway, your products are pretty darned cool.
Keep up the great work!
Thanks

May 3, 2025
Unprompted review
Rated 5 out of 5 stars

Chord Genie is a game changer for me as…

Chord Genie is a game changer for me as I'm a singer and don't play keys very little, so this bad boy has given me inspiration with pro sounding chords, good functionality and able to configure midi notes to my liking. Having so much fun with it, possibilities are endless.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

A HUGE time-saver!

My work composing movie scores always involves coming up with new and interesting chord changes and paatterns ChordGenie is saving me literally hours of work in that department! And the support staff at Unison is among the best I've ever encountered in my 40+ years in the music biz.

April 28, 2025
Unprompted review
Rated 4 out of 5 stars

I liked it

I liked it, although I would add some features...
Being able to double the tempo by 2 and divide it by 2 would be nice...

Another thing that would be really cool is being able to hover over a specific chord and be able to do random actions that make sense... to change just one chord. Another thing would be to add a copy-paste palette, etc., because when working in Logic, the command keys get stuck in Logic, and it's a pain.

Another option that would be awesome... would be being able to drag and drop a MIDI chord and have it start relative to that one, or modify only the selected columns and leave others you like.

Otherwise, I really like it.

If you like the ideas and want us to give them a spin from my perspective as a producer... HERE I AM

Sincerely, CHARLES RAMIREZ aka RAMDEN

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

So sorry Sep

So sorry Sep, have had to take a refund, I didn't realise I would need a DAW, I don't have one on this computer. I have tried many times to upload a lot of your things, but like Genie, I can't get my head round any of them.
From what I have seen from your ad's, it looks absolutely amazing, I just wish I had the intelligence to work it
My apologies for this, I am disappointed and feeling sorry with myself.
Anyway, have a good day.

April 23, 2025
Unprompted review

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