Unison - San FranciscoReviews 

7
TrustScore 4 out of 5

3.9

4 Embarcadero Center, #710, 94111 San Francisco, California, US


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Rated 5 out of 5 stars

Mr. Carlos Argueta, Mortgage Loan Originator, for Unison, was completely clear, inviting, well spoken, knowledgeable and totally professional throughout the entire application process. Mr. Argueta w... See more

Rated 5 out of 5 stars

I worked with Carlos Argueta and he was the most responsive, helpful Loan Officer I have worked with. Was always willing to answer my questions, as well as work things out when they go sideways. I w... See more

Company replied

Rated 5 out of 5 stars

My experience with Unison was very positive from start to finish. Demetrios Frangoulis was professional, responsive, and clear in his communication, which made the entire process smooth and easy... See more

Company replied

Rated 5 out of 5 stars

Jeff was wonderful to work with. He stayed in contact and clear communications on doing the remodel adjustment process. The closing paperwork is complete and ready way before we are scheduled to clos... See more

Company replied


Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service

Written by the company

Unison is a San Francisco and Omaha, Nebraska based company that is pioneering a smarter, better way to own your home. Until now, the only way to finance a home was by taking on debt. Through equity sharing agreements, we help homeowners access their equity flexibly with no monthly payments or interest. We enhance home affordability, reduce debt, and deliver a less risky way for homeowners, investors, and society to think about their most important asset - the home. For additional information, visit www.unison.com or follow us on Instagram and LinkedIn.


Contact info

  • 4 Embarcadero Center, #710, 94111, San Francisco, California, United States

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

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3.9

All reviews

(7)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Professionalism = Mr. Carlos Argueta

Mr. Carlos Argueta, Mortgage Loan Originator, for Unison, was completely clear, inviting, well spoken, knowledgeable and totally professional throughout the entire application process. Mr. Argueta was always available and ensured that I completely understood whatever I was unclear about when I contacted him.
Mr. Argueta went above and beyond his job description to assist me in being comfortable, informed and satisfied as I moved through the application process.
Mr. Carlos Argueta’s rating as the Mortgage Loan Originator for Unison Mortgage Corporation is a 12 out 10. He was simply….Excellent and Unforgettable.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

Derek helped make the process easy and…

Derek helped make the process easy and seamless. An all around good experience.

June 10, 2026
Unprompted review
Unison  - San Francisco logo

Reply from Unison - San Francisco

We are so pleased you had such a positive and seamless experience. We appreciate your kind words.

Rated 5 out of 5 stars

I worked with Carlos Argueta and he was…

I worked with Carlos Argueta and he was the most responsive, helpful Loan Officer I have worked with. Was always willing to answer my questions, as well as work things out when they go sideways. I would recommend both Unison and Carlos Argueta 1000 times over.

April 30, 2026
Unprompted review
Unison  - San Francisco logo

Reply from Unison - San Francisco

We are so glad to hear that you had such a positive experience. It's wonderful that Carlos was so helpful and responsive to your needs. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Unison payoff process

Jeff was wonderful to work with. He stayed in contact and clear communications on doing the remodel adjustment process. The closing paperwork is complete and ready way before we are scheduled to close escrow.

February 17, 2026
Unprompted review
Unison  - San Francisco logo

Reply from Unison - San Francisco

Thank you for sharing your experience with us. We are glad to hear that Jeff provided the clear communication and "full speed" service we aim for at Unison. It’s great to know Jeff had your paperwork finalized well ahead of your escrow date. Our goal is to ensure our customers feel supported and prepared for a smooth closing.

We wish you the very best in your next chapter!

Rated 5 out of 5 stars

Professional, Transparent, and Easy to Work With

My experience with Unison was very positive from start to finish.
Demetrios Frangoulis was professional, responsive, and clear in his communication, which made the entire process smooth and easy to understand. He took the time to explain how everything works, answered all of my questions patiently, and never made me feel rushed or pressured.

What stood out most was his transparency and organization. Everything was clearly laid out, expectations were set upfront, and there were no surprises along the way. The process felt well-structured, and I always knew what the next step was.
Overall, Unison does a great job of combining professionalism with a customer-focused approach. I would recommend them to anyone looking for a company that values clarity, honesty, and efficiency.

December 22, 2025
Unprompted review
Unison  - San Francisco logo

Reply from Unison - San Francisco

Thank you so much for taking the time to share such a detailed account of your experience! We are thrilled to hear that Demetrios provided the professional, transparent, and well-structured support we strive for at Unison.

It is our goal to ensure every customer feels informed and empowered throughout the process, so knowing that Demetrios' organization and clear communication made your journey smooth and stress-free is wonderful to hear. We truly appreciate your recommendation and are proud to have had the opportunity to assist you.

Rated 1 out of 5 stars

GARBAGE

This company is completely garbage. Save your equity and your ability to sell your home and protect your family. They are bad news

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible company…stay away and keep full control of your equity!!

This is a terrible company with a bunch of people who know NOTHING about real estate and they prey on people with even less knowledge than them.
They repeatedly sent me marketing information so I finally decided to look into this further as the concept was interesting and something I hadn’t seen despite doing real estate and finance for 30 years.
The first rep I spoke with never returned my calls and never provided the information he promised. I finally asked to be switched to another person. The 2nd person promised the world which was the first red flag. I proceeded with caution and after wasting my time for over 2 months, they said they couldn’t proceed because they couldn’t find enough comps…after they had already done 2 appraisals by appraisers they hired.
I have a 800+ FICO and significant equity, even according to their own appraisals but they apparently didn’t trust their own people and the whole thing was a complete waste of time.
I went to my bank and got a HELOC that took less than 3 weeks from start to finish and I have full control of it and don’t need to share anything with them.
Moral of the story is don’t waste your time nor give away your hard earned equity to these scammers.

December 20, 2024
Unprompted review
Unison  - San Francisco logo

Reply from Unison - San Francisco

Thank you for taking the time to share your experience. We understand how important timely communication and clear expectations are throughout the process. While we don’t manage the appraisal process directly, we recognize how appraisal outcomes can affect the overall experience and share your disappointment when challenges arise.
We’re continually working to enhance the way we support homeowners exploring options to access the equity in their homes. Although we weren’t able to assist in your individual case, we’re glad you found a solution that worked for you and wish you the best moving forward.

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