I received very good service today, with the agent, Storm, at customers service. It was quick response and understanding to my problem. It was solved in a satisfying way. Thank you
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I got answer the day after, and a nice mail with answer. I even got his name (Victor H.), with a message to write it in my new order so that my boy could get a nice surprise together with the new shoe... See more
Happy to report that Unisport replaced my purchase, which was broken in the post, within a week.......no hassle and without any further costs. :-)
Far under 24h after i sent my reclamation, i’ve already gotten an answer and the help i needed. Very fast and easy help i received from Storm. Great service!
Company details
Written by the company
Unisport har eksistert siden 1995 og er i dag Skandinavias største fotballbutikk på nett. Unisportstore.no ble lansert i 2012, da vi opplevde en stor etterspørsel fra norske forbrukere. I dag finner du alt av det nyeste og de mest populære fotballskoene, fotballdrakter og fotballutstyret fra utallige merker. Det store utvalget av alt innen fotballverdenen gjør at du stort sett alltid vil finne det du er ute etter, og ofte litt til. Hvis du registrerer deg til å få nyhetsbrevene våre, så er du blant de første til å få beskjed når det skjer noe spennende innenfor fotballverdenen, i tillegg til å få spesielle tilbud og rabatter i innboksen din.
Contact info
Bådehavnsgade 38, 2450, København SV, Denmark
- support@unisportstore.no
- unisportstore.no
4.5
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
I have never seen such service
I have never seen such service. It took one week and then had the order in my hand. Amasing. Maybe you have a job for me LOL
September 3, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
I ordered the black and yellow Man City…
I ordered the black and yellow Man City away shirt.. The size was correct :)
I loved it, and it arrived very quick! :)
September 3, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Ordered a nike drifit academy 25 kpz
Ordered a nike drifit academy 25 kpz, when the product arrived unfortunately the fabric has been damaged by abrasion/friction, and that the polyester threads have been pulled or torn. Contacted custumer support explaining that the product i received has been damaged and send a photos of the damaged product..After 1 day i got an email that they approved my claim and it will be refunded. Thanks to HUGO the customerservice agent who helped me..
September 3, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Thanks to Mikkeline at Unisportstore!
Thanks, Mikkeline at Unisportstore you gave super support and help!
September 2, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Quick response and good service from…
Quick response and good service from Lukas.
September 2, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
I got my answer really fast and the…
I got my answer really fast and the mail was proffesional and nice. The guy that helped me needs a raise
September 2, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Easy to find what I am looking for
Easy to find what I am looking for. Fast delivered home. Happy what I got
September 2, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Kit wasnt packed right
When i got the shirt and opened the package the shirt was just laying in the package with no other bag to secure the kit. The kit was laying like a mess inside the package. This made the kit name and number and even the whole shirt looked not good at all. Last time i ordered it was in a bag inside the package.
August 31, 2026
Unprompted review
Reply from Unisportstore.no
Hi,
We’re sorry to hear that your shirt arrived in a condition that didn’t meet your expectations. We understand your disappointment when the shirt was loose inside the package and arrived looking messy, especially since your previous order was packed in an additional bag.
We appreciate you bringing this to our attention. Proper packaging is important, particularly for shirts with a name and number printed on them, and we’re sorry that the presentation of your order was not as expected.
If the shirt or the print has been damaged or affected in any way, please feel free to reach out to our Customer Service team with your order number and photos. We’ll be happy to look into the situation and help you further.
Best regards,
Unisport
Takk for god hjelp og support og…
Takk for god hjelp og support og sluttresultat på klagen. Setter stor pris på det! Takk Mikkeline!
September 1, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 4-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Irene very helpful
I had some trouble with my shoes and they got destroyed after a short time and got extremely nice help by Irene
September 1, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Ordered a pair of shoes
Ordered a pair of shoes, apparently new balance shoes are small in sizes, even tho we sized up and went bigger than usual, the shoes where to small and had to be returned. As is normal when buying online, the return fee was too big and we wont be buying anymore from this site. We did order the shoes with one size up and it was good. But it should be clearer from the webpage that normal sizes wont fit.
August 13, 2026
Unprompted review
Reply from Unisportstore.no
Hi,
We’re sorry to hear that the New Balance shoes didn’t fit as expected, even after choosing a larger size. We understand how frustrating it is to go through the return process and then also have to pay a return fee.
We also appreciate your feedback regarding the sizing information on our website. We understand that it can be difficult to choose the right size when sizing varies between brands and models, and we’ll take your comments on board as we continue working to make our size guidance as clear and helpful as possible.
If you’d like us to take a closer look at your order or have any further questions, please feel free to reach out to our Customer Service team. We’ll be happy to help.
Best regards,
Unisport
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 4-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Great stuff
Very good! 5 working days delivery was a bit of a downside, but other than that it was all good!
August 28, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 4-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Fantastic.
August 28, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Excellent warranty claim process with…
Excellent warranty claim process with fast response times and a full refund. Albert did a fantastic job. Highly recommended!
August 27, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Great store in Oslo with knowledgeable…
Great store in Oslo with knowledgeable employees, combined with good online.
Competitive prices and fast deliveries.
July 21, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Was in a store called torahov sport in…
Was in a store called torahov sport in Oslo today, where they sell the same pair of shoes, they said that they have taken in many of these pairs for kids as they said the shoes vannverk both used on grass and artificial turf in their opinion. They said they would have taken them in if I had both them at their place and made a refund. I am therefore disappointed with your answer where you tolk me you won’t make a refund
August 17, 2026
Unprompted review
Reply from Unisportstore.no
Hej Ida,
Thank you for your review. We’re sorry to hear that you’re disappointed with the outcome of your complaint.
We understand your frustration, especially after speaking with another retailer who gave you a different assessment of the same model. We appreciate you sharing this additional information with us, as we always want to make sure that complaints are assessed as fairly and thoroughly as possible.
We would be happy to take another look at your specific case, including the information you received from the other retailer. Please send us your order number so we can locate your case and review it again.
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