I received very good service today, with the agent, Storm, at customers service. It was quick response and understanding to my problem. It was solved in a satisfying way. Thank you
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I got answer the day after, and a nice mail with answer. I even got his name (Victor H.), with a message to write it in my new order so that my boy could get a nice surprise together with the new shoe... See more
Happy to report that Unisport replaced my purchase, which was broken in the post, within a week.......no hassle and without any further costs. :-)
Far under 24h after i sent my reclamation, i’ve already gotten an answer and the help i needed. Very fast and easy help i received from Storm. Great service!
Company details
Written by the company
Unisport har eksistert siden 1995 og er i dag Skandinavias største fotballbutikk på nett. Unisportstore.no ble lansert i 2012, da vi opplevde en stor etterspørsel fra norske forbrukere. I dag finner du alt av det nyeste og de mest populære fotballskoene, fotballdrakter og fotballutstyret fra utallige merker. Det store utvalget av alt innen fotballverdenen gjør at du stort sett alltid vil finne det du er ute etter, og ofte litt til. Hvis du registrerer deg til å få nyhetsbrevene våre, så er du blant de første til å få beskjed når det skjer noe spennende innenfor fotballverdenen, i tillegg til å få spesielle tilbud og rabatter i innboksen din.
Contact info
Bådehavnsgade 38, 2450, København SV, Denmark
- support@unisportstore.no
- unisportstore.no
4.5
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
Quick and friendly help when barely used football shoes split open mid training.
July 20, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Very good service
Very good service. Unisport follows their policy and shows good customer care. Good help from Hugo.
August 3, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Super
Super. Fast and very reliable. Petter was the person who helped me, and I want to say thank you to him.
July 31, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Miss print on Jersey
I ordered a very expencive Norway players editidion jursey with print. You guys messed up with wrong number according to name..
did file a complain, they just started the reembursale. I would like them to try to make me sattesfied. The jursy is a bit tricky to Get a hold of.
July 29, 2026
Unprompted review
Reply from Unisportstore.no
Hei,
Takk for tilbakemeldingen, selv om den kun var på 1 stjerne.
Vi kan se at denne opplevelsen ikke var i tråd med våre vanlige standarder, og vi beklager dette.
Jeg har bedt om mer informasjon slik at vi kan forsøke å hjelpe deg med saken.
Vi ser frem til å høre fra deg.
Customer service was fantastic
Customer service was fantastic! Responsive and helpful in every way, thank you!
July 29, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Their willingnes to help
Their willingnes to help.
We ordered some shoes thats too tight..both my boys is flat feet and i asked for recommendations... and they send alot of options ... from cheaper to higher prices.
And I trust that I know what they talk about. We have ordered shoes.. cloth and all. Very good..! And keep it up gyes
July 16, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Fast answer from Sebastian
Fast answer from Sebastian, very good service
July 23, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Petter helped me a lot and was great !
Petter helped me a lot and was great !
July 14, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Good service
They made a mistake with my first order, and when i complained about that so were they wery helpfull and nice, and they fixed it wery quick. So the whole experience was wery quick and easy.
July 13, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 4-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
They were very nice and very helpful I…
They were very nice and very helpful I really recommend them
July 11, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
The order has taken three times as long…
The order has taken three times as long as promised. They offer no compensation, and do not opt for a quicker delivery. Basically they don’t treat their costumors as actual persons. I don’t recommend this company to anyone.
July 4, 2026
Unprompted review
Reply from Unisportstore.no
Hi,
Thank you for your review.
We are sorry to hear about your experience and apologize that the delivery time was longer than expected.
We understand the frustration when an order does not arrive within the estimated timeframe. We always aim to deliver as promised, but during periods with exceptionally high demand, delays can unfortunately occur.
We take your feedback regarding communication and customer experience seriously and will use it to improve our processes.
Kind regards,
Unisport
Great customer service
Victor at customer service expedited my complaint quickly, without any fuss - and completely to my satisfaction. Great service!
July 3, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
here is great offer and service
here is great offer and service , just buy here is safe and great. regards trond.
June 26, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Good expirience
The answer i got was reasonable, kind, and very helpful. My last expirience i had when my shoes broke down, was terrible. I didnt get the refund, and my expirience was not good. But this time, Hugo was really willing to do what he could to help me. Good service
July 2, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Quick answers from customer service.
Quick answers from customer service.
June 26, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Fast and efficient customer service—a…
Fast and efficient customer service—a guarantee that makes online shopping easier.
June 25, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
We would like to extend a big thank you…
We would like to extend a big thank you to Sarah at Unisport for the fantastic help and support she always provides. Sarah is incredibly friendly, professional, and service-minded, and she always goes above and beyond to find the best solutions.
June 24, 2026
Unprompted review
Reply from Unisportstore.no
Hei!
Tusen takk for den flotte 5-stjerners vurderingen!
Vi setter virkelig pris på tilbakemeldingen – det betyr mye for oss, siden vi bryr oss om opplevelsen din mer enn noe annet.
Takk igjen for at du handlet hos Unisport – vi står klare på sidelinjen neste gang du trenger hjelp med bestillingen din. ⚽️🙌
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