Unit4 Reviews 8

TrustScore 3.5 out of 5

3.4

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Company details

  1. Software Company
  2. Business to Business Service
  3. Software Vendor

Written by the company

Unit4 is an enterprise resource planning (ERP) software company serving mid‑market, people‑centric organizations. Our solutions bring together Financials, Procurement, Project Management, HR, and FP&A to help organizations work with real‑time data and make better‑informed decisions. We are in business for people and believe organizations do their best work when their people can focus on meaningful work. With more than 2,400 colleagues globally, Unit4 supports over 5,100 customers across industries, including professional services, nonprofit, and public sector. Learn more about Unit4: https://www.unit4.com/ Talk to us: https://www.unit4.com/contact-us


Contact info

3.4

Average

TrustScore 3.5 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good ERP System

Been using Unit4 for over 10 years and it’s been very reliable. It has improved a lot in recent years, more intuitive, flexible, and user-friendly.

May 6, 2026
Unprompted review
Rated 2 out of 5 stars

Unit 4 ERP Desktop and Web Versions

Desktop Citrix is always dropping out even when you are working in the application. It should have an 8 hour idle time applied to the software but frequently drops out. When logging tickets with Unit 4 workable solutions are rarely given and tickets are often closed down before a resolution is made. I have used Agresso and Unit 4 for the past 20+ years but the quality once offered is no longer there. The User Master File is is very clunky when setting up new users.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible system, fiddly and horrible non user friendly

I am continually astounded and frustrated by just how hard it is to use Unit 4. The company I work for use it for expenses, holidays, absences etc and every time I use this system it makes me HATE working for my company. It wastes so much of my time and causes so much frustration. Expense claims are rejected without any guidance as to what needs to be rectified. You enter form info and save a draft and then it doesn't save the form so you are continually repeating effort. And system doesn't even prompt you if you haven't added required documents. Seriously, it's a joke how fiddly and nonuser friendly it is. Help function is useless too.

February 15, 2025
Unprompted review
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