first time needing my warranty. Major electrical problems. Took it to the dealer and United covered it with 1 phone call from the service dept.
Company replied
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See what reviewers are saying
Terrible. Delayed repairs and looked for any reason to deny repair. Two weeks my car has been at the dealership, no rental car and refusal to approve what the dealership says should be covered. Purcha... See more
My Transmission went out with catastrophic failure, needed a brand new transmission which totaled over $8,000.00 I purchased a United Car Care extended warranty with my used 2016 Lincoln MKX, and Uni... See more
Company replied
Had a bad shaking problem in steering wheel took it and had set of new tires put on it because they where down to the of replacing. Bout a month or so later problem came back to it to dealer and had... See more
Company replied
Company details
Written by the company
United Car Care vehicle service contracts offer reliable protection at an affordable cost, which is exactly what consumers want when looking for mechanical protection for their vehicles. Our product is backed by an A-rated insurer, thus providing our contract holders with the utmost security. United Car Care has earned an A+ rating with the Better Business Bureau, which speaks to the way we do business—with integrity. We are proud of the fact that we have had over a million satisfied customers as well as many long-time relationships with our dealers and agents. These relationships are a true testimonial to United Car Care’s core values: quality, dependability, and customer service.
Contact info
5700 S Quebec St, 80111, Greenwood Village, United States
- (800) 571-6412
- unitedcarcare.com
4.1
Great
170 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
United car care extended warranty
I got a used car for my son and they mentioned United car care as an extended warranty. Even though I was hesitant at first, I was glad I bought it because the engine in the car died after just a few months! I called united car care and they were honest about everything and helpful throughout the process.
January 9, 2020
Unprompted review
Amazing company!
United Car Care has been amazing all around and has saved us so much time and money. I would definitely recommend this company to anyone.
December 31, 2019
Unprompted review
Consumer BEWARE
Consumer BEWARE! United Car Care is a contract administrator for Car Shield vehilcle warranties. Two claims denied. No process to appeal, review or mediate resolution. Don't purchase Car Shield or any insurance which used United Car Care. No coverage for what we paid for. These two companies do not deserve a one star.
December 21, 2019
Unprompted review
My United Car Care Experience
My experience with United Car care has been positive. I purchased an extended warranty from them and when my car needed an emergency repair, they quickly helped me file a claim and get the mechanical issue fixed. I highly recommend!
December 18, 2019
Unprompted review
I am so happy I got my extended warranty
I am so happy I got my extended warranty from United Car Care. It really saved me so much money. I don't know what I would have done if I didn't get it. I am so pleased with my experience so far. I have had a couple repairs that would have broke me if I didn't have this extended warranty. I have saved a few thousand dollars so far and it means so much, especially right now around christmas because I can really give what I want to my loved ones. Thanks so much, UCC!
December 9, 2019
Unprompted review
Complete scam
Complete scam - my engine blew at only 34,000 miles and they denied the claim. They couldn't find a legitimate reason to deny the claim, so they went digging through my social media profile to try to find pictures of me "racing" (which I wasn't) and find unrelated excuses like upgraded my tires from the OEM Continental tires to nicer Michelin Pilot Sport (an OEM quality tire) in the same exact size. Total con artists, this warranty isn't worth the paper it's written on. I had the Gold contract for what it's worth. Don't count on them honoring the warranty if the repair is expensive, they have a team trained to find technicalities to get out of their responsibility.
December 26, 2018
Unprompted review
The coverages sold to me over the phone…
The coverages sold to me over the phone are not the same as the contact they listed milage wrong in the contract and denied a claim for a part that in the phone conversation said would be a covered part.
The adjuster trying to claim pre existing when it is not they take 3600.00 for a warranty and easily will say this just to not pay the claim
They are after your money and don't pay claims
October 25, 2018
Unprompted review
Wouldn't recommend ANYONE to use United…
Wouldn't recommend ANYONE to use United Car Care. They don't stand by what they advertise. Their customer Service is offending and rude. Their adjusters are not professional and aren't worried at all about their customers safety when it comes to the vehicles their company claims to cover.
BOTTOM LINE: United Car Care warranty services are atrocious.
DO NOT purchase United Car Care Warranties. You'll be wasting your money. Buy a quality warranty services else where.
April 2, 2018
Unprompted review
WORST CUSTOMER SERVICE
Pathetic experience with the customer service. Wasted 1 hour trying to explain why I don't need the insurance and they just don't want to cancel your insurance. It's a huge scam. The moment you mention that you want to cancel the insurance, they start offering 'loyalty bonuses' to reduce the premiums. Do yourself a favor and get your insurance from someplace else.
March 28, 2017
Unprompted review
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