This company doesn't seem to exist any…
This company doesn't seem to exist any more
Every phone number I get points to a company called Capify, even the phone number of UMS's website.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
At United Merchant Services we’ve been saving business owners money for the last 8 years. In fact, on average we manage to save our merchants around £1,800 compared to our competitors. United Merchant Services Limited allows small and medium-sized businesses to receive low prices and excellent service for their credit card processing needs. Large companies have always been able to secure low prices for their card processing. Now we are able to provide this same low pricing and service to small and medium-sized businesses along with additional benefits such as the ability to get up to £500,000 in working capital for your business against its future credit/debit card sales from your customers.
Floor 7, Station House, WA14 1EP, Altrincham, United Kingdom
This company doesn't seem to exist any more
Every phone number I get points to a company called Capify, even the phone number of UMS's website.
Have dealt with Matt since day one and I have to say he has gone above and beyond for us since we transferred over from Worldpay. He has saved our business a small fortune in fee's per month and the initial set up was a doddle! Really easy. He tailored our package to meet the businesses needs, and even changed them around for us upon request. He was able to offer us the next day clearance service on the daily takings which really helps for a small business and our cash flow needs. 10/10! Matt
Top service and Communication from Jennie Winkley, she has gone above and beyond what was expected of her to get everything sorted. Highly recommend.
Recently tried to change my address details and had sent several emails to First Data unsuccessfully, got hold of the team at United merchant Services and they went out of their way to make sure the relevant changes were made to our account amongst other issues being addressed. Many thanks to Cameron and Matthew for assisting me.
First class , professional and efficient service- Thank you to Matthew!

Reply from United Merchant Services
Excellant customer service and a pleasure to deal with.

Reply from United Merchant Services
Sold business and transferred to new owner with no problems

Reply from United Merchant Services
Very friendly and confident service really helpful with all my questions and after service is excellent

Reply from United Merchant Services
I wish I could rate this company higher I've had fantastic service from the beginning as I opened my own new buisness and still have had no problems with their service I dealt with an employee named Peter and he was 5* look forward to many more years with this company :)

Reply from United Merchant Services
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.