United Merchant Services Reviews 10

TrustScore 2.5 out of 5

2.4

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Company details

  1. Card Processing Service

Information provided by various external sources

At United Merchant Services we’ve been saving business owners money for the last 8 years. In fact, on average we manage to save our merchants around £1,800 compared to our competitors. United Merchant Services Limited allows small and medium-sized businesses to receive low prices and excellent service for their credit card processing needs. Large companies have always been able to secure low prices for their card processing. Now we are able to provide this same low pricing and service to small and medium-sized businesses along with additional benefits such as the ability to get up to £500,000 in working capital for your business against its future credit/debit card sales from your customers.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Brilliant Service from start to finish! Great Company.

Have dealt with Matt since day one and I have to say he has gone above and beyond for us since we transferred over from Worldpay. He has saved our business a small fortune in fee's per month and the initial set up was a doddle! Really easy. He tailored our package to meet the businesses needs, and even changed them around for us upon request. He was able to offer us the next day clearance service on the daily takings which really helps for a small business and our cash flow needs. 10/10! Matt

October 2, 2019
Unprompted review
Rated 5 out of 5 stars

Recently tried to change my address …

Recently tried to change my address details and had sent several emails to First Data unsuccessfully, got hold of the team at United merchant Services and they went out of their way to make sure the relevant changes were made to our account amongst other issues being addressed. Many thanks to Cameron and Matthew for assisting me.

June 8, 2017
Unprompted review
Rated 5 out of 5 stars

Colin James Hairdressing

First class , professional and efficient service- Thank you to Matthew!

November 29, 2016
Unprompted review
United Merchant Services logo

Reply from United Merchant Services

Hi Jody,

Thank you so much for the great review. There's nothing better than a customer valuing our customer service and we really do hope that everything was made easy for you and that your business continues to flourish. If you ever need anything, please just let us know!

Kind Regards
United Merchant Services

Rated 5 out of 5 stars

United Merchant Services

Excellant customer service and a pleasure to deal with.

November 25, 2016
Unprompted review
United Merchant Services logo

Reply from United Merchant Services

Hi Michele,

Thank you for the great review. We're glad that you received excellent customer service and we hope that your business now continues to grow! If you have any other questions, please don't hesitate to get in touch.

Best Wishes
United Merchant Services

Rated 5 out of 5 stars

Always friendly & hepful

Sold business and transferred to new owner with no problems

September 14, 2016
Unprompted review
United Merchant Services logo

Reply from United Merchant Services

Hi Bridget,

Thank you so much for the review. It's great to see that everything was made easy for you and our service was always up to scratch! If you ever need anything else, please just let us know.

Kind Regards
United Merchant Services

Rated 5 out of 5 stars

Excellent srevice

Very friendly and confident service really helpful with all my questions and after service is excellent

September 2, 2016
Unprompted review
United Merchant Services logo

Reply from United Merchant Services

Hi Nicola,

We really appreciate the great review and it's so good to see how well you value our service. We hope that your business keeps on growing and that if you need anything else, don't hesitate to get in touch!

Kind Regards
United Merchant Services

Rated 5 out of 5 stars

Amazing company to deal with

I wish I could rate this company higher I've had fantastic service from the beginning as I opened my own new buisness and still have had no problems with their service I dealt with an employee named Peter and he was 5* look forward to many more years with this company :)

September 2, 2016
Unprompted review
United Merchant Services logo

Reply from United Merchant Services

Hi Louise,

We can't thank you enough for the great review - It's really good to see how good your account manager was and the quality of service you received was 5*! We hope that your business keeps on growing and if you ever have any questions, please just let us know.

Best wishes
United Merchant Services

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