Units was a great company to work with during a huge move for us. We had to pack up two 16 foot containers at different times. The drivers always showed up promptly, professionally and kind. The w... See more
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Omg Denise was amazing she help me and my family her patience with us being new to the city and all was outstanding I would definitely recommend her help to everyone my husband was more happier than m... See more
They were so easy to work with! The unit was delivered promptly & worked great for our move. We will definitely use them again for any storage needs!
My experience has been wonderful so far. We used the Charlotte location. I was in touch with Denise but booked it with Tania. They were both extremely helpful and so nice. The best thing about my expe... See more
Company details
About UNITS® Moving and Portable Storage - UNITS of Charlotte
Written by the company
The introduction of portable storage containers revolutionized the storage and moving industry by providing consumers and businesses with a variety of options, greater flexibility, and the ultimate in convenience to meet specific individual needs.
Established in 2004, American-owned and operated UNITS® has earned a reputation for providing competitively priced services and excellent personal customer service focused on relationship building.
UNITS® Moving and Portable Storage's national network services over 500 cities in North America and offers clean, climate-controlled, and conveniently located sales and storage facilities.
Contact info
4690 Polo Gate Blvd., 28216, Charlotte, NC, United States
- 704-523-7770
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Outstanding experience with UNITS…
Outstanding experience with UNITS Moving and Portable Storage! The entire process was seamless, professional, and stress-free. Heather was absolutely incredible , friendly, responsive, and truly dedicated to making sure everything went perfectly. Her communication and customer service were top-notch, and she made what could have been a stressful move feel easy. If you want a company that genuinely cares about its customers, UNITS is the way to go. Highly recommend!
Great customer service
Omg Denise was amazing she help me and my family her patience with us being new to the city and all was outstanding I would definitely recommend her help to everyone my husband was more happier than me lol
I had an amazing experience at the…
I had an amazing experience at the storage facility thanks to Denise. She was incredibly helpful, professional, and patient throughout the entire process. Denise took the time to answer all of my questions and made sure I understood everything clearly. Her friendly attitude and willingness to go above and beyond really stood out. Customer service like hers is hard to find these days! If you need storage, I highly recommend this location and definitely ask for Denise. She truly made the whole experience easy and stress-free!
Denise was very helpful
Denise was very helpful, made sure the experience was amazing.
They were so easy to work with
They were so easy to work with! The unit was delivered promptly & worked great for our move. We will definitely use them again for any storage needs!
Highly recommend for moving and/or storage
Units was a great company to work with during a huge move for us. We had to pack up two 16 foot containers at different times. The drivers always showed up promptly, professionally and kind. The way they maneuver the pods is seriously so impressive too and fun to watch.
Guy, Heather and Kilesha at the main offices were also very helpful throughout the process.
They stored our belongings safely for almost 7 months, then drove them 3.5 hours down to our new home for drop off and pick up. If you need help storing or moving items, I would highly recommend!
Excellent Customer Service
My experience has been wonderful so far. We used the Charlotte location. I was in touch with Denise but booked it with Tania. They were both extremely helpful and so nice. The best thing about my experience was the gentleman that brought the unit to our home. His name is Dakota. He was amazing. I can't even put it into words. He deserves a big raise and he is definitely an asset to your company
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