UNITS® Moving and Portable Storage - UNITS of St. Louis Reviews 

31
TrustScore 4.5 out of 5

4.7

4347 Green Ash Drive, 63045 Earth City, MO, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have rented two units -pods during our move from one home to another ( within same city) where we stored our furniture and stuff in the pods for a period of 3-4 months before we moved to our next... See more

Rated 5 out of 5 stars

Overall, UNITS of St. Louis was the perfect experience. They had the best price that I was able to find anywhere and their communication and execution exceeded my expectations. The unit itself was ext... See more

Rated 5 out of 5 stars

Chris and Mike run a fantastic company. They are reliable and always are willing to go the extra mile. They always answered our phone calls or returned our call immediately. Very very pleasant and... See more

Rated 5 out of 5 stars

We are a nonprofit relocating to a new office building. We hired Units to help us with storage while we prepared for the big move. They couldn't be easier to work with! Everyone was very professional,... See more


Company details

  1. Moving Company

About UNITS® Moving and Portable Storage - UNITS of St. Louis

Written by the company

Move. Store. More. with UNITS Moving & Portable Storage

The introduction of portable storage containers revolutionized the storage and moving industry by providing consumers and businesses with a variety of options, greater flexibility, and the ultimate in convenience to meet specific individual needs.

Established in 2004, American-owned and operated UNITS® has earned a reputation for providing competitively priced services and excellent personal customer service focused on relationship building.

UNITS® Moving and Portable Storage's national network services over 500 cities in North America and offers clean, climate-controlled, and conveniently located sales and storage facilities.

Contact info

  • 4347 Green Ash Drive, 63045, Earth City, MO, United States

  • 636-206-7055

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(31)

84 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer Service Beyond Compare

Units helped me with a very tricky double move and the customer service was 2nd to none. I wouldn't suggest anyone else for your moving needs. Thank you guys for making a difficult time a little less overwhelming.

June 1, 2023
Rated 5 out of 5 stars

The right way to move which always gives you the best experience !

I have rented two units -pods during our move from one home to another ( within same city) where we stored our furniture and stuff in the pods for a period of 3-4 months before we moved to our next home!
Chris and Mike are most wonderful kind hearted persons to work with ! They keep clients interests first and are ultra flexible and work hard to accommodate the client’s choices !
Go for Units pods storage ….You will not only have a successful moving done but you will get it done with all smiles!!!!

September 5, 2023
Rated 5 out of 5 stars

Units is a great organization

Units is a great organization. I had some damage in my basement bedroom that resulted in me needing to recarpet the basement and I ultimately chose to recarpet the entire house. 'Units' to the rescue! With all that work I needed to practically empty the entire house. The 'Units' team delivered and set up a unit in my driveway. It made it so easy to empty the contents of the house so that the new carpet could be laid throughout the house. The only 2 rooms that weren't being recarpeted were the dining room and living room. I was able to box up the majority of the contents and store it in the 'Unit'. It saved so much time and money because if I had to put everything in storage it would have taken a longer time and the items would not have been available to me. With the 'Unit' in the driveway I was able to easily get clothes and other items I needed out of the 'Unit' whenever I needed them. It took almost 2 weeks for the carpet company to tear up the old carpet and lay the new carpet. The entire process was difficult but it would have been 10 times harder without the 'Unit' in my driveway. 'UNITS' was a life saver as I had access to all my belonging right in my driveway. It was all secured with the locking system on the unit so I did not have to worry about my belongings. When the carpet was all complete and the house put back together it was easy for me to unload my belongs and return them to their proper location. The 'Units' team was fabulous in delivering and picking up the Unit. I can't express enough what an absolutely positive and flawless experience this was. My house was emptied except for major furniture into the Unit and my garage. I am so very grateful to the Unit team as they were wonderful to work with and the cost was very reasonable.

May 15, 2023
Rated 5 out of 5 stars

Overall

Overall, UNITS of St. Louis was the perfect experience. They had the best price that I was able to find anywhere and their communication and execution exceeded my expectations. The unit itself was extremely clean and they were able to fit it into kind of an awkward spot that I needed it to go in order to not block our garage. If I could give more than five stars, I would.

September 18, 2023
Rated 5 out of 5 stars

Highly Recommend!

We are a nonprofit relocating to a new office building. We hired Units to help us with storage while we prepared for the big move. They couldn't be easier to work with! Everyone was very professional, the drop-off of the units was a breeze, and the units themselves kept our items protected from the weather. Highly recommend for your storage needs!

September 5, 2023
Rated 5 out of 5 stars

The customer service was perfect

The customer service was perfect. I called and got taken care of for drop off and removal of the unit was within 24 hours of phone call. The lady I spoke to was so personable also which isn't always the case now.

August 1, 2023
Rated 5 out of 5 stars

It was a great experience all the way…

It was a great experience all the way around, from talking with staff ordering the right unit, to the amazing delivery and pick-up. You made our life so much easier, during an already busy renovation time, having the unit next to our home, being able to just move items in and out and not having too drive too a self storage unit, made it so much easier. My Thanks to everyone, we definitely encourage everyone to use Units you won't regret it 🤗

June 24, 2023
Rated 5 out of 5 stars

Locally owned and operated family business

First off, this is a business that is family owned and operated locally. Everything was just as they said it would be. The units themselves were clean and looked like they were fairly new. Units came when they said they would. Pickup was easy as they only needed a 1 day notice when I called. I would highly recommend this business to anyone needing to move or store your treasured items.

January 2, 2023
Rated 5 out of 5 stars

Excellence and Reliability

All aspects of working with Units moving and storage were excellent. My realtor recommended Units, so I visited their facilities in Earth City. Clean, modern warehouse storage and excellent storage units.

All of the personnel I interacted with are professional and easy to work with. Scheduling was very accommodating and commitments were met.

The movers I used for loading and unloading furniture confirmed that Units was by far the highest quality and most dependable storage container supplier.

September 22, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look