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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional support, helpfulness, and professional yet friendly approach. Many appreciate the detailed guidance provided throughout various processes, making complex tasks feel straightforward and stress-free. The customer service is frequently highlighted as outstanding, with people noting the team's efficiency, clear communication, and dedication to resolving issues promptly. Reviewers also found the overall user experience to be smooth and easy, often attributing this to the app and the comprehensive service received.

What people talk about most

Staff

Consumers consistently express high satisfaction with the staff, highlighting their professionalism,... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's helpfulness and guidance... See more

User experience

People report positive experiences with the user experience. Customers consistently praise the helpful and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently describe the service as... See more

Application

Clients share positive opinions on the app, with many expressing gratitude for the assistance received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've loved my time here at UniUpp. The staff, from day one has been incredibly supportive/pushing us to excel, inspiring and really feels like a FAMILY – everyone wants the students to succeed. I love... See more

Company replied

Rated 5 out of 5 stars

Uni Upp has been a true blessing on my journey to university. Their process is fast, smooth, and so well-organized—they genuinely take care of everything, making it all feel so easy. They pay attentio... See more

Rated 5 out of 5 stars

It's amazing and highly professional the way you're being treated with curtesy and kindness. Every single person I've spoken to from Dr Salman, Sadiya to mention a few.. have taken time to explain in... See more

Company replied

Rated 5 out of 5 stars

I rate UniUpp as a 5 star. I could even give them more above 5 star if it was available. They were truly amazing in handling my university applications to study BSc honours in Computing. They guided m... See more


Company details

  1. University
  2. Educational Consultant

Written by the company

A Better Way Into University - we help learners across the UK secure their university spot regardless of background or qualification


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

It was a good experience for me

It was a good experience for me, excellent service, left me in no confusion about any matter regarding the course I was interested in, very polite staff and good service.

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

I honestly couldn’t be more grateful…

I honestly couldn’t be more grateful for UniUpp. They were incredibly helpful, patient, and responsive throughout the entire process. Anytime I had a question or needed guidance, they got back to me quickly and made everything so much easier to understand.

I’m genuinely so thankful for their support — they went above and beyond, and I truly appreciate the effort they put into helping me. I’m eternally grateful and would definitely recommend UniUpp to anyone who needs reliable and friendly academic support.

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

 Great service

Very kind to see lovely team has a lot of patience and grateful following up 
Christine and Sadia are very supportive and kind ⭐️⭐️⭐️⭐️⭐️

November 27, 2025
Unprompted review
Rated 5 out of 5 stars

I rate UniUpp as a 5 star

I rate UniUpp as a 5 star. I could even give them more above 5 star if it was available. They were truly amazing in handling my university applications to study BSc honours in Computing. They guided me all the way providing me with detailed answers of what to say and not to say. They also supported me with my application with student finance giving me a peace of mind through out. I highly recommend anyone thinking of university studies, to get in touch with UniUpp. Excellent guidance with them

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

My Journey to a degree

The staff have guided me through my whole experience with patience and have been extremely helpful with all aspects of securing a place at University. All queries have been answered and they made me feel at ease with everything. They gave me advice, which made the admissions a lot smoother and I have now been offered a place on my chosen degree. This journey has just started but I have been assured that I will be given all the necessary support with my course. The staff are friendly and supportive and I would recommend UniUpp to everyone.

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

First of all

First of all, I want to say thank you for all team of Uniupp, and in spacial to Christine.

Your service was been a key for my Uni addmison.

Thank you

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Overall

Overall, the experience was tremendously pleasant. Christine and John were very professional and produced a service that allowed me to easily navigate through the courses requirements as well as finalise my application to the course I wanted to attend. I have 0 complaints and nothing but positive feedback. I heavily appreciate the clarity they provided as well as support.

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Christine was very helpful with the…

Christine was very helpful with the process of applying to study my business degree, I would 100% recommend UniUpp for anyone looking to get back into education smoothly

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

This has been a journey made simple and…

This has been a journey made simple and a dream come true, that my university admissions has gone through with little effort. Amazing admission team. Great job!!! All the phone calls and follow up by the admission team has finally paid off. Thanks a lot.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

My experience

My experience with UniUpp was absolutely incredible. I never thought I would be going to university with my grades. I’m so great full for everyone helping me and I’m so excited for my journey to begin. special thanks to Christine with guiding me with every step.

October 30, 2025
Unprompted review

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