I used the service to translate a birth certificate from Spanish to English. What I liked the most is how fast you respond to the emails and the price for service is not bad at all. USCIS solo necesit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First of all thanks for your system, great people, and their dedication to making it happen for us clients that needs these documents fast and accurately … You guys were patient despite some our... See more
Company replied
Moderate to good quality translation service. I know the language so I was able to give suggestion. One English typo. One additional detail that was not in the transcript was added, but for good inten... See more
Easy and quick to use. Website could be better to request quote like a link be visible on home page. Whhatsapp chat doesn't work either. I have had several documents translated certified notorized. Ve... See more
Company replied
Company details
Information provided by various external sources
Universal Translation Services is a professional translation company which offers accurate translation services, efficient localization and DTP services. With offices in US and Spain, we always have native translators available for just about any task, from and into any language. We are working around the clock and we have the best rates in the industry, including for certified translations for USCIS or any other US institution.
Contact info
80 S.W. 8th Street, suite 2000, 33131, Miami, United States
- (305) 447-7110
- info@universal-translation-services.com
- universal-translation-services.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service is Great and so are…
Customer service is Great and so are the translators. Thank you!
Didn’t met timeframe
Didn’t met timeframe. I had an appointment with USCIS and didn’t have a document I paid for by the time they promised to send it. And when I request refund they started telling me that I didn’t reply however I didn’t get any letters! Nothing. They are not responsible at all.
Great experience and translation.
There was a text in a picture / photo…
There was a text in a picture / photo that wasn´t translated!
Was told a hard copy cannot be provided…
Was told a hard copy cannot be provided even though DMV does not accept digital copy.
It was great Job, keep going like that
They did great customer service, they kept me in touch in Evert Step in the translation and they worked quickly.
It takes longer than 24 hours. They never tell you that if they make…
They never tell you that if they make mistakes and you need corrections, you need to wait another 24 hours for a correction. That was disappointing because I needed it in 24 hours.
Great and fast
Fast and through
Universal Translation Services delivered a professional and expedient translation of my diploma for employment purposes. Their fair pricing was appreciated and I am grateful for their prompt and efficient service.
Great work
Universal translations service is very reliable, responds to queries on time and does translations on time as well.
Passport renewal
I had to get a short doctors letter translated from English to Spanish in order to renew my passport. Universal Translation service was very responsive and efficient in getting my letter quickly translated with official stamp.
Very fast and trustful
Very fast and trustful, and you can do it from home , I needed for Imigration and am very happy it worked quickly and perfectly. Thank you ! I really recommend
Worst service I ever seen!
This app forces you to give a star, they need an upgrade for -10 stars. This company offers the WORST translation service that I've seen in my life. I had a bad feeling since I ask for the quote. It was about $500, so we decided to excluded a document, and the new quote was higher. Less documents higher price. We tried again and the final quote was $10 less than the first. However, I needed the translations and approved this quote. The translations were sent on time, but I should say that it if they were made by a person, this person never has written in English in his life. There were words that does not exist in English, and the mistakes were massive. I believe that Google translate could make it better. Eleven documents with errors that were beyond of the reasonable typos or mistakes. Any consideration about date format. We asked for a refund and they said that they never turn money back despite the translation are worthless and the time that you waste trying to find an answer. They said that my translation will be assigned to an experienced translator. That means that the previous was a rookie or a Google translate website. I spent a whole day highlighting all the mistakes, and despite the complaint they never turned the money back. The final translations were sent 2 weeks later, but definitely I'm not going to waste more time on reviewing them.
Fast and reliable service
Fast and reliable service. Friendly responses and helpful. Overall great! Have recommended to friends and family who have also used this.
Excellent speed
Excellent speed, accuracy,and timeliness. They definitely helped me out of a bind!!
We've used you folks before on several…
We've used you folks before on several different occasions, and your work is stellar, professional and so concise, not to mention consistent! Your website is SO user-friendly, and the way that you send us back the translations couldn't be more hassle-free.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








