Universal Translation Services Reviews 1,713

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I used the service to translate a birth certificate from Spanish to English. What I liked the most is how fast you respond to the emails and the price for service is not bad at all. USCIS solo necesit... See more

Rated 5 out of 5 stars

First of all thanks for your system, great people, and their dedication to making it happen for us clients that needs these documents fast and accurately … You guys were patient despite some our... See more

Company replied

Rated 4 out of 5 stars

Moderate to good quality translation service. I know the language so I was able to give suggestion. One English typo. One additional detail that was not in the transcript was added, but for good inten... See more

Rated 5 out of 5 stars

Easy and quick to use. Website could be better to request quote like a link be visible on home page. Whhatsapp chat doesn't work either. I have had several documents translated certified notorized. Ve... See more

Company replied

Company details

  1. Translator
  2. Association or Organization

Information provided by various external sources

Universal Translation Services is a professional translation company which offers accurate translation services, efficient localization and DTP services. With offices in US and Spain, we always have native translators available for just about any task, from and into any language. We are working around the clock and we have the best rates in the industry, including for certified translations for USCIS or any other US institution.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Didn’t met timeframe

Didn’t met timeframe. I had an appointment with USCIS and didn’t have a document I paid for by the time they promised to send it. And when I request refund they started telling me that I didn’t reply however I didn’t get any letters! Nothing. They are not responsible at all.

June 27, 2023
Rated 5 out of 5 stars

Fast and through

Universal Translation Services delivered a professional and expedient translation of my diploma for employment purposes. Their fair pricing was appreciated and I am grateful for their prompt and efficient service.

June 14, 2023
Rated 5 out of 5 stars

Great work

Universal translations service is very reliable, responds to queries on time and does translations on time as well.

June 3, 2023
Rated 5 out of 5 stars

Passport renewal

I had to get a short doctors letter translated from English to Spanish in order to renew my passport. Universal Translation service was very responsive and efficient in getting my letter quickly translated with official stamp.

June 3, 2023
Rated 1 out of 5 stars

Worst service I ever seen!

This app forces you to give a star, they need an upgrade for -10 stars. This company offers the WORST translation service that I've seen in my life. I had a bad feeling since I ask for the quote. It was about $500, so we decided to excluded a document, and the new quote was higher. Less documents higher price. We tried again and the final quote was $10 less than the first. However, I needed the translations and approved this quote. The translations were sent on time, but I should say that it if they were made by a person, this person never has written in English in his life. There were words that does not exist in English, and the mistakes were massive. I believe that Google translate could make it better. Eleven documents with errors that were beyond of the reasonable typos or mistakes. Any consideration about date format. We asked for a refund and they said that they never turn money back despite the translation are worthless and the time that you waste trying to find an answer. They said that my translation will be assigned to an experienced translator. That means that the previous was a rookie or a Google translate website. I spent a whole day highlighting all the mistakes, and despite the complaint they never turned the money back. The final translations were sent 2 weeks later, but definitely I'm not going to waste more time on reviewing them.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

We've used you folks before on several…

We've used you folks before on several different occasions, and your work is stellar, professional and so concise, not to mention consistent! Your website is SO user-friendly, and the way that you send us back the translations couldn't be more hassle-free.

May 29, 2023

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