Universalaquatics Reviews 1

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.2

Average

TrustScore 3 out of 5

1 review

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I made a order for live stock and a few…

I made a order for live stock and a few other items on the 24th of July it’s now the 31st not only have I not received my order the owner when I called lied at first and said it had been dispatched which is confirmed when I called the shipping company and they said they had never received anything so I then said to the shipping company the owner mentioned their was a fault within the shipping companies tracking system which again was a lie because I was informed by the shipping company that in order to send an item you need a sticker which contains the tracking number so evidently I’ve been lied to the whole time and then to top it off when trying to contact them after speaking to him and letting him know I knew something wasn’t right with the whole situation and he also said a third company was dealing with the order which makes no sense because at no point was any tracking number or tracking sticker ever made.

JUST WANTED TO BRING TO ANYONES ATTENTION WHO IS ORDERING FROM THIS COMPANY BECAUSE IVE BEEN LIED TO ORDER WAS NEVER EVEN SHIPPED ALSO NO TEACE ON TRUST PILOT WHICH AUTOMATICALLY RANG ALARM BELLS BUT I TRUSTED IT BECAUSE IT WAS ON CLEARPAY SO PLEASE BE CAREFUL WHEN USING THIS COMPANY.

July 24, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look