So have emailed two times now a week apart trying to find out why I haven't received a confirmation email or tracking . Money has been taken from my account but nothing to show that im actually going... See more
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See what reviewers are saying
Really good product at a decent price point. I've been using it 3 times a week for a few weeks and I have noticed a subtle reduction in the amount of redness in my cheeks, which is promising. My teena... See more
I received my mask and it was faulty, tried to contact universal glows support, had no reply after about 3 emails, tried the online chat and still took a very long time between responses, I eventually... See more
LED Light Therapy Mask This product is absolutely fantastic. Not just for young people, I am in my 60s and I have really noticed a difference in my skin. The texture of my skin is softer and pigmen... See more
Company replied
Company details
Written by the company
Universal Glows is your go-to destination for glow-boosting, at-home skincare tools designed to deliver real results—without the complicated routines. Based in Melbourne, Australia, we offer a curated range of non-invasive beauty devices that smooth, sculpt, and brighten all skin types, tones, and ages. Whether you’re targeting peach fuzz, dullness, fine lines, or breakouts, our tools are here to help you level up your skin glow—right from the couch. From sonic dermaplaners to LED light therapy and microcurrent devices, every Universal Glows product is designed with simplicity, safety, and results in mind. We’re proudly fuss-free and skin-inclusive, offering skincare devices that are easy to use, beginner-friendly, and backed by glowing customer reviews. No appointments. No filters. Just better skin, at home. Shop our bestsellers like the LumiPore Pro and our Microdermabrasion Kit, loved by over 10,000 customers Australia wide. With fast Australian shipping, accessible price points, and real support from a team that cares, Universal Glows is skincare made for everybody, every day.
Contact info
Melbourne, Australia
- contact@universalglows.com
- universalglows.com
I haven’t received my goods, no response to emails
I haven’t received my goods, I emailed twice no response not very good, if someone could let me know where my mask is that would be great
April 11, 2022
Great gadget
I purchased my universal glows for myself and one each for my two daughters. We all love the light treatment and find the device comfortable to wear.
March 9, 2022
Terrible
Terrible. I placed an order 2 weeks ago and have received no order and no correspondence from the company. I have written to them twice with no response. Avoid ordering from here.
March 3, 2022
Would recommend
Really good product at a decent price point. I've been using it 3 times a week for a few weeks and I have noticed a subtle reduction in the amount of redness in my cheeks, which is promising. My teenage daughter has been using the blue light setting for acne and has seen similar subtle results, her skin definitely seem less angry and inflamed. Looking forward to seeing results from longer term regular use
February 19, 2022
Scam
So have emailed two times now a week apart trying to find out why I haven't received a confirmation email or tracking . Money has been taken from my account but nothing to show that im actually going to receive anything . Beyond disappointed as this was a gift for my girlfriend . Clearly a scam don't buy anything from this company
February 15, 2022
Arrived quickly via Sendle
Arrived quickly via Sendle
As it’s a gift for my daughter I haven’t opened it
I’m sure she’ll love it as she’s been struggling with adult acne and I’m sure her overall skin condition will improve using this product
November 3, 2021
Reply from Universal Glows Pty Ltd
❤️❤️
Reply from Universal Glows Pty Ltd
Hi Deb. Thankyou for your review.
Its been over two weeks still waiting…
Its been over two weeks still waiting for my order. Also the advertising is very misleading as its advertised as special untill midnight but that $99 is the price...
November 1, 2021
Reply from Universal Glows Pty Ltd
Hi Munu, we apologise for the delay with your order. Once our orders are dispatched we are no longer in control of the delivery systems. Despite the delay, it is showing your shipment has been delivered. Thankyou
Mask arrived quickly
Mask arrived quickly. Only been using for a couple of weeks, so can't really give review on mask yet. Very relaxing, nod off every time i use it!
November 1, 2021
Reply from Universal Glows Pty Ltd
Hey Linda, we’re so glad to be apart of your skincare routine.
LED Light Therapy Mask
LED Light Therapy Mask
This product is absolutely fantastic. Not just for young people, I am in my 60s and I have really noticed a difference in my skin. The texture of my skin is softer and pigmentation spots are less noticeable. I've even been out without foundation on, which I would never have done before. It's also relaxing. I put a guided meditation on and lay down for the treatment. It feels amazing and I look forward to using it several times a week.
October 14, 2021
Unprompted review
Reply from Universal Glows Pty Ltd
Hi Linda, we are so glad to be apart of your skincare! It is so great to know you are able to get out there and be confident in your own skin! Thankyou once again 💕
Awesome service and quality!
Awesome service and quality!
Thanks Heaps!
September 14, 2021
Unprompted review
Reply from Universal Glows Pty Ltd
Hi Kamal, Thankyou for your reply. We will pass your review onto the rest of the team.
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