Universal Trade Windows Ltd Reviews 212

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and informative. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience. Consumers are particularly impressed with the high quality of the products and the exceptional standard of workmanship. However, some customers also noted issues with communication, particularly regarding scheduling and follow-up. A few people experienced difficulties with after-sales service and getting issues rectified promptly, mentioning slow responses or a lack of consistent contact.

What people talk about most

Staff

Users describe positive interactions with staff, praising the professionalism, friendliness, and efficiency... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Product

Customers had positive experiences with product quality. Many reviewers are very happy with the finished... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the final result,... See more

Customer communications

Clients share ambiguous opinions on contact. While some reviewers praise good communication, highlighting... See more

Based on these reviews

Rated 4 out of 5 stars

There was a rocky start (we cancelled the order because, after a factory visit, the actual colour of the door was very different to the brochure, and we were told we couldn't have "astragal bars"). Su... See more

Company replied

Rated 5 out of 5 stars

Recently had windows and new front door installed through Universal Trade Windows.. very happy with final result! Had couple issues after with marks on window and broken vent but were quickly rectifie... See more

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Rated 5 out of 5 stars

Had a quote for our front windows and a side passage door, quote was quick and reasonable with very friendly staff explaining the different options available. Official survey came out same day... See more

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Rated 5 out of 5 stars

From start to finish amazing company windows, door and flat roof done, with no issues. Jo and Simon did our flat roof, amazing gentleman worked so hard kept me informed throughout made me feel very co... See more

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Rated 1 out of 5 stars

Had Universal out for a quote, salesman was nice guy and no fault with him at all as he is only following his instructed sales routine, but for a single bathroom window was with us for about 45 minute... See more

Company replied

Rated 5 out of 5 stars

We contacted Universal Trade Windows as we needed a new door from our garage to the garden installing. Within a couple of days we had the measurements taken, quote given, and order placed. 10 da... See more

Company replied

Rated 5 out of 5 stars

We recently had a porch door and a front door fitted . From the consultation to the fitting. Our experience was excellent. The person who came out to help us decide what doors would be best for us, he... See more

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Rated 5 out of 5 stars

Excellent service from start to finish. Sales were fair and well priced compared to others, offie staff were friendly and always will to go above and beyond to help and the fitters were on time and di... See more

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Rated 5 out of 5 stars

Good communication throughout was able to pick up the phone and call anytime. Door fitted really nicely and quality is great. Couple of delays right at the end on some finishing touches, but these wer... See more

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Rated 5 out of 5 stars

Fantastic work, very quick and quality work done. We originally just had 1 window done as it was blown but ended up getting the rest done after the original work was complete. Great experience through... See more

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Rated 5 out of 5 stars

We recently had our flat roof replaced by Universal Trade Windows Ltd and are very happy with the service. When the job was first completed, we noticed there was still a small leak. As soon as we let... See more

Company replied

Rated 5 out of 5 stars

Universal Trade Windows did a great job installing windows in our barn conversion and removing a large window and replacing it with to smaller windows and a brick infill . One team fitted the windo... See more

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Rated 5 out of 5 stars

I must say I was impressed with the work by Kam & Onkar did on the installation of my new windows & door. The attention to detail & the way they left my house in a clean & tidy condition, so well done... See more

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Rated 5 out of 5 stars

Exceptional service and aftercare, superb quality windows, I shopped around but nothing came close, highly recommend using universal windows, Nick and the team are very professional and patient. Had s... See more

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Rated 5 out of 5 stars

I had been needing to replace my front door for quite some time, and with rising energy costs, I decided it was finally the right moment to get it done. Having known Matt and Dassa for a wh... See more

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Rated 1 out of 5 stars

If I could give zero stars, I would, I had a door salesman came yesterday from universal windows called Jo, who was very nice I don’t normally go with people doing door-to-door, but because it was jus... See more

Company replied

Rated 3 out of 5 stars

Fitted 4 windows today Very pleased with job Friendly crew Update On cleaning glass etc after giving silicon 24hrs to dry i have found a couple of glass panels have minor defects which repor... See more

Company replied

Rated 5 out of 5 stars

We had a front door fitted on 30th Oct. I was unhappy with the lack of communication during the day. I spoke to Nick the Installation Manager. He was patient, listened to my concerns then reassured m... See more

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Rated 5 out of 5 stars

6 x and 2 x Doors fitted over 10 / 11 Nov by a great man called Sunday. what a great product they have when it comes to windows and doors and security. what a guy Sunday (the fitter ) is ! work... See more

Company replied

Rated 1 out of 5 stars

I had a conservatory fitted by them in Jan 24 although one of the most expensive quotes I thought at least I have a 10 year warranty. I do indeed have a 10 year warranty but with the experience gained... See more

Rated 5 out of 5 stars

The company was very good at keeping me informed of fitting dates of both doors I had fitted. The work was carried out really well and both sets of fitters were very professional and clean and tidy wi... See more

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Rated 5 out of 5 stars

Our flat roof had been on for years and developed a leak - Connor came and gave us a quote and explained everything about the roofing material which sounded so much better than the felt! He was really... See more

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Rated 5 out of 5 stars

Very happy with the result. Kam and Onkar were very professional and worked well together. They left the job in a clean condition having tided everything up and made sure we were happy with the resul... See more

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Rated 5 out of 5 stars

So pleased I went with this company from the lad who knocked my door,to the young salesman that came and quoted me,the surveyor who measured up, the managerial team and the fitters were on time, reall... See more

Company replied

Rated 5 out of 5 stars

From start to finish Universal Windows have been great 👍 As other reviews state i don't normally accept selling on my doorstep but I made an appointment to get a price! A lovely salesman came and g... See more

Company replied

Rated 5 out of 5 stars

Excellent company. We were really pleased with our new door and would highly recommend this company. The fitter worked extremely hard and did a superb job.So much so we are now having a new bow windo... See more

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Rated 5 out of 5 stars

We recently had Universal Windows fit new windows and doors in our home, and we are honestly over the moon with the service and overall transformation of our house!! From start to finish, the team wer... See more

Company replied

Rated 5 out of 5 stars

Quality and standard excellent Staff are really helpful will recommend to anyone . Fitters are really good at there job which is most important.

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Rated 5 out of 5 stars

Third time I have used universal windows and they are still brilliant at what they do. Team turned up and cracked on with very little issue. Job was done to perfection and was completed in a very reas... See more

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Rated 5 out of 5 stars

The company kept in regular contact throughout the process and Kam and Onkar installed the windows quickly and efficiently. They lft the house in a good state. Overall highly recommended

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Rated 5 out of 5 stars

Great experience from the start. Windows measured twice to ensure they fitted. Initially was told they would take 2 days to fit but double the amount of people worked on them to finish in a day.

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Rated 5 out of 5 stars

Great service from start to finish. Paul came to our door and was ever so friendly and knowledgeable. A couple of days later, Amy visited our house. She wasn't a pushy salesperson - this made us feel... See more

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Rated 1 out of 5 stars

The 1 star is for the dreadful customer service following windows being fitted. **** Their website states **** Customer Satisfaction Guaranteed We have thousands of satisfied customers all ove... See more

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Rated 5 out of 5 stars

The team did an excellent job; helpful, polite and hard working. They did a good job and even tidied up after themselves. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Absolutely delighted with our new conservatory roof. Can’t praise the team enough, what a fantastic job from start to finish. We have no hesitation in recommending this company.

Company replied

Rated 5 out of 5 stars

Universal Windows did a fantastic job replacing my old guttering and installing new downspouts. They were fast, friendly, and had great communication throughout the entire process. The quality of the... See more

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Rated 5 out of 5 stars

Bit late doing this. I had my front door and back door fitted by a charming young man called Sunday on the 12th Feb. He was an absolute gem did a fantastic job, never stopped the whole time hecwas her... See more

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Rated 3 out of 5 stars

We had almost all of our windows and doors replaced and we’re very happy with the finished product. The installers themselves were good, polite, and left the house clean and tidy. However, the o... See more

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Rated 5 out of 5 stars

From start to finish the people I was in contact with were very friendly and professional. The work done more than met my expectations and I would definitely recommend this company.

Company replied

Rated 5 out of 5 stars

First class service. Great communication. Great products and the fitters were brilliant. Very conscientious. Great price. Come highly recommended. Thank you

Company replied

Rated 5 out of 5 stars

Fitters we're very nice and respectful and didn't leave any mess. Very pleased espexially with new style bathroom window.

Company replied

Rated 5 out of 5 stars

Communication with the company was very good and helpful for us making our choices. Our stable door looks fantastic and works very well.

Company replied

Rated 1 out of 5 stars

I paid a deposit to Universal Trade Windows on 16 August 2024, and as of 1 May 2025, the conservatory build is still not complete — over 8 months later!! Despite repea... See more

Rated 5 out of 5 stars

Very happy with the the whole process. Installed a window and two double patio doors. End product is outstanding, extremely satisfied.

Company replied

Rated 5 out of 5 stars

The guys were great. Respectful prompt and professional. The company bent over backwards to make everything work. This is tge second set of work I've had with these guys and ill go to them again when... See more

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Rated 5 out of 5 stars

Best, excellent, returned back more than I paid.The installation team was one of the most efficient and competent.wish you all the best.

Company replied

Rated 5 out of 5 stars

Universal trade windows did a fantastic job installing a window in my kitchen. Very happy with the work and the guys were great. Thank you.

Company replied

Rated 5 out of 5 stars

Would 100% recommend. From start to finish, everyone that I have dealt with has been lovely. The fitters for my doors completed the work amazingly and in great time. Massively happy with the pro... See more

Company replied

Rated 1 out of 5 stars

Nothing but problems! Had every window and door redone with this company, initially a good start- despite a letter box not being added to the frame which we ordered and told to b... See more

Rated 1 out of 5 stars

Reported to ICO for nuisance phone calls. They have called twice a week for months and refuse to stop. Nice reply but already did this and it made no difference.

Company replied

Rated 1 out of 5 stars

We were approached by a door-to-door salesman while I was getting into my car and were asked if we’d like a quote for replacing the roof on our porch. I agreed to arrange an appointment to get... See more


Company details

  1. PVC Windows Supplier
  2. Conservatory Construction Contractor
  3. Door Manufacturer
  4. Double Glazing Installer
  5. Window Installation Service
  6. Window Supplier

Written by the company

Universal Trade Windows is a leading UPVC fabricator company located in the heart of the West Midlands, dedicated to transforming homes with high-quality UPVC solutions. As your local UPVC specialist, we make the entire process stress-free. Our knowledgeable team helps you select the perfect windows and doors for your unique needs and style. Window configurations, colours, finishes - the options are nearly endless with our , made to measure UPVC products. Our skilled installers then handle quick, clean installation so you can enjoy your new low-maintenance windows right away. And we understand upgrading your home is a significant investment. That's why we offer flexible finance plans to help you pay for new windows or doors over time. When you're ready to insulate your home, reduce noise, boost security, and increase resale value with new UPVC windows and doors, call on Universal Trade Windows. Our commitment to craftsmanship, customisation, and guaranteed quality sets us apart.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

212 reviews

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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast Installation

Fitters we're very nice and respectful and didn't leave any mess. Very pleased espexially with new style bathroom window.

September 19, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you so much, Kath, for your lovely feedback! 🌟 We’re delighted to hear you’re happy with your new bathroom window and that our fitting team made the experience smooth and respectful.

We’ll be sure to pass your kind words on to them. Enjoy your new window!

— Universal Trade Windows Team

Rated 5 out of 5 stars

Very pleased with the Door

Very pleased with the fitters and the work that they did😄

September 11, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you so much, Brian! We’re really pleased to hear you’re happy with your new door and the work our fitters carried out 😄.

I’ll be sure to pass your kind words on to the team!

Universal Team

Rated 5 out of 5 stars

Polite

Polite, pleasant fitters. Pleased with the doors

September 10, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you, Louise, for your kind words. We’re delighted to hear you’re pleased with your new doors and that our fitters made the experience a positive one. Your feedback means a lot to us.

— Universal Trade Windows

Rated 5 out of 5 stars

We recently had Universal Windows fit…

We recently had Universal Windows fit new windows and doors in our home, and we are honestly over the moon with the service and overall transformation of our house!! From start to finish, the team were professional, friendly, and incredibly efficient. The quality of the products are exceptional, and the fitting was carried out to a very high standard with great attention to detail. We knew exactly how we wanted them to look like and the team made sure that's exactly what we had- to the minute detail. Billy and Isaac checked in with us through the process and ensured we were happy with everything throughout. The fitters were extremely contentious and left everything clean and tidy, and the whole process was stress-free. Our home feels warmer, quieter, and looks fantastic thanks to the new windows and door. For anyone looking to improve the insulation and overall aesthetics of their home, we would highly recommend Universal Windows to anyone looking for reliable service and top-quality windows and doors 10/10! Thank you so much!!

August 28, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Hi ,

Thank you so much for your wonderful feedback! We’re absolutely delighted to hear that you’re over the moon with your new windows and doors, and that the whole process felt stress-free from start to finish.

Billy, Isaac, and our fitting team will be thrilled to know their efforts made such a difference and that their attention to detail shone through. It’s fantastic to hear your home now feels warmer, quieter, and looks even better than you envisioned – that’s exactly what we aim for with every installation.

We truly appreciate your recommendation and your kind words about our products and service. Enjoy the comfort and transformation of your home, and please don’t hesitate to reach out if there’s ever anything we can help with in the future.

Thank you again for trusting Universal Windows – your 10/10 means the world to us!

Warm regards,
The Universal Windows Team

Rated 3 out of 5 stars

Fitted 4 windows today

Fitted 4 windows today
Very pleased with job
Friendly crew
Update
On cleaning glass etc after giving silicon 24hrs to dry i have found a couple of glass panels have minor defects which reported and await reply
Update2
1 week on NO one has come back to fit missing safety catch as promised.
Supposed to have someone come today FIRST thing to look at faults in 3 sealed units. 10.45 now and NO SHOW
Day off work taken now as didnt turn up

August 28, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Hi Mike,

Thank you for sharing your feedback! We're so pleased to hear that you're happy with your new windows and the work carried out by our friendly fitting team.

We’ll make sure to pass on your kind words to the crew – they’ll be delighted to know their efforts made a difference.

Enjoy your new windows, and please don’t hesitate to reach out if we can help with anything else in the future.
Best regards,

The Universal Trade Windows Team

Rated 5 out of 5 stars

Efficient and excellent quality.

Efficient and excellent quality.

August 21, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you so much, Beverley! We’re really glad to hear you found our service efficient and the quality excellent. Your feedback means a lot to us. 🌟

Rated 5 out of 5 stars

New windows

Good work and good team

August 19, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you, Sean! We’re so pleased you’re happy with your new windows and the work our team carried out. We’ll be sure to pass your kind words on to them. 👏
— The Universal Trade Windows Team

Rated 5 out of 5 stars

Universal Windows did a fantastic job…

Universal Windows did a fantastic job replacing my old guttering and installing new downspouts. They were fast, friendly, and had great communication throughout the entire process. The quality of their materials is excellent, and I'm very happy with the result. I would highly recommend them

August 11, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you so much, Mick! We’re delighted to hear you’re happy with your new guttering and downspouts. Our team takes pride in being efficient, friendly, and using only quality materials, so it’s fantastic to know that came through in your experience. We truly appreciate your recommendation! 🙌
— The Universal Trade Windows Team

Rated 5 out of 5 stars

We had universal trade windows fit all…

We had universal trade windows fit all windows + 2 doors very good customer care polite workers good price all in a good family firm

August 19, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you, Mr. Russell! We’re so pleased you’re happy with your new windows and doors, and it’s wonderful to hear you found our team polite and the service good value. We really appreciate your kind words about us being a family firm—it means a lot. 🙏

— The Universal Trade Windows Team

Rated 4 out of 5 stars

Had 2 windows and a bay roof redone

Had 2 windows and a bay roof redone. Tradesmaen turned up on time, done a good job with no mess

August 15, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you for your feedback! We’re glad to hear you’re pleased with your new windows and bay roof, and that our team delivered a tidy, on-time installation. We’ll be sure to share your comments with them. 👍
— The Universal Trade Windows Team

Rated 5 out of 5 stars

Fitting of doors

We recently had a porch door and a front door fitted . From the consultation to the fitting. Our experience was excellent. The person who came out to help us decide what doors would be best for us, he took us through it one step at a time , was very knowledgeable about the product. The fitting was arranged at a time to suit us . The workman were very polite , and cleaned and tidied up afterwards. We would likely recommend the company to friends and family.

August 4, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you, Brian! We’re so pleased to hear your experience—from consultation through to installation—was excellent. It’s great to know our team guided you step by step, fitted at a time convenient for you, and left everything clean and tidy. Your recommendation means a lot to us. 🙌

— The Universal Trade Windows Team

Rated 1 out of 5 stars

Please shop around

Had Universal out for a quote, salesman was nice guy and no fault with him at all as he is only following his instructed sales routine, but for a single bathroom window was with us for about 45 minutes before measuring up. Pitched the Company as being cheaper than Nationals such as Anglian but more expensive than a sole trader setup. Fair enough I thought. Quote scribbled on a piece of paper which was 4.6 times higher than Anglian, later brought down to 2.6 times higher once they had gone through sales routine phoning the office and making you think you’re getting a really good discount. In comparison had other quotes completed in around 10 mins (including Anglian over the phone). No quote paperwork left, they want you to commit there and then. Hate to think how many people accept these quotes under pressure.

August 11, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you for taking the time to share your experience, Kerry. We’re sorry to hear we fell short of your expectations.

At Universal Trade Windows, we do not aim to put customers under pressure, and we’re committed to providing clear, transparent quotations with full paperwork.

We appreciate your feedback and will review our process to ensure it reflects the professionalism and customer care we stand for. If you’d like to discuss this further, please don’t hesitate to contact us directly.

— The Universal Trade Windows Team
📞 08000 42 42 42 | 🌐 www.universaltradewindows.com

Rated 5 out of 5 stars

We contacted Universal Trade Windows as…

We contacted Universal Trade Windows as we needed a new door from our garage to the garden installing.
Within a couple of days we had the measurements taken, quote given, and order placed. 10 days later our door was fitted by a very professional gentleman who made sure he tidied everything away.
Highly recommend

August 9, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Hi Helen,
Thank you so much for taking the time to share your experience with us. We’re delighted to hear how smoothly everything went — from the initial measurements to the fitting of your new garage-to-garden door. We’ll be sure to pass your kind words on to our installer, who will be thrilled to know his professionalism and tidiness were appreciated.

Your recommendation means a lot to us. We hope you enjoy your new door for many years to come!

Kind regards,
The Universal Trade Windows Team

Rated 5 out of 5 stars

flat roof replace

We recently had our flat roof replaced by Universal Trade Windows Ltd and are very happy with the service. When the job was first completed, we noticed there was still a small leak. As soon as we let them know, they came out the same day, identified the problem, and fixed it straight away. The team was professional, polite, and clearly take pride in their work. We also have a 10-year warranty for peace of mind, so far so good! Would recommend.

July 14, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Hi Baboucarr,
Thank you for sharing your experience! We’re so pleased to hear you’re happy with your new flat roof and the service you received.

We’re glad our team could quickly address and fix the issue on the same day — taking pride in our work and ensuring your peace of mind is always our priority.

We truly appreciate your recommendation and wish you many worry-free years under your new roof.

— The Universal Trade Windows Team

Rated 5 out of 5 stars

Fast and efficient

Fast and efficient

August 7, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Hi Pablo,
Thank you for your feedback! We’re glad to hear you found our service fast and efficient. We appreciate you choosing Universal Trade Windows and look forward to helping you again in the future.
— The Universal Trade Windows Team

Rated 5 out of 5 stars

Fantastic work

Fantastic work, very quick and quality work done. We originally just had 1 window done as it was blown but ended up getting the rest done after the original work was complete. Great experience throughout from sales to fitting. Could not be happier.

April 10, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Hi Sam,

Thank you for such wonderful feedback! We’re so pleased to hear you were happy with the quality and speed of the work, and that your positive experience led to the rest of your windows being done. From sales to fitting, our team will be delighted to know they made the process smooth for you.

We truly appreciate your trust in Universal Trade Windows and hope you enjoy your new windows for many years to come.

— The Universal Trade Windows Team

Rated 5 out of 5 stars

Communication with the company was very…

Communication with the company was very good and helpful for us making our choices. Our stable door looks fantastic and works very well.

July 31, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Hi J Higgs,

Thank you so much for your kind words! We’re delighted to hear that you found our communication helpful in making your choices, and even happier that you love your new stable door. It’s great to know it both looks fantastic and works perfectly for you.

We really appreciate you choosing Universal Trade Windows, and we’re always here if you need us in the future.

— The Universal Trade Windows Team

Rated 5 out of 5 stars

From start to finish Universal Windows…

From start to finish Universal Windows have been great 👍
As other reviews state i don't normally accept selling on my doorstep but I made an appointment to get a price! A lovely salesman came and gave a sales pitch which bowled us over! The security on the windows is what sold it! We advised that we weren't signing up there and then and we weren't pushed too much at all- surfice to say we didn't sign up on the day! We were contacted about a week later and after some thought we decided to go ahead! This is a family run business which I did research beforehand. There were a couple of hiccups with fitting date (due to a new system being installed) which was dealt with and also some miscommunication ( on my part with the fitter) which again was dealt with efficiently! All in all a great product and great people to deal with! I would HIGHLY RECOMMEND! Thank you!

July 15, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you so much for your kind words, Mrs. Johnson! 🌟

We’re genuinely grateful you gave us the chance, even though doorstep selling isn’t normally your thing — and we're so glad the security features made the difference! 💪

It's wonderful to hear our team looked after you throughout, even when there were a couple of hiccups. Your understanding means a lot, and we’re thrilled you’re happy with both the product and the people behind it.

Thank you again for your trust and recommendation — it really does mean the world to a family-run business like ours. 🙌

— Universal Trade Windows 💙

Rated 5 out of 5 stars

Very happy with the flat roof…

Very happy with the flat roof replacement, a nice and neat job, all rubbish removed, and done quickly.

July 17, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you so much, Ron, for your kind words! We're really pleased to hear you're happy with the flat roof replacement. The team always aims to deliver neat, efficient work and leave everything tidy, so it's great to know we hit the mark. If you ever need anything else, we're just a call away! 🙌
— Universal Trade Windows Team

Rated 5 out of 5 stars

Flat roof replacement

They did our large flat roof on 1st floor. Looks smart and so much more robust than before. Helpful and polite. No issues.

July 3, 2025
Unprompted review
Universal Trade Windows Ltd logo

Reply from Universal Trade Windows Ltd

Thank you for your lovely feedback! We're glad to hear you're happy with the new flat roof — it's great knowing it looks smart and feels more solid than before. Our team always aims to be helpful and polite, so it's wonderful to hear that came through.

Appreciate your support!

— Universal Trade Windows Team

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