Title
Title: Complete Failure in Responsible Gambling Policy – Gross Negligence!
Review:
My experience with Unlimit Casino has been extremely disappointing, and I feel completely neglected regarding their responsible gambling policy. On October 19, 2022, I deposited €31,750 in a single day across multiple transactions and placed massive bets, including a €8,200 wager and several others exceeding €5,000, without receiving any warnings or intervention from the casino.
According to their Responsible Gambling Policy and Malta Gaming Authority (MGA) regulations, they should have taken action to protect me—such as issuing warnings, setting deposit limits, or even temporarily suspending my account. However, they did absolutely nothing until I had lost all my funds. When I contacted them for an explanation and a fair refund, they refused to respond seriously.
I have now filed a formal complaint with the Malta Gaming Authority (MGA) due to this gross negligence. If you’re considering playing at this casino, I strongly advise you to reconsider, as they do not enforce their own policies and have no regard for player well-being.
Have you had a similar experience? Don’t hesitate to report them to the authorities!
March 26, 2025
Unprompted review