I’m having a problem getting my Mac connected to Unlocator (no problem at all with my iPhone or laptop) and Malik and support team are showing great patience and advice. We’re getting there! I thought... See more
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When it works it is great! But I find it oddly buggy and unstable. No pattern but sometimes it just doesn’t work and you have to play around with it - restart, sign-out and in again, etc. Annoying wh... See more
Having been long term customer’s we recently had a little blip with our service. After contacting Unlocator via the chat service Mallik responded to us and guided us through first steps to get reinsta... See more
Company replied
Good looking, polite, fast, super reliable. I use this service now several years and I can‘t see no end. Whether at home for your favorite shows from abroad or for safety issues during a trip. Whether... See more
Company replied
Company details
Information provided by various external sources
World Class VPN and Smart DNS provider. Our service allows you to surf the Internet in privacy with military grade security. Unblock streaming services and use the Internet without borders.
Contact info
Hammerensgade, 1267, Copenhagen, Denmark
- info@unlocator.com
- unlocator.com
4.4
Excellent
1K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Works great
Works great
Found a service it is it configured for. Tech support got right onto it.
January 15, 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Works perfectly
Works perfectly. Customer support reacts immediately.
December 31, 2022
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Amazing customer support
Service and customer support, always prompt response, I’ve been using Unlocator for about 5 years and find it to be 2nd to none
January 11, 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Always quick to reply with accurate…
Always quick to reply with accurate information! Highly efficient and effective. Many thanks!
January 8, 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Does exactly what it says on the box…
Does exactly what it says on the box Online assistance is really good and so quick to respond. Brilliant
January 3, 2023
Unprompted review
Reply from Unlocator
Thank you for your amazing review! Don't hesitate to contact us if you need any assistance.
Best VPN I have used so far
Best VPN I have used so far. Very helpful and it works.
December 22, 2022
Unprompted review
Reply from Unlocator
Hello there, Thank you for leaving this amazing review. Please feel free to contact us regarding any concerns!
Great experience with Unlocator
Great experience with Unlocator. Great VPN service for the last 24 months. No hesitation in renewing.
December 21, 2022
Unprompted review
Reply from Unlocator
Hello there, We are pleased that you enjoyed our service. If there is anything we can do for you, please contact us at support@unlocator.com! Have a wonderful day!
Quick response, effective solution, problem solved!
After working well, my VPN suddenly stopped connecting. I got a detailed response from Unlocator and easy to follow instructions to correct the problem.
December 16, 2022
Unprompted review
Reply from Unlocator
Hello there, we are happy to hear that! If there is anything we can do for you, just let us know at support@unlcoator.com! Have a wonderful day!
Very helpful customer service
I have been using unlocator for more than a year with no issues. I made an error while attempting an upgrade, and customer service was very fast to reach out and help me.
December 13, 2022
Unprompted review
Reply from Unlocator
Hello there, thank you for this great review! Please feel free to contact us at support@unlcoator.com if need any help! Have a wonderful day!
helpful and responsive customer service
December 12, 2022
Unprompted review
Reply from Unlocator
Hello there, We are pleased that you enjoyed our service. If there is anything we can do for you, please contact us at support@unlcoator.com! Have a wonderful day!
What's not to like?
Not only did they fix a billing problem, they added time to my subscription and made a very nice apology. What's not to like?
December 8, 2022
Unprompted review
Reply from Unlocator
Hello there, we are happy to hear that! If there is anything we can do for you, just let us know at support@unlcoator.com! Have a wonderful day!
Unlocator Support is always very…
Unlocator Support is always very helpful.
So was my recent experience on 07/12/2022.
December 6, 2022
Unprompted review
Reply from Unlocator
Hello there, We are pleased to hear that. Please feel free to contact us regarding any concerns. Have a wonderful day!
Best VPN
Best VPN I have used so far and with great customer service
December 4, 2022
Unprompted review
Reply from Unlocator
Hello there, thank you for this awesome review! If there is anything we can do for you, just let us know at support@unlcoator.com! Have a wonderful day!
Reply from Unlocator
Hello there, we are happy to hear that! If there is anything we can do for you, just let us know at support@unlcoator.com! Have a wonderful day!
Bought on Black Friday, Refunded Cyber Monday.
Bought on Black Friday, but was seeing dropped connections in Hong Kong. Prompt replies from the company confirmed they'd processed my refund.
Was impressed with the response time.
November 27, 2022
Unprompted review
Reply from Unlocator
Hello there, we are glad to hear that! If you have any concerns in the future, please don't hesitate in contacting us.
They do what they say and are…
They do what they say and are responsive when there are problems
November 25, 2022
Unprompted review
Reply from Unlocator
Hello there, We are pleased that you enjoyed our service. If there is anything we can do for you, please contact us at support@unlcoator.com! Have a wonderful day!
Excellent and efficient assistance
Excellent and efficient assistance, always available and helps to resolve any issues.
November 21, 2022
Unprompted review
Reply from Unlocator
Hello there, Thank you for leaving this amazing review. Please feel free to contact us regarding any concerns!
Does what it promises
I have found the tool does what it promises and the support when it doesn't quite work is prompt and helpful. One bit of advice use their website for guidance not stuff from Google. Google takes you to out of date solutions which do more harm than good.
November 9, 2022
Unprompted review
Reply from Unlocator
Hello there, we are glad to hear that! Please feel free to contact us regarding any concerns!
Excellent and responsive service
I need my VPN to function properly as I live in Costa Rica and financial institutions in the USA are blocking my access to MY trading accounts. My VPN was not working properly and after contacting Unlocators customer service they communicated with me daily via email (7 hour time difference) which resulted in them fixing my connection problem!! Excellent service! Pura Vida y muchísimas gracias!!
November 6, 2022
Unprompted review
Reply from Unlocator
Hello there, Thank you for leaving this amazing review. Please feel free to contact us regarding any concerns!
Never been disappointed
Never been disappointed in the very fast response to any problem or question raised .
November 1, 2022
Unprompted review
Reply from Unlocator
Hello there, Thank you for leaving this amazing review. Please feel free to contact us regarding any concerns!
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