Unlocator Reviews 1,451

I have been using Unlocator for years and love it. It is always reliable and works seamlessly. Their customer service is the best ! I would give them 10 stars if I could. I rarely have issues and if I do it is on my end, setting up new equipment or changing account details. They always respond rapidly and will work with me till my problem is solved. This last time Mallik helped me solved my problem easily and quickly. Thank you Mallik!
I highly recommend Unlocator.

I have used Unlocator for years without issue. A month ago, I started experiencing blacked out MLB games, so I reached out to customer service. My issues took some time to resolve, but they fixed them. Their communication was friendly and thorough, and I’m a happy customer.

Very prompt with answering my queries.
Were happy to freeze my subscription until i required to use unlock.

I had a quick reply and my issue were resolved
Thanks

I subscribed to a different plan my mistake and I had to cancel my subscription and get a refund. They were quick to respond to my request for plan cancellation and refund.

Suddenly, the unlocator service stopped working. I use unlocator with MLB but now MLB will not open on my smart TV or my PC with unlocator running. And unlocator is unable to solve this problem, even though I am using it in precisely the way that they advertise. They have advised me that they have given up. What a shame. They provided the service for several years but now, apparently, they are unable to do so. I had to cancel the service.

I've been using Unlocator DNS for a few years to access blacked out MLB games. I recently had an issue but they resolved it very quickly. Thanks!

I have been using Unlocator for several years; it works very well the vast majority of the time, and whenever there is a problem the support staff addresses the problem promptly. I have recommended Unlocator to many of my friends.

I've been using Unlocator for years to get blacked out games on MLB.TV. Their customer service is excellent--they always address the issue (few issues, but occasionally) and fix them. Recommend them highly.

Whenever I have a problem connecting to a particular website via Unlocator, the company has been very professional and knowledgeable in fixing it. I appreciate that.

Have used this solution to watch blacked-out MLB.TV games for three years. There was an issue, tonight and they provided a solution within 3 minutes via E-mail. Would recommend this solution to definitely save $$ and cut the cable cord!

I've been with the Unlocator VPN for 5 years now and have been very pleased. It allows me to stream sports events without being "blacked out." And the few times I needed help/tech support, their responses were very quick.

In July I reported an issue of not being able to watch DStv Africa from Europe and they told me they would investigate. I actually thought they had forgotten about the issue only to receive an email today that it has been fixed I tried again and it works. Currently watching BBNaija Allstars

Been using Unlocator for many years primarily to access MLB.tv to watch in-market games. Blackouts are the worst. Generally works flawlessly, but sometimes it gets out of whack and I need to work with customer service to resolve the issue. They are always very responsive and attentive to their customers.

Update: Unlocator apparently now have a new payment provider that can't seem to access my payment, so sadly I will have to stop using Unlocator - It's a sad situation and hopefully they don't lose too many customers because of this issue :-(

I don't have need to contact customer support often but, when I do (as was the case today) I emailed them and they responded extremely fast. I think the level of Customer Service is excellent. 10/10 😁

I got an immediate response and good customer service in trying to solve the problem

Replied in less then a day with my concern. Worked great for the purpose I needed.

I had issues connecting to iPlayer so logged a support ticket. I was attended to within 24hrs and after following the advice got to a solution. Thanks Unlocator team!!