If you want the RockStar ask for Allison Beach and here's why, I'm in the customer service business and Allison held my hand through out the whole process even when we hit a couple of bumps in the roa... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
A painless experience! Speaking with Laura M. was very easy & she explained the details of each "section". We turned in all documents that they requested. We had checked "other options", but we rea... See more
Company replied
The terms that unlock offers far exceed those of their competitors, and the people helping us, Ariel and Arthur, were amazing. They helped explain the process, walking us through every step, and were... See more
Company replied
I worked with Tav and Veronica, both were great! Honestly the best communication I've experienced with an equity loan. It's not cheap, but the value of accessing equity without payments is priceless i... See more
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Company details
Written by the company
Unlock Technologies is a Tempe, Arizona-based financial technology company providing products and services that help homeowners address financial needs so they can plan the future they envision. The company's flagship product is its home equity agreement (HEA), a clear, flexible financing solution for homeowners who want to access their home's equity without taking on monthly payments. Terms and Conditions Apply. Not all homeowners will qualify. Not available in all states. Home equity agreements are offered by Unlock Home Equity Solutions Inc. In certain states NMLS #2657081.
A New Way to Unlock Your Home Equity
Written by the company
- There is another way to access home equity. One that doesn't mean taking out yet another loan.
- We give homeowners the opportunity to access their home equity without getting a loan. There are no interest charges or monthly payments with our financing and homeowners with poor credit or high levels of debt can still qualify.
Contact info
1230 W. Washington Street, Suite 310, 85288, Tempe, United States
- 1-800-560-3450
- hello@unlock.com
- unlock.com
4.8
Excellent
2K reviews
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We had a wonderful experience getting our HEI.
We had a wonderful experience getting our HEI especially with the help of Dayjah Griffin-Davenport! She helped us through each step and we were able to close pretty quickly! Thank you!
Susan and Kevin
March 2, 2026
Unprompted review
Reply from Unlock
We truly appreciate you taking the time to share this. It’s wonderful to know Dayjah provided attentive support and helped ensure an efficient closing. Thank you for choosing Unlock!
It was a fairly easy process
It was a fairly easy process
All the people we interacted with were very professional.
February 25, 2026
Reply from Unlock
Thank you for your kind feedback! We’re so glad the process felt easy and that our team provided professional support throughout. We truly appreciate your trust in Unlock!
A good experience
The officer, Kay Alexander, was always available. She addressed all of our concerns and answered any questions we had. She was very patient and made everything clear. It was a pleasant experience. We're now have use of the equity we worked so hard to build.
February 23, 2026
Reply from Unlock
Thank you for sharing your experience! We’re so glad Kay provided patient, clear guidance and was always available to address your questions and concerns. It’s wonderful to hear you’re now able to put your hard-earned equity to use. We truly appreciate your trust in Unlock!
Laura and Whitney profetional team
Hi this is José , I want to said this, and recommend Unlock to people that have situations like me, I was in need of money and Unlock came to my rescue, it took me about 3 weeks from start to finish, thank you Unlock, Laura , Whitney, great people to help.
February 15, 2026
Reply from Unlock
José, thank you for sharing your experience! We’re happy the process moved quickly and that Laura and Whitney were there to help every step of the way. Your recommendation means a lot to us! Thank you for choosing Unlock.
I saw the ad about Unlock on social…
I saw the ad about Unlock on social media. I filled out the questionnaire and applied and right away Mr Mirinan from unlock called me and he went over everything regarding the process. He was very professional and explained in a way that I understood.Getting the funds really my family at peace of mind by paying off our high bills. Now we can breathe again.
February 8, 2026
Reply from Unlock
Thank you for sharing your story! We’re so glad the process was clear from the very first call and that everything was explained in a way that felt easy to understand. It’s wonderful to hear the funds helped bring peace of mind to you and your family. Thank you for choosing Unlock.
The amount we had to settle with was…
The amount we had to settle with was way less that we were told we could get
February 20, 2026
Reply from Unlock
Thanks for sharing your feedback. We know it can be surprising when the final investment amount doesn't match the initial estimate, and we want to explain why that happens. Early figures are based on Automated Valuation Models (AVMs), which give us a starting estimate of your home's value. Before we can finalize anything, we require a licensed third-party appraisal. When the appraised value differs from the AVM estimate, the final investment amount and closing statement are updated accordingly.
If you have questions or want to talk through the details, our Servicing Team is here to help. Just call 800-560-3450, ext. 2.
Process took over 2 months and is still…
Process took over 2 months and is still in process - even though everything is complete and approved, funds have not been transferred.
March 1, 2026
Reply from Unlock
Thank you for your patience and for sharing your feedback. We understand how frustrating delays can be, especially this close to the finish line. There were several conditions that needed to be cleared before closing, and while signing has been completed, funding is still pending as we work through a final outstanding requirement. We're actively coordinating with our title partners to resolve this as quickly as possible and remain committed to getting things finalized. We appreciate your patience!
My experience was satisfactory
My experience was satisfactory, but I was a bit disappointed about the final outcome.
February 24, 2026
Reply from Unlock
Thank you for sharing your honest feedback. We’re glad your overall experience was satisfactory, though we’re sorry to hear the outcome didn’t fully meet your expectations. Your input is important to us, and we’re always looking for ways to improve. We truly appreciate you giving Unlock the opportunity to work with you.
People is so kind so profesional they…
People is so kind so profesional they explain step by step soo glad to work with you guys
February 24, 2026
Reply from Unlock
We appreciate your kind feedback. It’s wonderful to know our team provided clear, step-by-step guidance in a professional and supportive way. Thank you for choosing Unlock.
Excellent experience…
Excellent experience with the financing team at Unlock. The staff who assisted me were professional, patient, and very clear in explaining each step of the process. They made everything smooth and stress-free from beginning to end. Highly recommended.
February 27, 2026
Reply from Unlock
We appreciate you taking the time to share your experience. It’s great to hear our team delivered clear communication and consistent support from beginning to end. Thank you for recommending Unlock.
Definitely will highly recommend…
Definitely will highly recommend Unlock. Wesly Ontiveros was very knowledgeable and very helpful.
February 27, 2026
Reply from Unlock
We appreciate your feedback and recommendation. It’s great to know Wesly delivered expert guidance and helpful service. Thank you for choosing Unlock!
Experience with unlock
The whole experience went so smooth. It was done in a short period of time of time. Everyone I talked to was so cordial and helpful.The funds have already been put into my account.
February 24, 2026
Reply from Unlock
Thank you for sharing your review! We’re so glad everything went smoothly and was completed in a short period of time. It’s great to hear our team was cordial and helpful throughout, and that your funds were delivered quickly. We truly appreciate your trust in Unlock!
Jennifer Klugman.
My representative was Jennifer Klugman. She walked me through all of the UNLOCK steps to make sure that my experience was very smooth. She answered my phone calls and she responded to text messages. It is very unusual to get the kind of service Ms. Klugman provided with AI and other methods being used to communicate with businesses today. If I had any questions she promptly called me back and answered these questions. She made me feel like I was her only client, even though I knew that I wasn't! She went the extra step to make sure that I was well taken care of. I give anyone who will listen great reviews about the way UNLOCK handles its clients.
February 26, 2026
Unprompted review
Reply from Unlock
Thank you so much for your thoughtful and detailed feedback. We’re glad to hear Jennifer provided such attentive, responsive support and made you feel truly cared for throughout the process. That level of personal service is exactly what we strive to deliver. We’ll be sure to share your wonderful words with her. Thank you for trusting Unlock and for recommending us so highly!
Your services are excellent
February 26, 2026
Reply from Unlock
We appreciate your feedback and are pleased to know you found our services excellent. Thank you for choosing Unlock.
A great company to pull equity from…
A great company to pull equity from your property. No monthly payments, which is amazing! Obviously, money must be invested. Nick was great for the whole process.
February 12, 2026
Reply from Unlock
We appreciate you sharing your experience. It’s great to hear the product features aligned with your goals and that Nick delivered excellent guidance from start to finish. Thank you for choosing Unlock.
Unlock experience
Unlock process was very easy. The customer service and agents were available by direct contact and email.Unlock response too all my inquiries with urgency.The process was explained very thorough.I would definitely recommend Unlock
February 19, 2026
Reply from Unlock
Thank you for the review! We’re happy the process was easy and that our team responded quickly to your questions. We appreciate your recommendation!
I can’t tell you how comfortable we are…
I can’t tell you how comfortable we are with our decision. It was the best one for us. It was smooth and everyone was wonderful. We were able to put a roof on our house and take care of some bills. We are pleased with with everyone at no time where we in the dark about anything thanks again.
February 26, 2026
Reply from Unlock
Thank you so much for sharing this! We’re thrilled to hear how comfortable you feel with your decision and that the process was smooth from start to finish. It’s wonderful to know you were able to complete important home improvements and take care of bills with confidence. We truly appreciate your trust in Unlock and your kind words about our team!
The professionalism and management of…
The professionalism and management of actions was helpful, challenges traditional thinking, and provided new insights for me.
February 26, 2026
Reply from Unlock
Thank you for your thoughtful feedback! We’re glad our professionalism and approach provided helpful insights and offered a fresh perspective. We truly appreciate your trust in Unlock.
Your group of people made the process…
Your group of people made the process very easy and quick.
February 25, 2026
Reply from Unlock
Thank you! We’re so glad our team made the process easy and quick for you. We truly appreciate your trust in Unlock!
It was very straightforward and helped…
It was very straightforward and helped me so much! Thanks to Pamela and Nicole for making the process smooth!
February 18, 2026
Reply from Unlock
Thank you! We’re happy Pamela and Nicole made the experience simple and seamless. We appreciate your feedback and thank you for choosing Unlock!
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