Unlocking Language Reviews 2

TrustScore 3 out of 5

2.9

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Company details

  1. Medical Clinic
  2. Counselor
  3. Occupational Therapist
  4. Speech Pathologist
  5. Wellness Center

Written by the company

Unlocking Language is a dynamic, independent speech and language therapist providing assessment and intervention for children and adults with communication and swallowing difficulties. We provide a combines speech therapy and ADOS assessments. Our clinics are based in East London, Essex and Barnet and also cover surrounding areas. We provide home, hospital, nursing home, schools and nursery visits/packages.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very disappointing experience and a waste of time

We visited Unlocking Language in July 2025 with every intention to become their client and to get support for my non verbal little boy. They had summer promotion, so I even purchaised 5 sessions in advance. But m experience was beyond disappointing.
The therapist Lydia has not shown any intention to help my son. She wasn't engaging and surely did not have her way arounf kids. My son was very upset. She also did not advise about the way forward and a course of action as welll as therapy direction. 1 hour session with her was a waste of our time, money and most importantly resulted in my child being very upset. Definitely not what you want from a speech therapist.
Also, the receptionist was not helpful when I asked about booking next sessions. They reply very slowly and give different information all the time. I felt that i was deceived into booking the sessions. Client service is extremely poor.

July 24, 2025
Unprompted review
Rated 1 out of 5 stars

Painful waist of time

Contacted Unlockinglanguage.co.uk for urgent speech therapy. Scheduled a consultation, but they never called. Took them 13 days to respond to my email! Avoid the hassle, go elsewhere.

May 21, 2024
Unprompted review
Unlocking Language logo

Reply from Unlocking Language

Thank you for your feedback - we apologise it took us longer than expected to respond. We have now resolved issues such as these so please feel free to try our award winning services again .

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