Unlocking Online Reviews 33

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Less than reliable. I place an order on February 14th it showed a 1 to 5 days time to get the code. Today is March 3rd and Ihave not received anything. Besides it is imposible to get in touch with th... See more

Rated 1 out of 5 stars

Paid for unlock said instant code been processing for 2weeks tried Facebook message no reply no way of contacting them the contact us page is coming soon apparently what a load of bullsh*t just avoid... See more

Rated 1 out of 5 stars

Tried ordering a code off these for £4.99 supposedly instant code but just sitting there in processing for days tried calling them but no answer tried messaging them but the messaging page doesn't sen... See more

Rated 5 out of 5 stars

It was sooooo easy to unlock my phone! I had to insert the new sim card, enter my IMEA number in the online form, paid the fee (which was much cheaper than the local unlocking shop or even market s... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

We remotely unlock Samsung, iPhone, LG, HTC, Huawei, Motorola phones without the need for the phone to be sent to us or physically modified. This allows our customers to use the SIM card of any network they choose. Our simple instructions allow anyone to unlock their phone or tablet from the comfort of their home.


Contact info

2.2

Poor

TrustScore 2 out of 5

33 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Less than reliable

Less than reliable. I place an order on February 14th it showed a 1 to 5 days time to get the code. Today is March 3rd and Ihave not received anything. Besides it is imposible to get in touch with the company. The “Contact Us” link does not work, do not even bother to click on it.
My advise: stay away from this company

March 3, 2019
Unprompted review
Rated 1 out of 5 stars

Money making scam!!

Paid for unlock said instant code been processing for 2weeks tried Facebook message no reply no way of contacting them the contact us page is coming soon apparently what a load of bullsh*t just avoid at all costs!!! The site should be taken of the net!

May 14, 2018
Unprompted review
Rated 1 out of 5 stars

Do Not Use

Requested a unlocking code. Paid. The site suggested 1-6 hrs until code delivery. It has now been 19 hrs and still not heard anything. No way of communicated with them. I will be making trading standards aware of this. This is unacceptable

December 14, 2017
Unprompted review
Rated 1 out of 5 stars

Scam pure and simple!

Scam pure and simple!
Constantly says order being processed and conntact us page cannot be found 😏

October 23, 2017
Unprompted review
Unlocking Online logo

Reply from Unlocking Online

Hi John, we're sorry for the delay in processing your order but I'm fairly certain it has now been refunded due to problems we had sourcing a code for your particular IMEI. Can you please confirm if you have indeed received the refund. Apologies for not being able to deliver your code this time around too!

Rated 5 out of 5 stars

More joy than finding a Pokemon!

In this day and age of easy scams how refreshing to see a website that talks to you with confidence, with support and fair prices. Communications were very good with unlocking code arriving in hours. Some trouble reading and understanding some of the instructions but maybe that's just me - look carefully for the offered unlocking codes for some strange reason they are right at the bottom of a very long page. That though is a small hiccup compared to the sheer delight of having an expectant grandson as the recipient of the unlocked phone! Recommend.

August 27, 2017
Unprompted review
Rated 1 out of 5 stars

Rubbish and fake!

Tried ordering a code off these for £4.99 supposedly instant code but just sitting there in processing for days tried calling them but no answer tried messaging them but the messaging page doesn't send did a search on companies house and not good. I the site is a fake and I presume they just hope no one is going to try and get them cash back. I seriously don't trust them and certainly don't use.!!!

January 5, 2017
Unprompted review
Rated 1 out of 5 stars

took money but still processing plz donot use this website

hi i have ordered unlocking code for iphone 4s order Id UO-147415-479107 it was showing that it will be unlocked in 1-3 days i paid them on the 18th September but till date no email no call and its showing processing it seems like i lost my money but plz donot use them it is fake i will post review on giffgaff as well .

October 3, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Unlocking Service

I have never used an unlocking service before and used this service for the first time rather apprehensively. I was very surprised with the ease of using this website, and the way in which they kept in touch was absolutely excellent. The whole process was very simple, you just need the IMEI number, model, make and the network the phone is locked to. I was sent the code within three working days, and it worked immediately after entering it as instructed. You can track progress of your order which was very useful. In terms of cost, it was far cheaper than the other websites I looked at, and also cheaper than using a local specialist. They checked with me that the code works, and go through details of what to do if it doesn't.

September 20, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Bought a phone from eBay.. Was supposed to be unlocked but wasn't.. Desperate to get the phone unlocked before we wine on holiday.
Used unlockingonline. Fast, efficient and reasonably priced...
Does what it says on the tin!

August 1, 2016
Unprompted review
Rated 5 out of 5 stars

Are you nervous? DONT BE

I was a bit worried about paying for this service and maybe being scammed out of my money. It took 3 days for the email to come through and within 5 mins my phone was unlocked. You must make sure it's up to date and you have iTunes up to date also. I was very very pleased because my wife can now use her iPhone 6 that was locked. Totally stress free.

April 22, 2016
Unprompted review
Rated 5 out of 5 stars

Happy

I used this service to unlock an iPhone 5S. They quoted 3 to 7 days an delivered in 5. It was easy and I have had no problems with the phone.

March 30, 2016
Unprompted review
Rated 5 out of 5 stars

Unlocking an Apple iPhone 5c

I was quoted £40 in my local EE shop to unlock an Apple iPhone 5c. This phone was given to my son by a friend but the quote seemed quite high. I came upon this website and I have now recommended it to others.
The site is so easy to use. I was quoted £22.50 and just followed the instructions that followed after payment. It really is as easy as logging onto iTunes. It comes with a full guarantee and back up service which is re-assuring.
I wouldn't hesitate to highly recommend this site to others.

D. Scully 😀

March 24, 2016
Unprompted review
Rated 5 out of 5 stars

quick and really easy

Ordered code Sunday received and unlocked on Monday morning. Time stated was up to 3 days so very impressed . I asked Tesco to unlock it over a week ago for free(they can apparently take up to 28 days). I am paying for a contract sim so decided to paid for a code. I am now using my sim that has been waiting to go in my phone. Will use this company again if needed in the future.

February 29, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

I had a lot of hassle from my current provider trying to bring a new customer to them! They left us each without a phone for 10 days.

My gran was going to be left without her phone for a further 10 days to to their carelessness. I looked through the internet for a quick and easy solution that I hoped would not bring us both anymore hassle.

I found Unlockingonline. You simply had to put the mobile make and model in then it gave you a quote with an ETA of the unlocking. So I went ahead and entered my phone and details.

In the exact time frame I was quoted (5-7 minutes) I got my unlock codes. Followed the easy ste by step instructions and within a few minutes I could put in any sim card. £8 it cost me and I could do it from the comfort of my own home.

Highly recommend.

January 20, 2016
Unprompted review

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