Unlockr Reviews 28

TrustScore 2 out of 5

2.2

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Rated 5 out of 5 stars

I ordered replacement parts for my old Pixel 2 and they came in on time. After I ran into a difficulty with the replacement battery, I requested a refund and the process was quick and painless. Things... See more

Rated 1 out of 5 stars

Ordered parts with 2 day shipping specifically for its supposed fast turn around time. Now 3 weeks later and nothing more than "shipping label created". Theyre trying to tell me its been shipped but... See more

Rated 1 out of 5 stars

Customer service: D, shipping/delivery A+, quality of product...meh. I installed a piece recently and 2 days later, noticed it'd broken. I go to use my phone and it's like, "Wait, wha? When did thi... See more

Company replied

Rated 1 out of 5 stars

I’ve been replacing parts on tablets and phones for five years, so I decided to try Unlockr since they are closer to me and offered competitive prices. However, my experience with them was very... See more

Company replied

Company details

  1. Electronic Parts Supplier

Written by the company

Our mission is to simplify the jobs of phone repair shops by being their most trusted provider. We achieve that by offering the best parts with customer-focused support.


Contact info

2.2

Poor

TrustScore 2 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Used parts

Used parts, not working is what you should expect

August 1, 2022
Unprompted review
Unlockr logo

Reply from Unlockr

Unlockr only sell new parts, we apologize if you have an issue with one of the parts, please contact us at support@unlockr.ca and we will assist you promptly.

Rated 5 out of 5 stars

Awesome quality and service

Awesome quality ! Got my part 2 days after ordering even if my location is really remote . Part quality was indistinguishable from the original one . Highly recommend !

November 1, 2021
Unprompted review
Rated 1 out of 5 stars

Very very … bad service

Very bad service, don’t use , may be cost is low but it is not worth it.
After 10 days and few email going back and forth provided not working code for Rogers locked SM-B380 flip phone. When mentioned the code is not working stoped responding completely.

July 23, 2021
Unprompted review
Unlockr logo

Reply from Unlockr

I apologize for this issue, please contact support@unlockr.ca for assistance

Rated 1 out of 5 stars

Two days after I paid them C$1.29..a…

Two days after I paid them C$1.29..a small amount, I haven't gotten any email nor anything about what I paid for. I am sure this is a scam! If they could dupe a million, then that's enough to buy them a big house.

November 20, 2020
Unprompted review
Unlockr logo

Reply from Unlockr

We apologize for the inconvenience, please contact us and we will verify your order details

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