The dress is beautiful and the shipping timeline is accurate. The only issue was the delivery tracking on the Shop app showed that my dress was being delivered in the wrong state. I had to contact GOF... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great experience. Will purchase more in the future. Shipping was faster than expected for a package coming from China. Items are high quality and just as pictured. Plus, the sizing was accurate, wh... See more
Company replied
I ordered a dress that was US size XL, which requires custom ordering. Throughout the process communication from the store was great. Operations were closed over a holiday, and while that was no fault... See more
Company replied
Truly Original Ideas ! Very beautiful ! Everyone is charmed when I wear the accessories from your brand . The clothes as well are extremely interesting ! All the components find each other in grace... See more
Company replied
Company details
Written by the company
Unlogical Poem is an independent fashion designer brand designed by Timmy tian, (also chief editor and co-founder of the conceptual fashion lifestyle magazine- Little thing Magazine), a graduate from Sichuan Art Institute fashion design major. We are an original womenswear design clothing brand, Unlogical Poem.The brand was founded in 2015.The company mainly focuses on women's wear, but it also offers accessories, bags and other fashion items.
Contact info
Shenzhen, China
- service@unlogicalpoem.com
- unlogicalpoem.store
4.3
Excellent
289 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Reply from unlogicalpoem.store
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates.
efficient service and I love the dress…
efficient service and I love the dress I purchased.
June 20, 2024
Reply from unlogicalpoem.store
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
The original designs are pretty
The original designs are pretty. The pink color was more salmon than pictured. Beautiful otherwise and high quality fabric and cut.
Shipping was medium fast. Items arrived in padded lilac envelopes.
June 3, 2024
Reply from unlogicalpoem.store
Thank you for your favorable review of our store and we look forward to your next purchase. If you have any comments or other questions, please email us. And you can follow instagram@unlogicalpoem to check our store updates.
I love this shop.when don’t have…
I love this shop.when don’t have stock,,they explained very kindly and another ex=explained made me surprised “quality little bit miss” I think this is not easy..they one by one checked all thing..how great service for client!!!i don’t know i explain well..anyway i bought this shop every small thing great quality..this mean I want again buy😉thanks for seller!!!
May 20, 2024
Reply from unlogicalpoem.store
Thank you for your support. With your encouragement, we will make better products. Welcome to the UP store next time. ❤️
Easy to use order form
Easy to use order form, very prompt delivery. The bag is adorable!
May 16, 2024
Reply from unlogicalpoem.store
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
Reply from unlogicalpoem.store
Thank you very much for your support of our store:) Please bookmark the store and subscribe our email to get more product updates and discount news. ❤️
The quality is too bad
April 30, 2024
Reply from unlogicalpoem.store
Hi, I'm sorry that you don't like our product: ( If you feel it's not suitable for you, pls email us and return it to us within 30 days from signing for it. Please refer to our refund policy: https://unlogicalpoem.store/pages/refund-policy
Creative expression and quality!
The items that this company creates are so special and unique and I have never found another company that I enjoy the uniqueness as much! I love the quality and artistic expression of each piece!
April 9, 2024
Reply from unlogicalpoem.store
Thank you so much❤️
Reply from unlogicalpoem.store
Thank you ❤️
A jacket with an incredible design!
This is my third order in a year! I am delighted with the stained velvet dress with bunnies! This time I bought a jCircus Embroidered Corduroy Blazer. On the website it is gray in color, but in reality it is closer to light brown. Luckily, it worked for me! The quality is top notch as usual! Thanks for the fast delivery to Canada =)
April 6, 2024
Reply from unlogicalpoem.store
Thank you very much for liking our products!💓
The blouse is beautiful
The blouse is beautiful, it arrived on time, everything was great.
March 22, 2024
Reply from unlogicalpoem.store
Thank you❤️
Reply from unlogicalpoem.store
Thank you❤️
Why did you refund only the part…
Why did you refund only the small portion??? I sent you back all your trash intact as the trash they were.
February 2, 2024
Reply from unlogicalpoem.store
Hi, according to our online store policy, we have accepted your return and refunded you. You can dislike our products and we will accept any criticisms and suggestions. But throughout this entire communication, we have endured your abuse. Please don't call our products "trash" over and over again, hopefully this is the last time! That was our original design and hard work, and that's an insult to us and the people who love our products! Once again, please treat online shopping neutrally, communicate as equals, and stop verbally attacking anyone because of racial discrimination!
Reply from unlogicalpoem.store
Thank you❤️
Absolutely love my jacket and can’t…
Absolutely love my jacket and can’t wait to wear it when gets warmer. Thank you xx
February 1, 2024
Reply from unlogicalpoem.store
Thank you❤️
Unique designs
Unique designs. I haven't purchased anything yet but the designs look etheral. Will be getting something soon!
Update: How do I redeem the $10 for this review?
February 17, 2024
Unprompted review
Reply from unlogicalpoem.store
Thank you❤️
Beautiful, unique, and amazing quality clothing!
I have ordered a blouse, jacket, and dress from unlogical poem. I love them so much! They are the most unique, magical, beautiful pieces of clothing that I own. I am so happy to have found them!
February 8, 2024
Unprompted review
Reply from unlogicalpoem.store
Thank you❤️
Everything was fine and the Package…
Everything was fine and the Package arrived on time.
January 22, 2024
Reply from unlogicalpoem.store
Thank you❤️
Thank you for this masterpiece
Thank you for this masterpiece. Absolutely unique brand. Also fast shipping, good job
January 22, 2024
Reply from unlogicalpoem.store
Thank you❤️
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