Unsubby Reviews 21,061

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 12,283 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and speed of the cancellation process, often finding it straightforward to navigate. Many appreciate the service for successfully canceling subscriptions they no longer needed or were unaware they were still paying for, with some noting its reliability. However, some customers were dissatisfied with unexpected charges, particularly cancellation fees, and found the process of stopping payments difficult. A few people also mentioned issues with subscriptions continuing to charge their accounts despite attempts to cancel, and some felt they were forced into new subscriptions they didn't want.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy to use and... See more

Cancellation

Customers had ambiguous experiences with cancellation. Many reviewers found the cancellation process easy and... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many reviewers report difficulties canceling... See more

Payment

Reviewers mention negative feedback about payment. Many customers report disputed charges, unexpected fees,... See more

Service

Users describe ambiguous interactions with service. While some customers praise the overall good service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

easy to navigate -- just wished I had had more space to explain my reason for quitting my membership and to ask questions re: the "7 Day free trial" lure that initially attracted me to the Club. I di... See more

Company replied

Rated 4 out of 5 stars

I cannot tell you my experience with canceling Dressly yet. My cancellation has not been processed yet. When I have a confirmation of cancellation then I can rate the process.

Company replied

Rated 4 out of 5 stars

Food was okay but, decided to cancel and every site, email I sent nothing was done, so found your site and hopefully this will work.

Company replied

Rated 4 out of 5 stars

Cancelling Simple.Life accounts are very difficult, according to most of the reviews. I hope this works & it looks like it will.

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

This is a useful service to cancel…

This is a useful service to cancel non-responsive service provider's lack of communication and refusal to honor contracts. Great service here for cancellation of a contract.

May 14, 2026
Unprompted review
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Reply from Unsubby

Hi Lesley,

Thanks a lot for sharing your experience! Knowing that Unsubby makes cancellations easier for you is exactly why we built the service. We appreciate your trust in us!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Had very good experience


Had very good experience

May 14, 2026
Unprompted review
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Reply from Unsubby

Hi Luanne Kockelman,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Cancel my membership

I spent a good bit of money with Uber, and now they want money to canvas. I don't think so. I'll go to higher person to cancel.
Rosemary Ba

May 14, 2026
Unprompted review
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Reply from Unsubby

Hi Rosemary,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear about your frustration regarding the cancellation process and understand your concerns. Unsubby is an independent cancellation assistance service that helps customers prepare and send cancellation requests on their behalf, and we appreciate the opportunity to assist with these requests.

We understand that situations involving subscriptions and cancellation fees can be frustrating, and feedback like yours helps us continue improving our communication and customer experience.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy.

Quick and easy.

May 14, 2026
Unprompted review
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Reply from Unsubby

Hi Brenda,

We’re happy to hear you found our service quick and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

My email shows free for 7 days

My email shows free for 7 days. WHY AM I BEING CHARGED!?

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Vick,

Thank you for taking the time to share your feedback with us.

We understand your concerns regarding the charge and appreciate the opportunity to provide clarification.

Unsubby is an independent cancellation assistance service that helps customers prepare and send cancellation letters for various subscriptions and memberships. Please note that we are not the provider of the subscription itself and do not manage the services being cancelled.

When a cancellation request is placed through our platform, a one time service fee of $21.95 applies. This fee covers the drafting, preparation, printing, and mailing of the cancellation letter on the customer’s behalf. The fee and service details are presented during checkout and included within our terms and conditions.

If you’d like us to review your order or confirm the status of your cancellation, please email us at support.us@unsubby.com, we’ll be happy to take a closer look and assist you further.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

User friendly

May 14, 2026
Unprompted review
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Reply from Unsubby

Hi Terri Hawkins,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you found the service user friendly. Providing a simple and smooth experience for our customers is very important to us, and we truly appreciate your kind feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

It hasn’t been working all day today

It hasn’t been working all day today

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi Rossana Piscitelli,

We’re sorry to read this feedback. We’d love to better understand what went wrong so we can improve our service. Could you please email us at support.ca@unsubby.com with your order information?

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

this is the second i have to cance[…

this is the second i have to cance[ this subscription

May 14, 2026
Unprompted review
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Reply from Unsubby

Hi Dale Pitts,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear about the frustration you experienced with having to cancel the subscription again. We understand how inconvenient situations like this can be, and we appreciate you bringing it to our attention.

If you’d like us to review your order or confirm the status of your cancellation, please email us at support.us@unsubby.com, we’ll be happy to take a closer look and assist you further.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

very good

very good, Thank you

January 14, 2026
Unprompted review
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Reply from Unsubby

Hi Jackie,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy.

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Steve Freeman,

We’re happy to hear you found our service quick and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

It was fast with no complications.

May 14, 2026
Unprompted review
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Reply from Unsubby

Hi Joni Brainard,

It’s great to know the process worked smoothly for you! Your feedback really encourages us to keep finding ways to make cancellations even easier.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Charge for cancellation?

I don’t know if I am being charged a $21.95 cancellation fee. If I am it’s an extraordinary injustice.

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi North Countree Christmas,

To clarify, Unsubby is an independent cancellation service that assists individuals in ending various subscriptions and memberships by preparing and sending cancellation letters on their behalf. Please note that we are not the service provider and do not manage the subscriptions themselves.

When a cancellation request is submitted through our platform, a one-time fee of $21.95 is charged to cover the preparation, printing, and mailing of the cancellation letter. These charges are displayed at the time of payment and outlined in our terms and conditions.

That said, we understand your concern, and we’d be happy to review your case or explain more about how our service works. Please email us at support.us@unsubby.com, and we’ll gladly assist you further.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

too expensive

too expensive, want to cancel

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Caren Storey,

Thank you for taking the time to share your feedback with us.

We understand your concerns regarding the pricing and appreciate your honest feedback. At Unsubby, we continuously work to provide a convenient and reliable cancellation assistance service, and feedback like yours helps us improve both our service and communication.

If you’d like us to review your order or confirm the status of your cancellation, please email us at support.uk@unsubby.com, we’ll be happy to take a closer look and assist you further.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Everything was easy

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Edward Sadler,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you found everything easy throughout the process. Providing a smooth and user friendly experience is very important to us, and we truly appreciate your kind feedback.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to work with

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Phyllis Grey,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Don't charge them

Don't charge them, without them knowing what they are getting into.
$119.88????

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Shane Williams,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear about your concerns regarding the charges and understand your frustration. At Unsubby, we aim to be as transparent as possible regarding subscription terms, pricing, and billing details during the registration process.

We would also like to clarify that $119.88 is not an Unsubby fee, so this charge may be from the provider itself rather than our cancellation service.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy to use

I found the cancelation process easy to use.

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Miriam Block,

Thank you for your feedback. We’re delighted to hear that you found our service easy to use.

Providing a simple and hassle-free cancellation experience is exactly what we strive for, so it’s wonderful to know that this was reflected in your experience.

We truly appreciate you taking the time to share your thoughts with us.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Be Wary of apps

Well, it's been straightforward so far. I just did not know I was paying a subscription for anything, I'm a pensioner so every penny counts. Thank you for your help

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Susan Baines,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Made it easy to cancel subscription

Made it easy to cancel subscription

May 14, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Donna Schneider,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Didn't realize i subscribed

Didn't realize i subscribed. A do not want.

May 13, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

We’re truly sorry to hear about your frustration. We take these matters very seriously and want to resolve them as quickly as possible. Please send us an email at support.us@unsubby.com with your details so we can assist you directly.

Kind regards,
Unsubby Support Team

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