Unsubby Reviews 21,060

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 12,283 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and speed of the cancellation process, often finding it straightforward to navigate. Many appreciate the service for successfully canceling subscriptions they no longer needed or were unaware they were still paying for, with some noting its reliability. However, some customers were dissatisfied with unexpected charges, particularly cancellation fees, and found the process of stopping payments difficult. A few people also mentioned issues with subscriptions continuing to charge their accounts despite attempts to cancel, and some felt they were forced into new subscriptions they didn't want.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy to use and... See more

Cancellation

Customers had ambiguous experiences with cancellation. Many reviewers found the cancellation process easy and... See more

Subscription

Consumers find subscription experiences to be ambiguous. Many reviewers report difficulties canceling... See more

Payment

Reviewers mention negative feedback about payment. Many customers report disputed charges, unexpected fees,... See more

Service

Users describe ambiguous interactions with service. While some customers praise the overall good service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

easy to navigate -- just wished I had had more space to explain my reason for quitting my membership and to ask questions re: the "7 Day free trial" lure that initially attracted me to the Club. I di... See more

Company replied

Rated 4 out of 5 stars

I cannot tell you my experience with canceling Dressly yet. My cancellation has not been processed yet. When I have a confirmation of cancellation then I can rate the process.

Company replied

Rated 4 out of 5 stars

Food was okay but, decided to cancel and every site, email I sent nothing was done, so found your site and hopefully this will work.

Company replied

Rated 4 out of 5 stars

Cancelling Simple.Life accounts are very difficult, according to most of the reviews. I hope this works & it looks like it will.

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

5-star
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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

It was very easy to complete the form

It was very easy to complete the form. But I'm not sure how long it will take to fully cancel the subscription, and am kind of sceptical that I'll get any kind of refund. But thanks for your help so far!!

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi Christine Fey,

Thank you for your feedback. We completely understand that the successful completion of the cancellation is what matters most, and we hope everything goes through smoothly for you.

We appreciate you taking the time to share your thoughts with us. Your feedback helps us continue improving our service and ensuring a reliable cancellation experience.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Went smoothly & quickly

Went smoothly & quickly

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi Cathy Sylvester,

It’s great to know the process worked smoothly for you! Your feedback really encourages us to keep finding ways to make cancellations even easier.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars
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Reply from Unsubby

Hi Sandra Gabrovsek,

We’re sorry to hear about your experience with Unsubby. We always want to make sure cancellations are handled correctly. Could you please contact us at support.us@unsubby.com with your order number? That way we can look into this immediately and make things right for you.

Kind regards,
Unsubby Support Team

Rated 3 out of 5 stars

Hard to cancel

Hard to cancel

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi Heather,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you found the cancellation process difficult. We understand how important it is for cancellations to be simple and straightforward, and we appreciate you bringing this to our attention.

Your feedback is valuable and helps us continue improving the experience we provide to our customers.

Thank you again for your feedback and for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I think they made it simpler.

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi Debi Lindebaum,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Great 👍 but does to lack of money

Great 👍 but does to lack of money

May 13, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Francis Ikpete,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy

Quick and easy

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi Donna,

We’re happy to hear you found our service quick and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Ok i guess

Ok i guess. Needed to cancel

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi Becc Morphett,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 4 out of 5 stars

Agents where not well versed at answers…

Agents where not well versed at answers for plan.

April 30, 2026
Unprompted review
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Reply from Unsubby

Hi Kenneth Daniels,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you felt our agents were not able to provide clear enough answers regarding the plan. We understand how important accurate and helpful information is, and we truly appreciate you bringing this to our attention.

Your feedback is valuable and will help us continue improving the support experience we provide to our customers.

If you have any questions or need further assistance, please don’t hesitate to reach out to us at support.us@unsubby.com. We’re always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

The system is very user friendly.

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi Victoria,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear that you found the system very user friendly. Providing a simple and smooth experience for our customers is exactly what we aim for, so your feedback is truly appreciated.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

I appreciate being able to cancel…

I appreciate being able to cancel online. Thank you

May 13, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Sally Smith,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

FAST SECURE

FAST SECURE

May 13, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Peggy,

Thank you for taking the time to share your feedback with us.

We’re glad to hear that you found the process fast and secure. Providing a reliable and efficient experience for our customers is very important to us, so we truly appreciate your kind words.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Quick and easy process

May 13, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Bradley,

We’re happy to hear you found our service fast and easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day!

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Worked very well

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi George,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

great nice good done fast

May 13, 2026
Unprompted review
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Reply from Unsubby

Hi Andrew Nyman,

Thank you for taking the time to leave your feedback.

We’re very happy to hear that you had a great experience and found the process fast and efficient. Your kind words are truly appreciated and encourage us to continue providing the best possible service.

Thank you again for using Unsubby.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

It’s a complete con

It’s a complete con, don’t go near this absolute con. If you want to loose money go ahead. Don’t be fooled.

May 13, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that you feel disappointed with your experience. Please know that it is never our intention to mislead our customers. Unsubby is an independent cancellation assistance service that helps customers prepare and send cancellation letters on their behalf, and all important details regarding our service and applicable charges are presented during the order process before payment is completed.

We understand your frustration and appreciate you sharing your concerns. Feedback like yours is important to us and helps us continue improving the clarity and transparency of our service.

If you have any questions or would like further assistance regarding your experience, please feel free to contact us at support.uk@unsubby.com. We are always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Easy for Now

Easy for Now. I hope this works.

May 13, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Richard Larson,

We’re happy to hear you found our service easy to use. Thank you for taking the time to leave a review, it motivates our team to keep improving every day.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

Just not using

Easy way to cancel

May 13, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Elizabeth Anne Gibson,

Thank you for your feedback. We’re delighted to hear that you were easily able to cancel your subscription through Unsubby.

Making the cancellation process simple and straightforward is exactly what we strive for, and we truly appreciate you taking the time to share your experience with us.

Kind regards,
Unsubby Support Team

Rated 1 out of 5 stars

Misleading site . Be careful

Very misleading company. You are subscribing without realising and they want your payment details to complete
Cancellation

April 22, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Ann Jones,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear that your experience with our service caused frustration or confusion. Please know that it is never our intention to mislead our customers. Unsubby is an independent cancellation assistance service, and all important details regarding the service, including any applicable charges or subscription offers, are presented during the order process before payment is completed.

We understand your concerns regarding payment details and subscriptions, and we appreciate you bringing this to our attention. Feedback like yours is valuable and helps us continue improving the clarity and transparency of our service.

If you have any questions or require additional assistance, please do not hesitate to contact us at support.uk@unsubby.com. We are always happy to help.

Kind regards,
Unsubby Support Team

Rated 5 out of 5 stars

No problem as of now

No problem as of now

May 13, 2026
Unprompted review
Unsubby logo

Reply from Unsubby

Hi Rebecca Day,

Thank you for taking the time to leave your feedback! We appreciate you sharing your experience with Unsubby and hope everything went smoothly for you.

Kind regards,
Unsubby Support Team

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