UntilGone.com Reviews 48,571

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers had a great experience with this company. Customers frequently praise the company for its excellent prices and the wide variety of products available. Many appreciate the mystery box experience and often receive usable items. The ordering process is generally described as easy, and products typically arrive promptly and match their descriptions, with many finding great deals. However, some customers were dissatisfied with the customer service, reporting issues with responsiveness and a lack of urgency in resolving problems. There were also instances where products received did not match their descriptions or expectations, leading to frustration regarding returns and refunds. A few people also experienced problems with software licenses and found the website's product listings to be unclear.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praised the great products, prices, and wide... See more

Order

Reviewers mention ambiguous feedback about order. Many customers report an easy ordering process, with some... See more

Price

Consumers find price to be ambiguous. Many reviewers appreciate the affordable prices, great deals, and... See more

Website

Clients share ambiguous opinions on the website. Some customers express strong dissatisfaction, calling it... See more

Customer service

Customers consistently note negative experiences with customer service. Many reviewers report no response, or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The low prices and the free shipping. I have recommended this site to a number off people

Rated 5 out of 5 stars

UntilGone has been a surprisingly great experience! They are regularly updating their products & with great deals & prices. The JunkBoxes are a favorite of mine! I like the mystery experience and a... See more

Rated 5 out of 5 stars

This pilot for the website for untilgone.com is very fantastic for connecting for buying from untilgone.com.!! Plus, untilgone.com has many products for purchase at really excellent prices. I have t... See more

Rated 5 out of 5 stars

UntilGone.com offers a fun and engaging shopping experience with unique deals. The products arrived promptly and matched the descriptions perfectly. It’s a great spot for finding interesting items wi... See more


Company details

  1. Online Marketplace

About UntilGone.com

Written by the company

Promo Image Logo

In business since 2005 (originally as Yugster), we are the destination for finding daily deals on top products including premium brands like Apple, Oakley, Shark/Ninja, and many others. Our goal is to save our customers money on every single order and we are excited to do the same for you! We do the work to find products you’re interested in and deliver them right to your inbox.

Shop Our Great Selection:

At UntilGone.com our customers are our number one concern and we have you covered! If there is a problem with your order, please contact us and we'll work with you to make it right!

Support

Contact info

3.9

Great

TrustScore 4 out of 5

49K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically takes over 1 month to reply

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Rated 2 out of 5 stars

Order not received!…

I didn't receive my cable cords for Apple devices. Only realized when I was looking through a recent advert!

October 11, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Edna,

We’re sorry to hear that your cable cords were missing from your order. This is not the experience we want for our customers, and we completely understand how frustrating this must be. Please contact our customer support team at support@untilgone.com at your earliest convenience so we can resolve this issue promptly by either sending the missing cords or finding another solution for you. Your satisfaction is very important to us, and we appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Something I knew I needed

I had been thinking of purchasing one of those bright assed LED light bulbs to put into my attic for better visibility. This one came along, and the purchase was simple, and it arrived within a week. I am happy about it.

October 18, 2024
Rated 3 out of 5 stars

Poor shipping.

It has been a month since I placed my order. I have received 2 of the 3 items that I ordered. The tracking information on the 3rd item is not always up to date. I believe my package has been lost and not sure when I will be receiving it, if at all.

October 18, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Michele,

We sincerely apologize for the delay in receiving your full order. Waiting this long is frustrating, and we understand your concern about the missing item. Please contact our customer support team at support@untilgone.com so we can investigate the issue and provide an update or resolution. Thank you for your patience, and we’re here to help make this right.

Rated 1 out of 5 stars

The item I bought leaked

The item I bought leaked. That was the issue. I would not recommend buying this product

October 18, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Michele,

We’re very sorry to hear about the issue with your item leaking. This is not the quality we aim to provide, and we appreciate you letting us know. Please contact our customer support team at support@untilgone.com so we can look into this and assist you in resolving the issue. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Buyer Be Ware

In July I ordered an Apple Ipod that was listed as new. In the first week of November the ipod strated to come apart, mainly the screen. I contacted Until Gone and was told since it was past the 90 day warranty (by a coulple of days) there was nothing they could do. It wasn't like the ipod wasn't working properly, it was falling apart which means I was sold a defected product that was suppose to be new. They insisted that the ipod was listed as refurbished and just so happens that the ipod is no longer avaliable. I DO NOT PURCHASE REFURBISHED PRODUCTS. So I got them with that one. Its clear what's going on here. Years ago I had an Iphone 7 that started to swell due to the battery. I took it to the Apple store and was told it was out of warranty by several years but they will give me credit for the price of the phone towards an Iphone 11. Now that's customer service. You will be better off going with Brad's Deals. They have quality products and better customer service. Until Gone sells you lemons. BUYER BE WARE.

November 4, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Jose,

We’re sorry to hear about your experience with the iPod order. It’s truly disappointing to receive a product that doesn’t meet expectations, especially when it is anticipated to be new. We understand the confusion, as it was clearly stated that the item was sold as refurbished. We regret that the resolution offered wasn’t satisfactory and that this has left you feeling let down by our service.

Your feedback about product quality and warranty support is invaluable, and we will use it to review and improve our processes to prevent such issues in the future. We understand how frustrating this situation must have been, and we appreciate you taking the time to share your experience with us. If there’s anything further we can do to assist, please don’t hesitate to reach out.

Rated 1 out of 5 stars
UntilGone.com logo

Reply from UntilGone.com

Hi mary,

We’re sorry to hear that you’re having trouble receiving your orders. This isn’t the experience we want for our customers. Please contact our customer support team so we can look into this and assist you in resolving the issue. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Not Good…

My item never arrived so I had to Cancel the order and to date, I am still awaiting my refund.

October 15, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Carly,

We sincerely apologize for the inconvenience caused by your missing item and the delay in processing your refund. This is not the experience we strive to provide. Please reach out to our customer support team at support@untilgone.com to ensure your refund is expedited. Thank you for your patience, and we appreciate your feedback.

Rated 3 out of 5 stars

Is deceptive when on it's appearance.

The product is nice but the web site gave the impression this was a larger camera.
The camera is not very useful.

October 16, 2024
UntilGone.com logo

Reply from UntilGone.com

Hi Jose,

Thank you for your feedback. We’re glad you liked the product, but we’re sorry the size didn’t meet your expectations. Your input helps us improve our product descriptions to provide clearer information. If there’s anything we can assist you with, please reach out to our support team at support@untilgone.com.

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